Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.L. Trek Bicycle Lincoln
What do you like about our products and services?

Your shop is close, the staff are always pleasant and helpful, and no one makes me feel like the old lady I am!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Shannon Losik Scheller's Fitness & Cycling - Middletown
What do you like about our products and services?

Representative was very friendly and replaced my tire tube quickly and was on my way.

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.G. Phat Tire Rogers
What do you like about our products and services?

Friendly, knowledgeable team, great location and excellent service!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Susan Stuckey Salisbury Cycle & Fitness
What do you like about our products and services?

Service was completed promptly, efficiently, and correctly. We appreciate the courtesy and professionalism.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Ryan Selena Garrett Trek Bicycle North Raleigh
What do you like about our products and services?

High quality and great service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.O. Wheelworx Bike & Triathlon Store
What do you like about our products and services?

Wheelworx have a great selection of trek bikes and staff that are both helpful and knowledgeable.

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.R. Bike Mart - Ft Worth The Trailhead
What do you like about our products and services?

Service is great by knowledgeable staff

Report a concern   April 11, 2026 — Rated 10 out of 10 by Mike Ann Glazier Trek Store of Highland Park
What do you like about our products and services?

Design and quality

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.R. Wheelbase Lake District
What do you like about our products and services?

Great price and fast delivery, very pleased with the service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Mindy Herdon Atlanta Cycling - Vinings
What do you like about our products and services?

Shopping online, your store made it the easiest to see your real inventory and to contact you to verify you had the bike I wanted in stock. You have more bikes in stock than most shops. Even requiring a small frame size. I was able to try and compare a couple bikes so I could feel confident in my purchase. Matt and Kevin were extremely helpful and knowledgeable. I left with a bike I am truly excited about and that fits well because they took the time to fit me and help me weigh all the pros and cons of my choices after really listening to the riding experience I want. I will continue to return to Atlanta Cycling.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.M. Merrick Bicycles
What do you like about our products and services?

The service on my snow blower was very good the staff was very friendly and turnaround time was excellent

Report a concern   April 11, 2026 — Rated 10 out of 10 by Walt Mueller Ridley's Cycle
What do you like about our products and services?

Customer service is excellent. Knowledgeable staff are great when purchasing your bikes.
Would return to Ridleys

Report a concern   April 11, 2026 — Rated 10 out of 10 by Keith Talbot Cranky's Bike Shop
What do you like about our products and services?

Super friendly and very nice people great service

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.B. Landry's Bicycles - Natick
What do you like about our products and services?

Awesome bikes great purchase experience fun vibe mark grey ROCKS he should get a huge pay raise

Report a concern   April 11, 2026 — Rated 10 out of 10 by E.G. Colonial Bicycle Company
What do you like about our products and services?

Everyone at Colonial is friendly and helpful. They’ll go out of their way to help a customer

Report a concern   April 11, 2026 — Rated 10 out of 10 by David Houser The Kind Bikes and Skis
What do you like about our products and services?

Great Specialized products (we just bought our 3rd from them, 7th Specialized!) and they provided a very high-end quality of service. These guys were super busy and still took a lot of time with us and had a great attitude towards ensuring the fit and our satisfaction!

Great guys!

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.Z. All American Bicycle Center
What do you like about our products and services?

Very friendly and helpful!!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Robert Breslow Western Cycle Primary
What do you like about our products and services?

I enjoyed the efficient service and welcoming atmosphere provided by the folks at Western Cycle in Danvers. It was my first time using Western which will now be our regular go to bike shop. They serviced an electric bike with my blessing to do whatever necessary to prepare the bike for the season. I felt like they were honest in their approach and only did what was necessary even though they had my permission to do whatever was necessary.

Thank you Western Cycle!

Bob

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.M. Lewes Cycle Sports
What do you like about our products and services?

Absolutely love doing business with a local family. LCS has a very knowledgeable staff and they are also available to help anytime. Quality products and services costs slightly more and it’s worth it !!! I highly recommend Lewes Cycle Sports !!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Scott Mcdonough World Of Bikes
What do you like about our products and services?

Friendly, knowledgeable staff!

Report a concern   April 11, 2026 — Rated 9 out of 10 by M.R. Rats Cycles Springfield
What do you like about our products and services?

The staff was very down to earth. I’m new to the cycling world and only somewhat aware of the technical specs and gear. No one I interacted with on my visit was condescending or overly technical, everyone was able to explain different facets of the bike (or different models) in relatable terminology.

I came in with a bike for a repurchase inspection on a private party sale. The staff (Kris and a tech) were able to talk me through the pros and cons, and condition. Ultimately that discussion led to exploring other options, and the right used bike was available to fit my needs! Christopher was especially helpful for my visits over the course of two days, explaining everything I needed to know about the bike I ultimately purchased.

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.G. Bicycle Connection Bethany Bach
What do you like about our products and services?

Very knowledgeable and helpful

Report a concern   April 11, 2026 — Rated 10 out of 10 by Matt Aram Trek Bicycle South Bay
What do you like about our products and services?

Great customer service, friendly/chill staff, and my bike is feeling brand new!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Cheri Ward Island Life Trading Company
What do you like about our products and services?

I love so much about this shop.. the employees all care about all of us riders.. the speed and efficiency they do repairs.. the customer service here..I love coming into your shop and im so glad yah myall helped me pick out my bike..I love her so much.. thank you all so much

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.W. Trek Bicycle Lancaster
What do you like about our products and services?

Same day walk in repair

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.E. Trek Bicycle Store - Anchorage
What do you like about our products and services?

I really like trek bikes

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.O.D.Z. Bike Mart - McKinney
What do you like about our products and services?

Great people! All of them but mainly Victoria for us. She did a great job assisting us with all our needs and clarifying any doubts. The brands and products are excellent (only possible recommendation could be to increase a little the stock of options but not a problem at all, still plenty of good options).

Report a concern   April 11, 2026 — Rated 10 out of 10 by Krista Cho Trek Bicycle Clear Lake
What do you like about our products and services?

Very friendly and knowledgeable!

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.H. Trek Bicycle Franklin
What do you like about our products and services?

Our whole family has Trek bikes and the trade up program is a great help with growing kids. We have had exceptional reliability with all of our bikes. On our last purchase, your team was so kind to my son and made sure he understood exactly how to use his new bike.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Audiomedical Biagini MARCHISIO BICI MILLESIMO
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