Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by Gregory Berger Trek Bicycle Store of South Naples
What do you like about our products and services?

The products u sell are top notch products.
Service is over the top as my repair was handled quickly and my quest were answered with confidence.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Philip Bregman West Point Cycles - West 10th
What do you like about our products and services?

The service was absolutely fantastic. The staff were very attentive and was very conscious of my time and fixed my bike with great care and great efficiency.
Would absolutely recommend this bike shop to everyone!!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.B. Brickyard Bike Co.
What do you like about our products and services?

Our shopping experience at Brickyard Bikes exceeded our expectations from start to finish! The staff members were incredible and my son had THE BEST experience getting to pick his new bike and accessories for his 10th birthday! A+ ⭐️⭐️⭐️⭐️⭐️ Highly recommend!

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.J. Bike Line of Middletown
What do you like about our products and services?

My 1st purchase with your store, all staff were very helpful and pleasant. Look forward to doing business again with you in the future.

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.L. Trek Bicycle Folsom
What do you like about our products and services?

Products and personnel

Report a concern   April 11, 2026 — Rated 10 out of 10 by T.T. Summit Bicycles - Palo Alto
What do you like about our products and services?

Excellent service

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.G. Mystic Cycle Centre
What do you like about our products and services?

Your service especially when you have an emergency.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Bob Mcgee Trek Bicycle Macomb Township
What do you like about our products and services?

Excellent service and sales team. You made purchasing my grand children’s bike extremely easy.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Mike Tao Trek Bicycle San Diego Kearny Mesa
What do you like about our products and services?

Everyone is so friendly and expert at their craft

Report a concern   April 11, 2026 — Rated 10 out of 10 by John Michaud Trek Bicycle Alexandria South
What do you like about our products and services?

Dropped off 2 bikes for service, including an older bike for a level 2 service. At drop off, the tech did a thorough examination of the bike and made recommendations. His expertise was evident. When I picked the bike up, it was like a brand new bike! They did an excellent job!

Thanks!

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.S. THE BIKE RACK - Illinois
What do you like about our products and services?

Great store with friendly, helpful, knowledgeable staff that only goal to is to help you enjoy your bike.

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.K.J.R. Trek Store Greenville
What do you like about our products and services?

The staff was extremely friendly and helpful. Highly recommended!

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.C. Trek Bicycle Winter Garden
What do you like about our products and services?

Absolutely astonishing service and a very well trained staff with alot of knowledge about bicycles.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.Z. Trek Land O Lakes
What do you like about our products and services?

Great service and customer service!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Z.W. Cabarrus Cycling Co
What do you like about our products and services?

Very nice staff and very reasonable pricing.

Report a concern   April 11, 2026 — Rated 10 out of 10 by O.B. Forge 1860
What do you like about our products and services?

Nice range of high quality products.
Friendly staff that took time to listen to my story and my needs.

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.R. Sussex Bike & Sport Shop
What do you like about our products and services?

Knowledgeable.
Personable.
Efficient.

Products are quality.

Report a concern   April 11, 2026 — Rated 10 out of 10 by W.D. Bicycle Habitat - Vanderbilt
What do you like about our products and services?

The help I got was first class- Chad helped me out and recommended some gear he had used! He was 100% correct! We had a great talk and it’s nice receiving of help and care, especially in this day of robots and self-checkout! I will 100% be coming back to this store, and it’s perfectly located on my regular route too!

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.M. Trek Bicycle Spring House
What do you like about our products and services?

I appreciated the fast and efficient service

Report a concern   April 11, 2026 — Rated 10 out of 10 by Jeff Woodside Martin's Cycling & Fitness
What do you like about our products and services?

Love the service

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.H. Bike Center Meyer
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Wir sind treue Kunden beim Bikecenter Meyer. Wir werden immer gut und ausführlich beraten. Thierry nimmt sich ausreichend Zeit und Preis-Leistung ist auch super. Wir sind sehr zufrieden

Report a concern   April 11, 2026 — Rated 9 out of 10 by M.S. Machinery Row
What do you like about our products and services?

Friendly and engaging staff. Decent variety of accessories.

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.G. Holmes Cycling and Fitness
What do you like about our products and services?

Nate was so helpful in listening to my needs and matching a bike to my preferences, including my budget. There was no pressure and he was so patient with my questions and those of my daughter :) he also helped make a kickstand for my daughter’s bike!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Miles Washburn Rainbow Cycles, Inc.
What do you like about our products and services?

The staff is very professional and knowledgeable of their product lines. They take the time to listen to your needs and fit you to what will work best for you.

Report a concern   April 11, 2026 — Rated 10 out of 10 by John Shimkus Rochester Bike Shop
What do you like about our products and services?

Knowledgeable, professional, reliable

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.W. Jax Bicycle Center - Laguna Niguel
What do you like about our products and services?

Quick and excellent service that repairs my bikes breaks.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Scott Jensen Rushmore bikes
What do you like about our products and services?

We love the ease of knowing whatever we need will be taken care of timely and professionally.

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.R. TWO BROTHERS BICYCLE COMPANY
What do you like about our products and services?

Service is exilent, these guys know there stuff, very helpful answering my questions, also have a great supply of most anything you need for your bike in store.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Adriane Defeo Danny's Cycles - Rye Brook
What do you like about our products and services?

Always top customer service with Cristiana and she’s super knowledgeable. Cycling more confidently with my safety first new purchases! Heading out to enjoy my new Trek too!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.V. Best Bike Brussels
What do you like about our products and services?

Bij de eerste ontmoeting werd er goed gekeken naar de maat van de fiets.
Ik kon ook een testrit maken, de keuze van fiets had ik zelf al gemaakt.
Deze week bij afhaling kreeg ik nog eens een duidelijke uitleg en hebben we ook de fiets met ook de nieuwe fietsendrager samen op de auto geplaatst.
Er werd echt de nodige tijd voor mij uitgetrokken!


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