Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.S. Hills Sport Shop
What do you like about our products and services?

Very professional and prices are reasonable

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.B. Richards Bicycles
What do you like about our products and services?

The staff is knowledgeable and helpful. They also carry great brands.

Report a concern   April 11, 2026 — Rated 10 out of 10 by David Crow Trek Bicycle Palm Desert
What do you like about our products and services?

Great store - knowledgeable sales and repair staff, good selection of bikes and accessories. A much-needed complete bike shop out in the Palm Desert area.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Trevor Davies Bushtukah - Richmond
What do you like about our products and services?

The staff are always so friendly helpful and knowledgeable!!
It’s always a treat to come in.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Bonita Baer Walt's
What do you like about our products and services?

I love that Walt’s offers a yearly tuneup on bikes purchased there. The guys are always friendly and helpful. Sarah is terrific!

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.D. Freewheel Bike Eagan
What do you like about our products and services?

Very knowledgeable staff

Report a concern   April 11, 2026 — Rated 10 out of 10 by Arthur Hugh Ringwald Gateway Cycle
What do you like about our products and services?

Knowledgeable, friendly service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.N. Fahrrad Franz
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Qualität und Geschwindigkeit

Report a concern   April 11, 2026 — Rated 10 out of 10 by R.P. Rats Cycles Springfield
What do you like about our products and services?

Thanks for going above and beyond and getting parts that would work with my Scott!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Garrett Bayross Caledon Hills Cycling
What do you like about our products and services?

I just wanted to say thank you for such an incredible experience. Getting my new carbon wheelset installed was an absolute pleasure—the care, precision, and pride you put into your work really stood out. The service was next‑level from start to finish. Huge shoutout to Tyler and the entire team for going above and beyond. You can tell you genuinely care about what you do, and it shows. Can’t recommend you enough—and the coffee shop is the perfect cherry on top!

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.R. Bikes & Beyond
What do you like about our products and services?

Great service with attention to the needs of the customer. Enjoyable shopping experience always.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Trevor Leibel Western Cycle - Bike Shop
What do you like about our products and services?

Reasonable pricing and when I bring my bike to you guys with an issue,you guys attack the issue,when I go to other bike shop my bike just sits for months untouched,that's what I love about you guys ,the sooner my bike is fixed the sooner I get to go out and ride

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.C. Trek Bicycle Lamar
What do you like about our products and services?

Carl is fantastic. thank you

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.E. Radschopf
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr schnelle Reparatur

Report a concern   April 11, 2026 — Rated 10 out of 10 by Paul Barbeau West Point Cycles - Kerrisdale
What do you like about our products and services?

I have always had exceptional service at West Point Cycles in Kerrisdale. From bike purchases to parts and service, it has always been an excellent experience.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Boyd Niesen Trek Bicycle Golden
What do you like about our products and services?

The team at Trek Golden was very helpful in selecting bike for my wife and even had a sale for last years model. They helped us pick out accessories and had them installed in less than 1/2 hour…I highly recommended with friendly & knowledgeable staff!

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.T. Bicycle Store Polanco Trek
¿Qué es lo que le gusta de nuestros productos y servicios?

Great service!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Andi Skende Trek Bicycle Store of South Naples
What do you like about our products and services?

Very friendly and professional service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Logan Wojciechowski MACOMB BIKE
What do you like about our products and services?

It’s great. Customer service was great, they help explain how and what to get. They explained how things on the bike work, and everyone there just wanted to make sure I got what I wanted/needed. I got a great quality bike that will last me many many years and will be used for exactly what I wanted it for. So thank you Macomb Bike, keep up the great work.

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.M. Loom City Cycles
What do you like about our products and services?

Fantastic service

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.I. Trek Bicycle Kingston
What do you like about our products and services?

We had a great experience at the Trek Kingston store. The staff are super friendly and the service was great. My daughter is already loving and riding her new bike lots. Thanks again. :)

Report a concern   April 11, 2026 — Rated 10 out of 10 by Marcus Woods Phat Tire OKC
What do you like about our products and services?

Great communication and very helpful prices were reasonable

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.P. Woolley G's Bike and Fitness
What do you like about our products and services?

Yall are the best of brick and mortar. What that means to me is I’d rather pay more so yall stay in business due to the level of customer service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Joel Bearden Freewheel Bike Minnetonka
What do you like about our products and services?

great value for solid product

Report a concern   April 11, 2026 — Rated 10 out of 10 by Josielyn Cordero West Point Cycles - Kerrisdale
What do you like about our products and services?

Good service

Report a concern   April 11, 2026 — Rated 9 out of 10 by W.H. The Bike Doctor
What do you like about our products and services?

Great quality products.
Great people in the service department.
Good service all around

Report a concern   April 11, 2026 — Rated 10 out of 10 by Shawna Brooks Bicycle Garage Indy Southport Rd
What do you like about our products and services?

Everyone seems friendly, helpful and knowledgeable. I thought I would be looked down upon for being a "newbie" bike but I didn't feel that way at all. I'll definitely be back. :)

Report a concern   April 11, 2026 — Rated 10 out of 10 by John Place Lincoln Avenue Cycling
What do you like about our products and services?

I’ve bought several bikes and many accessories there and the service is always great. John Place.

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.J.S. Trek Bicycle Macomb Township
What do you like about our products and services?

Greg made the process very easy. My local Trek dealer in the Toledo area did not seem interested in helping me purchase new bikes for my daughters.

Thank you Greg.

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.S.G. Bike World Clive
What do you like about our products and services?

Helpful and friendly service.


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