Customer Testimonials
Great products, and customer service. And a high quality efficient repair service!
Answered all my questions!
Exceptional customer service! Carly went above and beyond to reach out and confirm my web purchase was what I still wanted due to the condition. Most companies would’ve just sent it and then why would’ve had to return it if it was not what we had anticipated. I appreciate her reaching out, sending pictures and allowing me to make the decision to confirm the purchase thoroughly without being there in person.
Thanks again!
As always, a great experience dealing with Jason! He has a great product selection and is always willing to help. He will always have my business!
Always friendly and willing to help in any circumstance. All the guys are great to talk to about biking and other events. Wouldn’t go anyplace else!
good customer service. very attentive and helpful.
The free one-year maintenance was nice to get my bike checked out even though I wasn't having any issues. The staff were kind and helpful, the service was good, and my bike was ready in a few hours.
Great service performed and it was done quickly
Great service- very friendly staff!
Le bici trek e le commesse simpaticissime..
Always professional, always great advice.
The best in the business
Fantastic customer service by everyone in the shop. They have great positive attitudes and my bike was fixed same day.
Friendly, helpful, knowledgeable staff. Clean, attractive showroom with a massive and diverse selection of products. Readily available parts for DIY or repairs by a very competent staff of mechanics.
First off, Heather and the Tech in the back were both awesome. I am so happy I visited the Clermont Trek dealer as opposed to the one where I live in The Villages. This is my 3rd Trek bike, 2 road, and 1 mountain bike. I am excited to start riding the new bike.
Extrem freundlicher, schneller und kompetenter Service!
Tim is a rad dude
Great products, knowledgeable staff, and timely service!
Since starting service appointments, turnaround has been wildly impressive!
Quick and knowledgeable
Friendly, professional, and highly competent
Staff is knowledgeable about your needs. Very helpful and prices are reasonable.
The kindest and most helpful staff. Good selection of products. Nice venue.
Friendly, knowledgeable sales staff
alles
very knowledgeable and good selection to choose from
Good selection. Helpful staff. Good deals and sales.
John at trek is an amazing associate… Super knowledgeable and extremely patient with someone who doesn’t know a whole lot and trying to get back in it…
Thanks for the quick turnaround on my bike repair as well as fixing another issue that was noticed during the repairs!!!
Always so kind and helpful, never upcharge me or sell me on unneeded services!
Die freundliche und kompetente Beratung und die Unterstützung wenn es einmal Probleme gibt
Great customer service, with helpful advice and an overall pleasant experience.