Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 15, 2026 — Rated 10 out of 10 by J.R. Wheat Ridge Cyclery
What do you like about our products and services?

Prompt and efficient service

Report a concern   June 15, 2026 — Rated 10 out of 10 by R.A. Trek Bicycle Alamo Heights
What do you like about our products and services?

TODO EXCELENTE

Report a concern   June 15, 2026 — Rated 10 out of 10 by M.W. GoodSpeed Cycles - Homewood
What do you like about our products and services?

Services were professional and quick. Business will be highly recommended.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Kyle Cullinan Perkiomen Bicycles
What do you like about our products and services?

Great people. Great service. Fair pricing. I'd recommend Perkiomen bikes to anyone! Thanks!

Report a concern   June 15, 2026 — Rated 10 out of 10 by M.G. Western Cycle Primary
What do you like about our products and services?

Great friendly, knowledgeable service!

Report a concern   June 15, 2026 — Rated 10 out of 10 by Steve Goetz Jax Bicycle Center - Irvine
What do you like about our products and services?

Great, knowledgeable, & friendly staff!

Report a concern   June 15, 2026 — Rated 10 out of 10 by R.R. Cahaba Cycles - Oak Mountain
What do you like about our products and services?

Friendly and helpful, didn’t try to upsell. Gave good recommendations for what I needed.

Report a concern   June 15, 2026 — Rated 10 out of 10 by K.V. Trek Bicycle Maple Ridge
What do you like about our products and services?

Service technicians and salespeople are always friendly and knowledgeable.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Cliff Sands Corner Cycle Cape Cod Inc.
What do you like about our products and services?

Pet selection, excellent professional, and friendly staff.

Report a concern   June 15, 2026 — Rated 10 out of 10 by Warren Thorhaug The Bike Shop South
What do you like about our products and services?

Thought sales agent was very good explained everything really well

Report a concern   June 15, 2026 — Rated 10 out of 10 by R.G. Trek Bicycle East Northport
What do you like about our products and services?

Went in to buy my son a bike yesterday, had a great experience. Everyone in the store is very knowledgeable and friendly. I would highly recommend going to trek of east northport.

Report a concern   June 15, 2026 — Rated 10 out of 10 by G.R. Amped E-Motion Cycles Ltd
What do you like about our products and services?

Great service, repaired a puncture, then dropped the bike off at my house, thank you!

Report a concern   June 15, 2026 — Rated 10 out of 10 by Daniela Rainer Schmelcher Zweiradsport Baier
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Sehr gute und kompetente Beratung!
Es wird auf Sonderwünsche gut eingegangen und mit Raffinesse umgesetzt. Egal ob Jobrad oder Direktkauf … unbedingt weiter so! Tolles Team und danke für die Espressi unter Palmen 🙃

Report a concern   June 15, 2026 — Rated 10 out of 10 by C.S. KS Bikes GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Das gesamt Paket einfach super

Report a concern   June 15, 2026 — Rated 10 out of 10 by T.W. Western Cycle Primary
What do you like about our products and services?

I came in with my bike tire that wouldnt take air and they had it fixed and ready to go in less than 15 minutes. Excellent customer service!

Report a concern   June 15, 2026 — Rated 10 out of 10 by Shona Pattinson Wheelbase Lake District
What do you like about our products and services?

10/10 service again. The gentleman who served us on Sunday 14th was extremely knowledgable. He was more then happy for me to try x2 bikes around the car park to decide which one felt best for what I need it for. He explained all of the differences between the bikes and ensured I was able to take my new bike home the same day.
He explained all the technical side to the bike, explained the app I needed to download, showed me cheat sheets for if I ever have any technical difficulties,
The process was smooth from start to finish,
This is my 2nd bike from Wheelbase and it’s the only place I will buy a bike from,

Report a concern   June 15, 2026 — Rated 10 out of 10 by Rob Sanford Trek Bicycle Lake Oswego
What do you like about our products and services?

Service guy Drew is excellent

Report a concern   June 15, 2026 — Rated 10 out of 10 by Barry Rotman Avant Cycles - Lake Geneva
What do you like about our products and services?

Very informative and helpful!

Report a concern   June 15, 2026 — Rated 9 out of 10 by D.P. Friesis Bikery GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die schnelle Abwicklung, gute Beratung

Report a concern   June 15, 2026 — Rated 10 out of 10 by Sam Kuperman World Of Bikes
What do you like about our products and services?

Friendly and a long history of decades of great service.

Report a concern   June 15, 2026 — Rated 10 out of 10 by A.S. The Bicycle & Fitness Co.
What do you like about our products and services?

Reliable and pleasant.

Report a concern   June 15, 2026 — Rated 9 out of 10 by M.B. Bushtukah - Richmond
What do you like about our products and services?

friendly, knowledgeable, accessible and helpful

Report a concern   June 15, 2026 — Rated 10 out of 10 by Detlef Brugmann Gelderner Fahrradprofi
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Ein Anruf und ich konnte sofort kommen
und das defekt Hinterrad wurde innerhalb 1 Stunde umgebaut und an dem neuen Hinterrad wieder verbaut.
Danke an das Werkstatt Team!!!!

Report a concern   June 15, 2026 — Rated 10 out of 10 by Vanessa Prendiville Bicycle Barn
What do you like about our products and services?

Kevin was great! He helped us with our old kid bike and helped us pick out a new one. All while having an arm in a sling!

Report a concern   June 15, 2026 — Rated 10 out of 10 by D.J.L. Machinery Row
What do you like about our products and services?

Bike inventory is good considering the breadth of bike offerings. I’d like to see Trek (and all makes) play fair w independent dealers and offer the bikes I see in Trekbikes.com. I won’t shop the Trek corporate store. I experience service lapses when I shop there. Mach Row sales and service staff are consistently very knowledgeable and. helpful.

Report a concern   June 15, 2026 — Rated 10 out of 10 by L.W. Trek Bicycle Towson
What do you like about our products and services?

Incredible service. Always so friendly and knowledgable. Thank you to the amazing technicians for fixing our bikes once again!

Report a concern   June 15, 2026 — Rated 10 out of 10 by T.Z. Zweirad Egger
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die besonders freundliche, persönliche, herzliche Beratung.

Report a concern   June 15, 2026 — Rated 10 out of 10 by R.W. Trek Bicycle Stores of Vero Beach
What do you like about our products and services?

Trek bicycle store did a great job of fixing my bike after it fell over in the heavy wind the other day.

Report a concern   June 15, 2026 — Rated 10 out of 10 by S.B. Gregg's Cycles - Greenlake
What do you like about our products and services?

Friendly reliable service

Report a concern   June 15, 2026 — Rated 10 out of 10 by J.W. Wheels In Motion
What do you like about our products and services?

Great team, great communication. I missed their phone call when they came to drop off the bikes, but they made do and their work was much appreciated.


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