Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.V.S. Seral bike
¿Qué es lo que le gusta de nuestros productos y servicios?

La atención y profesionalidad

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.G.F. NRC Bikes - Los Arcos
¿Qué es lo que le gusta de nuestros productos y servicios?

Los productos es lo de menos ya que la tienda tiene muy buena presentación. Además la atención es de lo mejor a comparación de otros lugares donde lo único que les interesa es solo vender sin saber la necesidad y gustos del cliente

Report a concern   April 8, 2026 — Rated 9 out of 10 by M.P. Mike's Bike Shop
What do you like about our products and services?

The knowledge and personability that their crew brings to the table is second to none,,,,,,

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.B. Trek Bicycle Silverdale
What do you like about our products and services?

Very friendly and knowledgeable staff. Eager to help. Quality product

Report a concern   April 8, 2026 — Rated 10 out of 10 by P.S. Landis Cyclery - Scottsdale
What do you like about our products and services?

The staff is knowledgeable and friendly. They go above and beyond beyond to make sure your bike is running in peak condition.

Report a concern   April 8, 2026 — Rated 10 out of 10 by T.M. Astro Cycles
What do you like about our products and services?

Great prople and service is top notch

Report a concern   April 8, 2026 — Rated 10 out of 10 by A.M. bikebarn
What do you like about our products and services?

The sales associate who helped me was incredibly nice and he made sure to adjust my daughter’s bike ahead of time without me even asking. Just a very welcoming, easy, smooth experience.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Jeff Wynn Trek Bicycle Clear Lake
What do you like about our products and services?

The products are great. Service turnaround is quick and done correct. But, the staff is the best hands down. Always happy to see everyone, and with a smile.

Report a concern   April 8, 2026 — Rated 10 out of 10 by H.L. La Bikeria GmbH
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Es klappt immer alles bestens und die Beratung ist einfach top.
Weiter so Gabi und Team.

Report a concern   April 8, 2026 — Rated 10 out of 10 by F.E. Trek Bicycle Store of Aurora
What do you like about our products and services?

Cool bikes with a variety of options and features allowing me to drill down on my specific needs

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.G. Freewheel Cycle
What do you like about our products and services?

The staff is fantastic—friendly, highly knowledgeable, and always ready to help with any questions you might have.

Report a concern   April 8, 2026 — Rated 10 out of 10 by S.D. North Division Bicycle
What do you like about our products and services?

I truly appreciate the honesty and guidance that we get every time we go in. No upsell just straight answers.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Nichole Wiest Bicycle World
What do you like about our products and services?

I loved the wide selection. Everyone in the shop was amazing to work with and really took the time to make sure I had what I needed and knew how to work everything.
I came in with a unique situation, and thought that I knew what I wanted. Dave took the time to really talk through my needs, and was able to point me in a direction that made more sense for both my needs and my pocketbook. He wasn't out to just make the sale; he really cared that I had a bike I can be successful on.

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.S. Bike513
What do you like about our products and services?

Team is friendly and knowledgeable. I feel welcomed in the shop. Quality service work.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Kenneth Ray Trek Bicycle Fort Worth South
What do you like about our products and services?

Very good knowledge and grear service.

Report a concern   April 8, 2026 — Rated 10 out of 10 by N.M. Free-Flite Bicycles Canton Road
What do you like about our products and services?

Friendly and helpful staff

Report a concern   April 8, 2026 — Rated 10 out of 10 by Mary Mallonbehrens Peak Sports
What do you like about our products and services?

high quality and fair prices and competent services. Who needs REI?

Report a concern   April 8, 2026 — Rated 10 out of 10 by Jack the Captain Marsh Trek Bicycle Dallas Park Cities
What do you like about our products and services?

Great to work with, have had 30+yrs experience with bike shops, refreshing to see the professionalism throughout the whole process - product test riding, information on equipment, complete overview of bike upon picking it up, not just the here's your bike have a nice day...thanks for a great experience!

Report a concern   April 8, 2026 — Rated 10 out of 10 by N.A. West Michigan Bike & Fitness of Kentwood
What do you like about our products and services?

Fast, professional, and friendly.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Kyle Mccormick Velorution
What do you like about our products and services?

Excellent service

Report a concern   April 8, 2026 — Rated 10 out of 10 by Shantae Holmes Foxboro Bike
What do you like about our products and services?

The guys in the shop were friendly and honest about the wait time, which I appreciate.

Report a concern   April 8, 2026 — Rated 9 out of 10 by E.W. Trek Bicycle Golden
What do you like about our products and services?

Trent in the service department is very knowledgeable and accommodating. He was able and willing to meet my needs to get specific work done on my bike before a trip. The work is done well and tested to ensure safety and performance before signing off as complete. I’ve brought my bike here a few times and will continue to do so.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Bill Brady Blue Ridge Cyclery
What do you like about our products and services?

Great service, wonderful stuff, awesome products. They take great care of their customers with personalized service. Probably one of the best customer service experiences I have had over the past year ...not just one visit but every visit over the year!

Report a concern   April 8, 2026 — Rated 10 out of 10 by F.M. Trek Bicycle Vaughan
What do you like about our products and services?

This is my 4th Trek bike. I find them reliable, good quality, and look good.

Report a concern   April 8, 2026 — Rated 10 out of 10 by J.L. Gateway Cycle
What do you like about our products and services?

Friendly and helpful. Had the equipment I needed for much less money than competitors.

Report a concern   April 8, 2026 — Rated 10 out of 10 by Stephen Cheryl Cupps Trek Bicycle Oklahoma City
What do you like about our products and services?

Great customer service and Trek stands by their product!

Report a concern   April 8, 2026 — Rated 10 out of 10 by K.D. Eddys Bike Shop - Stow
What do you like about our products and services?

The knowledgeable staff

Report a concern   April 8, 2026 — Rated 10 out of 10 by L.B. All American Bicycle Center
What do you like about our products and services?

Very helpful. Explained everything!

Report a concern   April 8, 2026 — Rated 10 out of 10 by D.B. The Sports Den
What do you like about our products and services?

Mike and Pat are always so personable when you come in with a problem.

Report a concern   April 8, 2026 — Rated 10 out of 10 by S.C. Evolution Cycles
What do you like about our products and services?

Knowledgeable and friendly staff.


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