Customer Testimonials
Super Beratung
The owners and staff are detail oriented and work diligently to make sure everything is in order, customers are happy, and bike are well maintained.
Great work always helpful. Very knowledgeable company
Esperienza eccellente sotto ogni punto di vista. Ho portato recentemente la mia Trek Madone Gen 8 per una revisione generale e alcune modifiche, e sono rimasto estremamente soddisfatto del servizio ricevuto. Ho trovato grande cortesia, rapidità nell’intervento e, soprattutto, un livello di qualità davvero alto nel lavoro svolto.
Un ringraziamento particolare a Daniele, che si è distinto per disponibilità, competenza e attenzione. Il suo supporto è stato molto prezioso. Ha saputo ascoltare con cura le mie esigenze, consigliarmi con professionalità e seguire il lavoro con grande precisione. Si percepisce chiaramente quando ci si affida a persone che conoscono bene il proprio mestiere e lo svolgono con passione.
Servizio impeccabile, assolutamente consigliato!!
Brilliant 10/10
The incredible customer service. Great selection of bikes and accessories.
Fantastic service from this establishment. I bought an electric bike using the cycle to work scheme and the process has been easy and painless. The only issue that I have had is with the courier company who for some reason can’t find my address. Dan from the bike company has been on there case and will be hand delivering my bike shortly. So I highly rate this company.
The knowledge they have about the products and the products they carry. Blake has helped me with many items at Horizon.
I have visited the store several times over the years and the employees are very helpful, responsive and informative. I brought several my bike in for service and if possible they fix it right there and then if it was a minor repair. I find their mechanic’s knowledgeable and their service department know what they are doing in the maintenance repaired of my road bike and mountain bike.
Super Beratung, kompetente Mitarbeiter die wissen wovon sie reden. Tolle Möglichkeit die Bikes zu testen, nicht nur am Asphaltparkplatz.
Man fühlt sich bestens aufgehoben.
Great price and quick delivery.
Everyone was professional!!
Attentive staff. The person who served me was working on something when I entered but immediately stopped and asked if I wanted help. Explained the options to me and pointed out which product would suit me best given the information I’d provided. I wanted a Specialized helmet and was pleased they were in stock.
He made sure the fit was good and explained the warranty.
Great store, excellent selection of bikes and equipment, accessories. Team are second to none. Always there and willing to help. Highly skilled and trained mechanics.
Friendly, knowledgeable people who seem to like what they are doing. They carry a wide variety of name brand bicycles and accessories.
Matt all the staff very kind and informative
Disponibilità ad ascoltare il cliente
The service I received was professional and courteous.
Good & friendly service
Super quick (and kind) service and turnaround time!
Very friendly staff!
Local business, quality product, knowledgeable staff.
Peyton is loving her bike from the Easter Bunny!! Thank you for being kind and helpful to me when I picked it up!
Helpful and knowledgeable staff.
Excellent customer service and willingness to meet my needs. Highly recommend and will return here for bike needs in the future.
Great bikes, and friendly service
Fast, friendly service at a fair price.
Friendly service, good quality repairs
Awesome customer service. Friendly and we found a good bike for my 18 year son. Fantastic communication. Highly recommend.
Excellent service and even better employees!