Customer Testimonials
Love my e bike and the customer service!
You guys stayed after and gave me information on a bike to help me decide what I wanted to buy. 40 minutes after closing time and you guys were happy to help and stay there to sell me a bike.
Awesome store and very knowledgeable team. Bradley and Kevin are great people and friends. Always taking care of the community.
Jackson in the service department spent a lot of time and was extremely helpful in finding an awesome solution on a replacement wheel set. The turnaround time for shipping and install was faster than I could have reasonably expected. An awesome experience.
The person fixing bikes was able to find the correct tire and tube and got me back on the road in no time. Plus, he was personable and polite.
Great selection and customer service with knowledgeable staff
Great Service - will definitely go back again!
Really knowledgeable and friendly staff every time we visit.
They were very patient and thorough in explaining all the products.
分かりやすい説明ありがとうございました。
Exceptional customer service, great work and quick turn around. Best bicycle shop in Reno, highly recommend.
Amelie was very knowledgeable and helpful. She helped my wife and I make our purchase decision.
Darin and Myrna Weiss
Great bike shop…always very nice and helpful.
매우친절합니다
Really fast walk in service. Nice associates
丁寧な対応をいただきました。メンテや部品交換も、不必要なものは省いていただいたりと、いい提案をいただきました
Trek Ormond Beach always goes above and beyond to assist us with our cycling needs. Tyler is extremely knowledgeable & helpful and very pleasant to work with.
Name removed
Best service team, Jim and Z in Napa. All of the products are top tier.
Service was awesome! Everyone was super helpful and nice.
매우 친절하고 일처리도 깔끔하고 만족합니다.
Knowledgeable team and quality product
Extremely friendly staff who is more than willing to help and answer questions.
Great place! Good quality products with friendly and knowledgeable staff. Would 100% return.
Nice people good variety of bikes
i appreciate knowing cost of services upfront, and communications if anything changes in a timely manner. there are no surprises. communication is always timely and transparent/ Questions are readily and patiently answered, even when I'm in browsing and contemplating a purchase. My husband and I ride Terra Trikes. It is good to have their products, accessories and services available for maintaining these unique conveyances. As trikes use the same componentry and accessories needed for bicycles, this shop also carries solid brands that enhance the ease and joy of cycling for touring, endurance riding and day to day commutes for groceries or just a day out on our trikes. Dave helped me set up my GTS with accessories for touring and daily life. Because the shop sells these recumbent trikes, I would like to see some of the accessories and mounting devices on the shelves from places like T-Cycle. The seatside handlebar mount for handlebar bags or the upright post for mounting radars and rear lights would be appreciated for the Terra Trike Sport Seat present on the GTS and Spyder.
Mike is awesome. Very knowledgeable and efficient, plus very pleasant.
Best customer service and professionalism!!!
Just bought my second bike from them and definitely will be back
Friendly, knowledgeable service.
I had my brakes fixed on my electric bike. The service fast and staff was very friendly.
Dave is super helpful and friendly!