Customer Testimonials
friendly Staff, quick turnaround great group!
Sehr schneller perfekter Service und sehr kompetent. Danke der Firma Egger
amazing service
Super friendly and helpful staff!
Damien has been so helpful and is going above and beyond to get my bike rental set up. Thank you for great customer service. Super impressed.
Worlds greatest bike shop in the world. staff is 👍
Best and fastest service around town, highly recommend West Michigan bike and fitness Granville location.
Very friendly staff. I ordered a bike that took a long time to come in due to it being a brand new color combination. The staff kept me updated on the order and had it assembled as soon as it arrived.
Competent and knowledgeable, courteous. A great bike store. Very accommodating.
Wonderful service and team there! They are so knowledgeable and helpful. I am just getting into cycling while training for a triathlon and Sandy was wonderful in giving helpful tips and information!
You are very responsive, get the job done well, communicate what you are doing, and you’re friendly!
Great bike selection and amazing customer service
Just like previous visits, staff was pleasant, knowledgeable, and efficient. Estimate was about the same as final bill. W
Staff was helpful.
Easy to schedule, drop off and pickup was easy, and my bike was tuned up for the quoted price.
I wanted a new helmet and I was in and out within 5 minutes with exactly what i needed. Thanks for the quick assistance and expertise.
Jeff is a very knowledgeable and helpful person. I like dealing with him.
Always attentive, professional. and quick. did I mention thorough??
Everyone who works there is extremely helpful and kind. The bike services are quick and well priced and the products are a fair price and have a good variety.
Great Service . Very knowledgeable and friendly
The vibe in the shop was just great. Everyone was super friendly and willing to help.
Great prices, awesome service, you should set up shop in ottawa
Great friendly service! Fun to shop at your store : )
Reasonable prices coupled with personalized attention. Highly recommend.
Excellent quality and much faster delivery than scheduled.
Very low price and good work
The service was wonderful. Above and beyond helping out with advice, and recommendations. Some bike shops feel intimidating :-) this one was great.
Very friendly people and professional also if you have any questions they are knowledgeable about the product they are selling.
well I will know more after a few more rides
Horizon always delivers what they promise. I am glad to do business with them!