Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jeannette Hans Trek of Naperville
What do you like about our products and services?

So professional and nice.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Richard Fitzsimmons Brielle Cyclery
What do you like about our products and services?

White glove service and went above and beyond to get the bikes built and delivered.

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.V. Trek Bicycle Cypress
What do you like about our products and services?

Knowledgeable, fast, reasonable price

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.A.A.S. Dakota Outdoors
What do you like about our products and services?

Knowledgeable staff, help with bike maintenance.

Report a concern   June 19, 2026 — Rated 10 out of 10 by M.V. Trek Bicycle The Woodlands
What do you like about our products and services?

These guys know bikes.

Report a concern   June 19, 2026 — Rated 10 out of 10 by A.P. Trek Bicycle Store Mississauga
What do you like about our products and services?

Great service and excellent discount on product.

Report a concern   June 19, 2026 — Rated 10 out of 10 by E.B. Trek Bicycle Normal
What do you like about our products and services?

Amazing customer service!

Report a concern   June 19, 2026 — Rated 10 out of 10 by Tammy Vania Phat Tire Edmond
What do you like about our products and services?

Always friendly and helpful

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.K.H. Trek Bicycle Madison West
What do you like about our products and services?

Tracey was an excellent salesperson and your products are very good!

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.S. Landry's Bicycles - Charlestown
What do you like about our products and services?

Helpful and friendly staff. I appreciate that they are not pushy and give me space to browse but are always aware and available to help when needed.

Report a concern   June 19, 2026 — Rated 10 out of 10 by C.H. Mike's Bike Shop
What do you like about our products and services?

Very good service fixed right away thank you for good service

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jason Grengs Freewheel Bike Richfield
What do you like about our products and services?

Cameron at the Richfield location was fantastic — diligent, helpful, and thorough in diagnosing the issue and getting my bike repaired.

Report a concern   June 19, 2026 — Rated 10 out of 10 by E.K. Cyclesport
What do you like about our products and services?

Personal attention.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Pat Theresa Dellavalle Maui North Ski Bike & Board Co.
What do you like about our products and services?

Excellent service and advice. Superb pricing with skilled technicians, this location is a must see and use for your sporting needs.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Katherine Barnard Trek Store Greenville
What do you like about our products and services?

They were quick for services and good bikes.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Dave Braun Trek Bicycle Store Racine
What do you like about our products and services?

Their honesty. When I brought in a bike for new tires I was told I could get another year or two before I needed to change them. I purchased a new electric bike and the offered to hold it for me with no money down to give me time to think about it. You never see that kind of honesty in today’s world.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Kristen Hart Bike Mart - Ft Worth The Trailhead
What do you like about our products and services?

I recently bought a bike from here and couldn’t be happier with my experience. Duncan helped me out, and he was absolutely fantastic. I had a ton of questions, but he was incredibly patient, took his time, and made sure I felt confident and comfortable with my choice.
Beyond the great service from Duncan, I just love the overall atmosphere of this store. All of the employees are super friendly, welcoming, and clearly passionate about what they do. It makes a huge difference when a shop has such positive energy.
Highly recommend this place to anyone looking for a new bike or gear. I’ll definitely be back!

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.H. Radsport Bachmann GmbH
What do you like about our products and services?

Sehr gute professionelle Beratung.

Report a concern   June 19, 2026 — Rated 10 out of 10 by F.C.T. Trek Bicycle Store of Estero
What do you like about our products and services?

Very knowledgeable, quick on repairs, fair priced

Report a concern   June 19, 2026 — Rated 10 out of 10 by D.J. Wheat Ridge Cyclery
What do you like about our products and services?

Andy Stockman is the BEST!! I'm glad he's back at your Wheatridge location. Doug Biddle and Joel at your Ken Karyl location are also TERRIFIC!

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.S. Rats Cycles Springfield
What do you like about our products and services?

Efficiency and reliability

Report a concern   June 19, 2026 — Rated 10 out of 10 by J.W. Bicycle Habitat - Brooklyn
What do you like about our products and services?

Always helpful, approachable and so knowledgeable!

Report a concern   June 19, 2026 — Rated 10 out of 10 by S.F. TRI-BIKE ARUBA
What do you like about our products and services?

The service is verry good

Report a concern   June 19, 2026 — Rated 10 out of 10 by Jeff Harton South Lyon Cycle
What do you like about our products and services?

Excellent service. Options and upgrades were well explained. Will definitely be back for any future cycling needs!

Report a concern   June 19, 2026 — Rated 10 out of 10 by L.K. Bikes Palm Beach
What do you like about our products and services?

I have been a customer of Bikes of Palm Beach for more than 5 years. I have purchased bikes and have used them for service during the 5 years. I have never been disappointed with the professionalism of the ownership and staff during the 5 years. Every emergency (I ride my bike every day, and I abuse my mountain bike) that has happened to my bike has been handled immediately and had me back riding my bike within the hour of when I brought in the broken bike.
Without a doubt Bikes of Palm Beach is the areas premier bicycle sales and service center, and I have no hesitation to recommending them.

Name removed
Jupiter, Fl.

Report a concern   June 19, 2026 — Rated 10 out of 10 by Rae Bennett Trek Bicycle Store of Barrie
What do you like about our products and services?

Love that help is so available, and love supporting local!

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.M.M. 2 Rivers Bicycle and Outdoor
What do you like about our products and services?

Staff is very helpful, answering my questions and looking up parts for me. 2Rivers had most of what I was looking for in stock, and ordered the rest.

Report a concern   June 19, 2026 — Rated 9 out of 10 by J.L. Landry's Bicycles - Natick
What do you like about our products and services?

nice and effective

Report a concern   June 19, 2026 — Rated 9 out of 10 by J.G. Trek Bicycle Wayne
What do you like about our products and services?

Tim did a great job at explaining the differences between bikes and did not pressure me into a sale. He let me try different bikes and even changed out the saddle.

Report a concern   June 19, 2026 — Rated 10 out of 10 by K.T. Sprockets Bicycle Shop
What do you like about our products and services?

The shop has a great community vibe. Crew is friendly and knowledgable, without any posturing or attitude. I will be back!


Privacy Policy