Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.P.P.S. Trek Bicycle Pretoria
What do you like about our products and services?

Reuben is a outstanding person to deal with. Kept me updated throughout and went the extta mlle. Thanks to Reuben Trek Lynwood is now my go-to over all other shops.

Report a concern   April 11, 2026 — Rated 10 out of 10 by Zoltan Herczeg Radsport Thalmann AG
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Kann ich nur empfehlen,top Leute und,top Service!! ๐Ÿค๐Ÿ’ช๐Ÿ˜‰

Report a concern   April 11, 2026 — Rated 10 out of 10 by Kirsten Kirchhof Cycle-M
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Freundlichkeit, Service, gute Wartung, Beratung

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.M.C. Brick Wheels
What do you like about our products and services?

Repair center has people who are patient and nice to customers. They
are very helpful!

Report a concern   April 11, 2026 — Rated 10 out of 10 by Ronald Scheibel Easy Riders Bicycle & Sport Shop
What do you like about our products and services?

Work done was 1st class. People were awesome ๐Ÿ‘Œ

Report a concern   April 11, 2026 — Rated 10 out of 10 by ใกใฐใ‚ตใ‚คใ‚ฏใƒซๆœฌๅŽšๆœจๅบ—
[ja]่ฃฝๅ“ใ‚„ใ‚ตใƒผใƒ“ใ‚นใซๅฏพใ—ใฆๆ„Ÿๆƒณใ‚„ใ”ๆ„่ฆ‹ใ‚’ใŠ่žใ‹ใ›ใใ ใ•ใ„ใ€‚[/ja]

้ƒจๅ“ใŒ็ ดๆใ—ใฆๅ›ฐใฃใฆใ„ใพใ—ใŸใŒใ€่ฟ…้€Ÿใซๅฏพๅฟœใ—ใฆใ„ใŸใ ใใ€็„กไบ‹ใซๅ–ใ‚Šไป˜ใ‘ใ‚‹ใ“ใจใŒใงใใพใ—ใŸใ€‚
ใ€Œไฝ•ใ‹ใ‚ใ‚Šใพใ—ใŸใ‚‰ใ„ใคใงใ‚‚ใ”็›ธ่ซ‡ใใ ใ•ใ„ใ€ใจไปฐใฃใฆ้ ‚ใใ€ๅˆๅฟƒ่€…ใฎ็งใซใจใฃใฆใฏๅฎ‰ๅฟƒใ—ใฆ่กŒใ‘ใ‚‹ๅบ—ใ ใจๆ„Ÿใ˜ใพใ—ใŸใ€‚ไฝ•ใ‹ใ‚ใ‚Šใพใ—ใŸใ‚‰็›ธ่ซ‡ใ•ใ›ใฆใ„ใŸใ ใ“ใ†ใจๆ€ใ„ใพใ™ใ€‚

Report a concern   April 11, 2026 — Rated 9 out of 10 by J.S. Gregg's Cycles - Greenlake
What do you like about our products and services?

Max was a delight to work with. Very knowledgable, very efficient, very helpful, very friendly in a personal way. His first words were to complement my favorite shirt.

Name removed

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.S. Trek Bicycle Camberwell
What do you like about our products and services?

Suresh and Bill were very helpful and informative about my bike service. They had a delay in getting it done in the Friday and called, being very apologetic and undertook to make sure the bike was fully done for Saturday pick up. Suresh also advised the price upfront so there were no surprises. The bike was said to be like new (7 years old) when I picked it up. When I rode it out of there it definitely was like a new bike, very smooth, and got some good tips from Bill on using the gears properly and pumping up the tyres.

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.B. Ascent Cycling
What do you like about our products and services?

Staff was very helpful in finding, ordering and providing parts for my bike rack

Report a concern   April 11, 2026 — Rated 10 out of 10 by Tom Montemurro The Montclair Bikery
What do you like about our products and services?

Have used the bikery for the past 5 yrs. Excellent service at fair prices.

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.K. Wheel & Sprocket, Evanston
What do you like about our products and services?

good service, on-time repair

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.B. Lewes Cycle Sports
What do you like about our products and services?

Staff and service are friendly and fully competent. And usually quick turnaround.

Report a concern   April 11, 2026 — Rated 10 out of 10 by L.M. Espresso Sports
What do you like about our products and services?

Tout !
Lโ€™acceuil chaleureux
Le service professionnel
Le personnel courtois et souriant
La rapiditรฉ du service
Bravo zz

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.G. Idaho Mountain Touring
What do you like about our products and services?

I like the brands you sell and the discounted items.

Report a concern   April 11, 2026 — Rated 10 out of 10 by G.S. Live Life Cycling
What do you like about our products and services?

I really love my Trek Domane+ bike. I feel confident when I drop off my bike that the service will be done well and any issues will be addressed fully. Tks Chris

Report a concern   April 11, 2026 — Rated 10 out of 10 by Peter Denchy Trek Bicycle Palm Springs
What do you like about our products and services?

Trek Palm Springs must have a hiring prerequisite that employees must so nice that you instantly feel like you are the most important friend in the world. Everyone is so helpful and knowledgeable. They helped me choose the perfect bike for a guy of a certain age who has not been on a bicycle for years. Sensing my nervousness about test riding a bike Wendy joined me on a ride and talked me through a task that I used to be able to do as easily as walking or talking. I am now a very happy biker having ridden my first time this morning. Iโ€™m very grateful to the Trek team for making my dream of biking again a reality

Report a concern   April 11, 2026 — Rated 10 out of 10 by Patrick HeiรŸ Radlstall
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Service, Fachwissen, Beratung

Report a concern   April 11, 2026 — Rated 10 out of 10 by Dan Phillips SPRING STREET SPORTS
What do you like about our products and services?

Nate was extremely helpful with up to date technical information to assist with my purchase decisions as well as keeping me informed on my order. Nate followed up by phone to confirm, the order arrived on time and my payment method of choice was honored. I am a raving fan of SPRING STREET SPORTS !

Report a concern   April 11, 2026 — Rated 10 out of 10 by M.H. Ridley's Cycle
What do you like about our products and services?

Jerome addressed all questions identified by my grandson
a hearing and speech impaired person who uses the telephone for communication / translation.
Many details regarding the assembly of a TREK , personal adjustments and optional accessories.
grateful for the personal service and understanding.

Clement Laframboise for First name removed A, Hernandez Valadez

Report a concern   April 11, 2026 — Rated 10 out of 10 by A.H. Pee Dee Bicycle Myrtle beach
What do you like about our products and services?

Best place to buy a bike! Friendly and knowledgeable staff and top notch service department for keeping your bike in tip top shape. We have bought four bikes from them and would not buy from anyone else.

Report a concern   April 11, 2026 — Rated 10 out of 10 by P.S. Trek Bicycle Berkeley
What do you like about our products and services?

Great quality! Helpful staff!!

Report a concern   April 11, 2026 — Rated 10 out of 10 by S.F. Landry's Bicycles - Natick
What do you like about our products and services?

Helpful friendly & competent, I would highly recommend for bikes, parts, service & advise

Report a concern   April 11, 2026 — Rated 10 out of 10 by F.N.S. Mole Hill Bikes
What do you like about our products and services?

Quality

Report a concern   April 11, 2026 — Rated 10 out of 10 by C.M. Rutabaga Paddlesports
What do you like about our products and services?

Fell in love with you at Canoeocopia 2024, everyone so very helpful in making sure I got just the right kayak and spray skirt. Called that summer for a kayak hatch cover for the new boat, and the person helping me over the phone took the time and care, Yesterday I ordered a couple of paddle leashes on the web site and found it very easy to use.
No matter how I order, you folks are always so kind and helpful!

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.H. Trek Bicycle Carnegie
What do you like about our products and services?

Always helpful, fast and friendly service. The very reason I keep coming back.

Report a concern   April 11, 2026 — Rated 10 out of 10 by I.M. Cyclesmith - Halifax
What do you like about our products and services?

Excellent service.

Report a concern   April 11, 2026 — Rated 10 out of 10 by ใ‚นใƒใƒผใƒ„ใ‚ตใ‚คใ‚ฏใƒซ ใ‚ตใ‚ซใƒขใƒˆ
[ja]่ฃฝๅ“ใ‚„ใ‚ตใƒผใƒ“ใ‚นใซๅฏพใ—ใฆๆ„Ÿๆƒณใ‚„ใ”ๆ„่ฆ‹ใ‚’ใŠ่žใ‹ใ›ใใ ใ•ใ„ใ€‚[/ja]

ใƒกใƒณใƒ†ใƒŠใƒณใ‚นใ‚’ไพ้ ผใ—ใพใ—ใŸใ€‚
ใ‚ฟใ‚คใƒคใฎ็ดๆœŸใฎ้…ใ‚Œใ‚‚้€ฃ็ตกใ—ใฆใ‚‚ใ‚‰ใˆใŸใ—ใ€ใ“ใกใ‚‰ใ‹ใ‚‰ใฎ่ณชๅ•ใซใ‚‚ๅฏพๅฟœใ—ใฆใ‚‚ใ‚‰ใฃใฆๆบ€่ถณใงใ™ใ€‚

Report a concern   April 11, 2026 — Rated 10 out of 10 by D.L. Trek Bicycle Pottstown
What do you like about our products and services?

Greeted in a friendly and welcoming manner when I entered the store. Thank you.

Report a concern   April 11, 2026 — Rated 10 out of 10 by B.M. Drew's Bike Shop
What do you like about our products and services?

Drew is great and gives awesome service!

Report a concern   April 11, 2026 — Rated 10 out of 10 by J.S. Trek Bicycle Grand Junction
What do you like about our products and services?

Aside from the extensive inventory in their clean and organized dealership, Josh and company provide friendly outstanding service!


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