Member Testimonials
gym mad fun
Thank you helping and correcting the issue.
Thank your helping and correcting the issue
Great classes; Zumba instructors, trainers, & the best employees providing us a clean environment.
Friendly & genuine staff provide a very comfortable and motivating atmosphere. Great equipment and amenities. Five stars!
I absolutely love it, the trainers and staff are amazing, always very welcoming and helpful, and it’s it’s always very clean.
Everything! the gym is clean and all staff is super friendly and helpful !
Friendly staff, clean facility
I like the workers and the equipment!
The staff is very friendly and helpful. They are opening to hearing about new or replacement equipment needed. The facility is open when they say they will be. It is also kept relatively clean and orderly.
Good place for the Extra size
I feel that this is a very welcoming gym!
Up to date, progressive equipment; clean facility; friendly staff!
Hi Debra,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the equipment, friendly staff and clean facility.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
I love how clean it is, all the different machines, the employees are so kind and I feel safe there.
Hi Chloe,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the gym being clean, the staff we have in place and feeling safe here.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Facility is always clean. Staff is always friendly. Our trainer, Ami is the BEST
The equipment is always in great shape, and the staff is super friendly! They make it a point to learn your name, and give great advice when asked about their machines. My favorite location.
Is there a reason why you can use reward points for t-shirts?
The gym is always clean, the staff is always friendly and informative, and the atmosphere is always positive!
I use multiple locations and they are all clean, with socially distanced machines and equipment and The Staff are knowledgeable and friendly.
Hi Robert,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you take advantage of using multiple locations and that all our staff is friendly.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
-Location
-Safety Measures in Place
-Hours of Operation
-Easy signup and cancellation policy
What I do not like:
Movie volume too loud in the media room (louder than a movie theatre)
Movie Choice (How do I vote?)
A few treadmills not working and are not marked properly
Hi Rose,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy the location, hours and safety measures in place.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
The club has all the equipment one would need from cardio to dumbbells...& has been extra clean during the pandemic 👍
Hi George,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you enjoy all the equipment that we have and the gym being clean!
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
Club 24 is perfect for my fitness needs. It’s always clean and there is always a machine for me to use.
I really like the turf platform, it’s good for stretching, some light workouts, and many other things. I really like the music they play and the movie room with the cardio machines is awesome. Also, the weight room in the back is really great for making hard progress.
How nice everyone is
The staff is great! Very clean facility! Alissa Hurd is always helpful and zumba is amazing
I like the equipment that’s available to use.
All equipment is in great condition. Great spacing. Remains organized and well maintained.
Hi Steven,
Thank you for reaching out to us and I appreciate your feedback. My name is James and I am the General Manager of Club 24 in Ridgefield. I use these surveys to get a better understanding of what is happening with our members and to generate ideas on how to improve the overall club experience.
I see that you rated us a 10 out of 10. I’m so happy that you are enjoying the organization of the gym and how it is being maintained.
Please know I am always available if you have any suggestions or need help with anything. Also please feel free to share your experience with your friends. I can always authorize some free passes for you to share with friends and if they become members we have some special rewards for you!
Thank you and I look forward to hearing back from you!
The openness if the facility is great, staff are friendly, only thing i would add would be boxing bags otherwise excellent place
Movie room. Personal trainer s are so nice and helpful. Variety of machines and classes!
Good gym for the price