Merry Maids of Brookline & South Shore
197 Rockland Street B-1
Hanover
MA 02339
United States

Average rating: 8.0 out of 10 based on 2103 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 23, 2022 — Rated 10 out of 10 by E.C. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Especially good cleaning. Also very nice people

Report a concern   March 23, 2022 — Rated 10 out of 10 by Valerie Hanson Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Patty and her team are great! Quick and efficient.

Report a concern   March 22, 2022 — Rated 10 out of 10 by Ellen Burke Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Service is dependable. Everyone is courteous and helpful.

Report a concern   March 22, 2022 — Rated 10 out of 10 by J.K. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

You are clean, professional and on time.

Report a concern   March 22, 2022 — Rated 10 out of 10 by Larry Barrasso Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Friendly reliable and they girls do a great job

Report a concern   March 22, 2022 — Rated 10 out of 10 by E.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I have always had excellent service from Merry Maids and I have done business with them for a long time. I would highly recommend them to others.

Report a concern   March 22, 2022 — Rated 5 out of 10 by E.H. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

I was really hoping that things like wiping down walls, cleaning windows, dusting, etc were a part of the monthly service but I'm having a hard time justifying the value for the cost. The cleaners have all been very friendly and nice though.

Report a concern   March 22, 2022 — Rated 10 out of 10 by R.H. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

efficient, timely service.

Report a concern   February 27, 2022 — Rated 10 out of 10 by J.G. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The team that arrived at our house were kind and gracious. They did an excellent job. My husband of 27 years had died--and a clean house was a great comfort.

Thanks!

Report a concern   February 25, 2022 — Rated 9 out of 10 by Thomas French Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good service, good people

Report a concern   February 17, 2022 — Rated 10 out of 10 by C.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Excellent cleaning timely. products are not too harsh Price

Report a concern   February 13, 2022 — Rated 10 out of 10 by Shannon Kelly Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The cleaners

Report a concern   February 11, 2022 — Rated 10 out of 10 by S.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The people are reliable and very friendly. They do a good job.

Report a concern   February 11, 2022 — Rated 8 out of 10 by A.D. Merry Maids of Brookline & South Shore
What could we do to improve?

Stabilize your workforce. I know its hard right now, but it would be helpful.

Report a concern   February 10, 2022 — Rated 10 out of 10 by B.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Efficient, caring thorough

Report a concern   February 10, 2022 — Rated 10 out of 10 by J.A. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Everything

Report a concern   January 28, 2022 — Rated 6 out of 10 by T.M. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

Cleaning is good, just not great. There is always missed spots, corners. Attention to detail would be greatly appreciated. Ex. In and around bathroom. Floor is cleaned but never fully clean( missing corners). Counters are wiped but I still find not wiped clean. Perhaps using clean towels, wiping twice with cleaning products.
Always someone new in group, maybe that is why as they’re in learning mode. In pandemic it’s understood but the money paying the floors and counters should be spotless.

Report a concern   January 26, 2022 — Rated 10 out of 10 by Margaret Silvia Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Very thorough in what was expected. Very professional and friendly.

Report a concern   January 21, 2022 — Rated 10 out of 10 by P.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The crew is on time, personable and most important, do a fantastic job----every time.

Report a concern   January 16, 2022 — Rated 10 out of 10 by E.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I have always had good service with Merry Maids and would recommend them highly to others.

Report a concern   January 12, 2022 — Rated 10 out of 10 by Andrew Morin Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Thank you for cleaning our home! It was amazing.

Report a concern   January 11, 2022 — Rated 10 out of 10 by L.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Consistent, reliable and friendly
Very happy with merry maids

Report a concern   January 4, 2022 — Rated 10 out of 10 by Ellen Burke Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Service is very dependable.

Report a concern   January 4, 2022 — Rated 10 out of 10 by J.W. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good service from both the agency and the cleaning experts.

Report a concern   January 3, 2022 — Rated 10 out of 10 by M.M. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Really liked my team. Worked hard did a great job and were very friendly.

Report a concern   December 29, 2021 — Rated 10 out of 10 by David Rosenberg Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The customer service is exceptional. The cleaning crews are fantastic and i am treated as if im important. Perfect

Report a concern   December 16, 2021 — Rated 9 out of 10 by J.P. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Great cleaning and always smells fresh after.

Report a concern   December 3, 2021 — Rated 1 out of 10 by E.K. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

Accidentally pressed wrong number. Am happy with service.

Report a concern   December 3, 2021 — Rated 9 out of 10 by L.L. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The services were very good, I wasn't sure what to expect but was pleasantly satisfied. Although the I don't know the products that were used, there wasn't an overwhelming smell of chemicals in the apartment.

Report a concern   December 3, 2021 — Rated 9 out of 10 by D.H. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Speed efficiency personable. Jean and crew do a fantabulous job. Thanks to them


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