What our clients think of us!

I am happy with no problems however people are funny about reviews as I have given them a recommendation in the past but with no results

It seems each cleaning there is something missed. Just a small thing usually, for example the trash barrel wasn’t moved to wash the floor behind it, another time there were still crumbs on the kitchen table, I often notice cobwebs in corners don’t get dusted. So although I would recommend Merry Maids because the cleaning is good I wouldn’t give it a 10. Maybe have one person just scan each room before calling it done?

Good cleaning staff, helpful office staff

The first time the maids came was great where they were able to clean a few areas really well. The second time was a little disappointed, but third time was absolutely amazing as I was ready to cancel my service but the two girls saved the day. . This last visit was probably the worst of all the cleanings. Granted, I always pre clean a lot so they could focus on areas that need it more, but the shower/both bathrooms were pretty filthy still as well as most general areas. Not really sure what I paid for.!

Good people, good service

Very efficient cleaners.Products all seem to work very well, too!

as always Kevin is wonderful and efficient

I have always had good services with Merry Maids and they have always kept me informed on what days they are coming to clean. I would recommend them to others.

Very thorough!

Terrific professional service from the entire team. Detail oriented, careful with my fragile art objects. Pristine clean when finished. Very efficient. I hope to use the same team for my next cleaning.

Thank you

I am very satisfied with service.

Everything smells fresh and clean without being overpowering.

Great cleaning by Makela.. always efficient , on time and friendly. I’m always happy!

Easy, thorough, reliable, and our unit was clean and inviting when they left.

I liked everything, the two women who came to clean were efficient, polite and I was happy

Everything great people great job and adjusted to adding stuff I needed

Holidays!

2. send same people each time. 3. Send them about he same time of day, so I plan my day better..

Happy holidays

I already answered a survey so I do not understand why another one has been sent to me

Paul and Nancy did a very nice job especially on my kitchen floor which had gotten dull aand dirty.

Very professional and the workers did a good job!!

I already sent you one of these. But OK, I'm pleased by the way you offer me a yearly calendar in advance so I can plan aspects of my month and year. I like it when you use lemon scented cleaning products. The friendliness of your cleaning persons or teams is exceptional. And I value very much your willingness during this pandemic time to allow just one person to enter and clean -- although I recognize that that can be hard on the person who cleans.

I frankly preferred MM's earlier way of notifying me when the cleaning would be done -- giving me a day or two in advance the 3 hour 'window' during which the worker/s would arrive. That fit my lifestyle and way of planning my day better than the current way of only notifying me by email that the worker is 'on the way.' Now I have to call your office in advance to get that 'window.' But I recognize that for people who habitually check their smart phones, texting them when the worker is on the way is useful.

Place looked and smelled clean

Our home was in great need. Terry and Paul did a fantastic job cleaning. I wish we had found you months ago.

The customer service is phenomenal. The staff that came to clean was professional and thorough.

Patti is really great and also really great at taking feedback! We really like her.

Cleaning Team

I love the crew that comes to my home!

reliable. trustworthy.

Excellent team/customer support. Liz was a pleasure to work with while coordinating the cleaning date, and the cleaners (Jean and her teammate) were efficient, friendly, and worked really hard. They did a great job with the kitchen and bathroom, clearly told me what to expect, and left me a happy customer.

I give a 9/10 only because there were a few spots in the bathroom and kitchen that weren’t as thoroughly cleaned as I’d have desired (a section of wall in my kitchen that had little food splatters, and a small area in the bathtub that could have been scrubbed harder), but these were very minor things and overall they did a fantastic job that I am v. happy with! I know how hard of a job cleaning is (esp. deep cleaning) and so I appreciate the Merry Maids Team!

Very professional