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based on 2067 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great crew especially Teresa.
My only constructive comment is related to the product or tool used to wash the kitchen and bathroom floor. They are sometimes sticky and aren't that clean after your visit.
Merry maids does an excellent job
The maids sent are not interested in proper cleaning, many areas left uncleaned.. Scheduled a redo, took the day off of work and received confirmation the night before. Received a cancellation call 2 hours before maids expected arrival explaining that the maids called in. I would expect this company to have proper staffing that this would not impact the client but not the case here! I explained that this repeated inconvenience was unacceptable and asked for a refund. I was told that refund was not an option. I now plan to dispute with my credit card and hire a quality and reliable cleaning service.
I have used Merry Maids for quite awhile now and I recommend them highly.
On time. Reliable, consistent. Professional, efficient and discrete. MM of South Shore is not cheap, but you pay for what you get. If you're looking for quality and a professional service, this is where to go.
We appreciate the good work Kevin does for us.
Alexa is the reason i gave such a high rating - She is absolutely the best !
Good people who do a great job every time
Good communication from the office team, great friendly and timely cleaning teams.
prompt, polite friendly and they do an awesome job especially Kevin!
The crew did a really good job! They were fast and efficient. I Will be scheduling another deep clean of my 2nd floor when some construction in the bathroom is finished after the holidays!
There were a few areas of our house that were not dusted like windowsills, and none of the windows or glass sliding door were cleaned.
Your Company and Staff are very dependable and your cleaning products work well as my house smells great when the job is completed.
The team that has come has been very efficient! The follow up cleaning of my son’s condo only took an hour.
I am very pleased with the people who come to my house to clean. They are reliable, on time, pleasant and do an excellent job!!!!!
Patti
I have had Merry Maids for some time and I have always appreciated their services
No comment
Reliable quality, and if not good response. Also, highly reliable for regular cleanings. No cancelations which is i.portsnt.
Staff cleaning and timeliness
On time and Job well done
Excellent, knowledgable cleaning teams -- expert in what they do!
Courteous admin staff when I call into the office to ask questions.
Excellent sevice
Well I don't like it when 3 cleaners come, house is too small, they have no room to maneuver.
Also cleaning teams sometimes miss a few things, but overall, fine.
Good service, nice people easy to work with
Cost increases are an issue. Add on cost for other services also steep
Great cleaners - but costs are prohibitive!
Everything
Thorough and efficient