Merry Maids of Brookline & South Shore
197 Rockland Street B-1
Hanover
MA 02339
United States

Average rating: 8.0 out of 10 based on 2103 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2023 — Rated 10 out of 10 by J.A. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Everything.
Report a concern   November 8, 2023 — Rated 10 out of 10 by A.F. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

This was a first time for us and was pleased the way your office kept me informed with what the cleaners had to deal with while on location.
Report a concern   October 25, 2023 — Rated 10 out of 10 by D.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Smelled good!
Report a concern   October 25, 2023 — Rated 10 out of 10 by C.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Efficient cleaners clean smell to products

Report a concern   October 17, 2023 — Rated 9 out of 10 by C.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

My house always smells so fresh after the cleaning has been completed. The house is fully cleaned with an eye for detail. Great job.
Report a concern   October 17, 2023 — Rated 10 out of 10 by E.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I have had Merry Maids for quite awhile and I have always been satisfied with their services.
Report a concern   October 16, 2023 — Rated 10 out of 10 by M.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Very reliable thorough timely.

Report a concern   August 30, 2023 — Rated 10 out of 10 by C.T. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Helps keep the house clean!
Report a concern   August 29, 2023 — Rated 10 out of 10 by Jean Jeanne Bertoli Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

my house always is very clean smells good. Kevin is especially attentive to detail .. he does a wonderful job!

Report a concern   August 29, 2023 — Rated 10 out of 10 by F.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Consistently excellent crew, responsive and friendly scheduling staff.
Report a concern   August 9, 2023 — Rated 10 out of 10 by T.F. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good service, great people always helpful
Report a concern   July 10, 2023 — Rated 10 out of 10 by C.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Cleaning crew price availability text and phone calls

Report a concern   July 3, 2023 — Rated 9 out of 10 by J.D. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Patty and team did a great job!
Report a concern   June 30, 2023 — Rated 10 out of 10 by C.K. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

The cleaners who come do a thorough job and are very pleasant!
Report a concern   June 30, 2023 — Rated 10 out of 10 by S.W. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Very good workers
Report a concern   June 15, 2023 — Rated 10 out of 10 by Jean Jeanne Bertoli Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Best cleaning service ! Kevin is wonderful, he does an impeccable job. He is hardworking, pleasant & kind.

Report a concern   June 9, 2023 — Rated 7 out of 10 by V.B. Merry Maids of Brookline & South Shore
What could we do to improve?

To clean under appliances.
Report a concern   June 8, 2023 — Rated 10 out of 10 by E.B. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Reliable service.
Report a concern   June 6, 2023 — Rated 10 out of 10 by E.N. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I have always had good experiences with Merry Maids and I have had them for quite a long time. I would recommend them highly to anyone who needs help keeping up their homes.
Report a concern   May 26, 2023 — Rated 10 out of 10 by J.S. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good service excellent work

Report a concern   May 18, 2023 — Rated 10 out of 10 by J.A. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

No comment
Report a concern   May 16, 2023 — Rated 10 out of 10 by P.R. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

My cleaning team is amazing. I consistently have the same team so we have gotten to know each other if I have any concerns they’re glad to take care of it immediately if they have any suggestions, they will let me know.
Report a concern   May 3, 2023 — Rated 0 out of 10 by D.G. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

Did not do a deep clean

Report a concern   April 28, 2023 — Rated 10 out of 10 by C.K. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Two very efficient cleaners. The rooms always look clean and tidy.
Report a concern   April 26, 2023 — Rated 7 out of 10 by F.B. Merry Maids of Brookline & South Shore
What could we do to improve?

The quality of the teams varies. I would like to see more consistency and would prefer not to have to go around checking after visits to see if the job is done properly. However, the customer service by the person in the office is excellent! Very responsive!
Report a concern   April 26, 2023 — Rated 6 out of 10 by S.P. Merry Maids of Brookline & South Shore
How did we disappoint you and what can we do to make things right?

I have asked for an hours notice before arrival and this has not happened. Also the cleaning is not as thorough as I would expect for the price.

Report a concern   April 26, 2023 — Rated 10 out of 10 by K.C. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Hey do a good job
Report a concern   April 26, 2023 — Rated 9 out of 10 by J.P. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

I like that I generally have a consistent team cleaning my house so I can be pretty confident they know the “quirks” of my house.

Report a concern   April 26, 2023 — Rated 10 out of 10 by Thomas French Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Good people, listen to our requests do good work
Report a concern   April 25, 2023 — Rated 10 out of 10 by S.W. Merry Maids of Brookline & South Shore
What do you like about our services and the products used in your home?

Alexa - she is the best !!!!

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