- Phone: 781-561-1049
- Visit Website
based on 2103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt efficient thorough crews.
They do a great job for us
Everything goes well, good material, good service.
We're lucky to have Kevin's service ,
Maids know what they need to do, do it well and in a timely dashion.
They do a thorough job. Work well together and are pleasant. Occasionally do something extra when asked.
Do not share my name.
Professional!
They always do a great job. Very timely and reliable.
Friendly cleaners who are responsive to what to do and what not to do. My only wish is to have the same people each time if possible. I particularly like Jean and Paul.
I have always had excellent service with Merry Maids and I would recommend them highly
Next time if you can clean The floor in the first floor bathroom I would appreciate it thank you
1 Sent us Kevin 2 went to once a month January 8th then not again until Feb 26th. 3 How does it take two girls less than 2 hours and one girl an hour something is not being done thoroughly. 4 we agreed on a price and they never had to clean one room in our house the office my bad i guess
Don't send me any more surverys.
They were timely, efficient + did an excellent cleaning job. They bring their own cleaning products which is a plus! thank you Merry Maids!!
Excellent Service
Everything you use smells fresh, but not overpowering so. Your garbage bags are terrible, however.
Good service, no problems
Overall it was ok.
There were many things that were not done. Admittedly I failed to ask them to be done.
Looking forward to the next cleaning.
I find it difficult to schedule an appointment with them as they can't really come when I am at home and I do not want people in my house when I am not here, just a preference. So if they worked longer hours once every couple of weeks, scheduling would be much more convenient.
But I appreciate their work and think that they do a swift, efficient and basically good job at cleaning my small home.
Hi,
Thanks for asking. Two kitchen cabinets were overlooked and they were the only double-door glass-front cabinets, and they flank the oven. I had specifically asked to have the plastic trash can cleaned but it was not done (I had already removed the trash). Was the service supposed to include wiping the front of the dishwasher? The result was just a wipe over, one wished that some elbow grease was used to wipe! The tub and stairway was excellent, as was some of the kitchen. Otherwise, it was excellent.
Quesstion: Is a more thorough cleaning on your menu? I mean, well, it seems like more elbow grease could be applied to the countertops or some stronger liquid cleaner? I understand the greasy condition of the stove/oven. I don't have any complaints about that.
Thanks for asking, Would love to hear what you recommend. Name removed Phone number removed or Phone number removed. Probably best to reach me at the first number.
Always great service and dedicated team. Thank you.
The end result- the house was so clean.
The promptness of the crew and their friendly attitude. I would highly recommend MM !
House could’ve been cleaner
The thorough job Terry and her associate does each time they come.
The owner of the Jersey Mikes watched your crew work for 1-1/2 to 2 hours and still had to hire others to come in after your crew to finish the job to an acceptable quality.
Very thorough job! Can't wait to have them back :)
The team who services my home is very efficient.
One of the two showers appeared not to have been cleaned, there was still the typical shower filth/slime in there after the cleaning. This being our new home we ended up having to re-clean the shower ourselves. The other shower was done appropriately with no issue. There were also multiple shelves in the fridge and the cabinets that were missed and required us to re-do. We paid extra for the deep clean and the fridge so it was disappointing to have to re-do the work. Overall for the cost, the cleaning certainly did not meet expectations and it was disappointing to not get the the full deep clean promised and paid for.
The workers do a good job and are very flexible about what they should or should not do.
Dependable, efficient service, and the sanitizing products smell nice.
I was willing to pay for 7 hours, and was glad when I heard the cleaners finished in 6. However, the upstairs hallway wasn’t dusted, there were 2 cabinets not cleaned inside, and one wasn’t wiped down in the front or inside at all. Other than that they did a great job!