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2103 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The Merry Maids who come to my home are thorough and caring.
They are open to suggestions.
I can question a product and they are willing to change to another.
Overall I’ve been pleased but my last service was very disappointing. In my kitchen and bathroom, there were black smudges all over the tile that I later had to reclean to scrub off. It looked like someone wiped a dirty cloth everywhere. The cleaners were very nice but the end product was not good. All of my other cleanings have been great though.
I don’t not know how the teams separate the workload in each house. Results are inconsistent from cleaning to cleaning.
We use Merry Maids to clean our office. The staff is efficient and professional. The cleaning products they use smell clean and fresh not harsh. I would recommend Merry maids to my friends.
We are always happy to see Kevin at our home. He takes his job seriously but is always upbeat and cheerful! It is so nice to have someone in your home who makes you feel comfortable and is efficient and caring in his attention not only to his work but also towards his customers.
kC and her co worker did excellent work for the many hours spent on our home for the deep cleaning we needed for sale of our home.
We have been thrilled with the service we receive. Ashlin is in our home most often and she really takes care with the work she does. I couldn’t be happier.
I was told it was a top to bottom clean and the service I received was not worth $400.
I have no complaints. The crews have all been above reproach. Can't wait for the next visit
We always appreciate the good job that Kevin does for us.
I like having Darci come consistently! She and her partner do a great job! It is also nice that they like dogs!
It would be nice if dishes were washed and put away
Cleaners very personable and thorough. Would definitely recommend. First name removed F.
Nancy dies a great job. She is very thorough.
My floors had not been cleaned enough
The people that cleaned our house did a very nice job
Were friendly courteous and worked very hard
Good job
Generally, the cleaning is great. It does not always seem perfect though, for example, a soap dish that wasn’t cleaned in the bathroom or the spot behind the bathroom faucet still dirty.
The cleaning is always done very well and the house smells good from the products that are being used.
Nancy is a shining star! Always going the extra mile.
Women who come to our home are very professional and friendly
House looks and smells so clean and bi d when they finish here
Two weeks ago on Thursday was my cleaning. I left the house very early in the morning. Had a difficult day at work and arrived home after 9 pm. I opened the door and saw the clean house but more importantly was the smell of a clean house. It put a smile on my face. Nancy who regularly comes to my house is awesome. My troubles are less when I come home to a clean house. She is always doing extras for me.
Nicole (in the office) was great to work with on coordinating and the two ladies that came to do the work were fantastic. They work straight through, were very pleasant and were very thorough in their efforts.
The workers are always cheerful and willing to clean to their best ability. They do a good job, arrive on time, and listen to our requirements. We have especially liked Kevin's work. He is cheerful and works hard.
I think they are great
I think that Nancy does a great job for us and Alison love the products used in the cleaning.
Products are great. Liza is wonderful
I like that the cleaning team was able to use my products (I am very sensitive to cleaning chemicals).
It really helps relieve the depression I feel from having lived in bachelor squalor
Cleaning done very well. Cleaning materials used make apartment look very well after it is cleaned
She did a good job. However, I could have done what she did. I really needed to have the floor cleaned with "hands and knees" brush scrubbing. Her second mopping still left dirty water and the floor was still dirty.