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based on 2103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My closing went without a hitch. Thank you!
Everything
The smell when you first walk in ! The same person doing our place for years and years ! Teresa .. the office team is great .. Thank you ..
the owner of home days later sent pictures of the inside of cabinets filthy.
counter top, refridgerator had rotted food inside and i ordered all appliances be
cleaned inside and cabinets.
Super clean floors and dusting, friendly kindhearted upbeat staff, very professional.
I absolutely love Brittany! She, and her partners do such a great job!
I love Merry Maids...their staff do a wonderful job cleaning my home. They are friendly, efficient, thorough and they finish in a timely manner. My home always smells so fresh when they are done.
I've only had one visit but the staff on the phone was friendly and helpful and the cleaner who visited my home was knowledgeable and did a great job!
Cleaners do a good job with a pleasant attitude.
Very thought and timely
Patricia and Jennifer were personable, efficient, and hard working. They did a great job deep cleaning our house.
The girls are usually very good and do a great job when they come here.
But last time a guy was sent and he seemed rather goofy or wacky.
He statrted talking about things that were somewhat irrelevant.
My PCA felt rather uncomfortable with him.
Customer service ok the phone is awful. They lie to you. We had a verbal agreement that they would wait for me to pay the cancelation fee when I got paid and then immediately took the money out of my account without my permission when we hung up. You never sign a contract but they go in your account and take a cancelation fee?!?! Don’t ever use this company
Nothing specific. It's just that the deep clean price was kind of high for a small condo
Thorough and efficient.
The consultant I worked with was thoughtful and thorough.
This is the first time I used he Marry Maids and I must say Mary and Sam were terrific.
they were swift cleaners, paid attention to details and hard workers, especially when they were on their hands and knees.
I am looking forward to a great relationship with Merry Maisa.
Thanks,
First name removed
Email address removed
The employees were very friendly and thorough in their work. They take pride in it as well . They made us feel very comfortable and relaxed while they were here.
The products they used smelled good and cleaned well.
Thank you. Liza, Mary and Casey.
Over all I am pleased with my cleaning team.
My one comment would be that at times some objects being on a dresser or table or free standing are not moved to be dusted.
I especially like boardwalk cleaner used on my wood floors.
There were some areas that appeared to be just wiped down very lightly and other areas that I expected to be cleaned that weren't.
I love the way the house smells fresh and clean when I get home.
My counters, stovetop, sinks and tub shine. There are no chemical odors left behind. I don't know what products you use but they work (of course in Nancy's hands they do).
The staff. Particularly Theresa and Nancy ARE EXCELLENT!!
All! Nancy does a great job.
Give senior discounts--we find it a little pricey.
Purely professional work
Jadyn did an excellent job last week.
You lost my key which is incredibly disappointing.
Nice smell. Kevin is very thorough
House looked wonderful.
I would like to know the products used?