- Phone: 781-561-1049
- Visit Website
based on 2103 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our team of Dana, Latia, and Danita are doing a great job! Thanks so much!
Attention to detail.
Prior to this past visit, I did not like the smell of the cleaning substance that was used. This past visits cleaner was much more pleasant.
I love coming home to a freshly clean house. The Merry Maids do an excellent job
Very friendly and professional people. Condo was very clean afterwards.
Patti and Paul are the absolute best team! They are thorough in their cleaning, paying attention to details. Moreover, they are trustworthy, friendly and a joy to work with. We look forward to their visit twice a month. Karen and Mark
Great communication, House was sparkling!
Very thorough house cleaning. I'm very satisfied.
Do you offer for sale housecleaning products I could use myself between Merry Maid visits?
We consistently receive excellent service from Kevin, our regular cleaner. He is efficient, courteous, and a pleasure to deal with. Our home always looks great after his visits.
Always come on time
Great attitude
Very hard working and very thorough
And very nice
Your service is great! I appreciate the cleanings Nancy & Jenn do for me!
wonderful, superb job...I would highly recommend them to everyone.
Love Liza, she is always very friendly and she always does a great job.
The cleaners that you send always do a very good job.
Sometimes after a job when a cleaner does a outstanding job, I have called and asked that the person/persons can be my preferred cleaner if possible. This seems to guarantee that I never see them again.
I don’t want you to punish any employee but I will not be using merry maids anytime in the future for light cleaning sorry but I expected a more professional job
The cleaning was fantastic. The house was sparkling and smelled fresh! Great job!
When I walked in the door the house doesn’t have that clean smell if the bed we’re not made I wouldn’t know you were here . I am not complaining I appreciate all your doing . Thank you
Promptness of service, great job done, reasonable pricing
Very thorough and extremely pleased with everything!
Excellent customer service on the phone and follow up emails while scheduling (Kylie).
Excellent results in the home.
Had a move out cleaning.
The ease of transaction and service is what I like the most. Thanks
I intentionally retain a professional company to do the clean at my home in Marshfield, MA. Dispite the fact that no one occupied the house over the winter I wanted it cleaned once a month to keep down the dust and cob webs/dust bunnies. Although I was billed for full cleaning, the house was not clean. Cobwebs/dust bunny should not accumulate over a week or month if the house was cleaned and no one was occupying the house. Then when the summer season was to start, the crew was to be there between 9 - 2 and this past Saturday, the said they showed; however, I had a team at the house at 11 and not one had cleaned and when my team came back at 3:15 the house still had cob/webs under the stands beside the sun room chair and couch, dust on the steps, tooth paste in the sinks and mirrors. The house was not cleaned. This is not the first time that I have raised the concern, and this time it was a challenge in as though there was no one at the office on Saturday to send a crew when I had a family coming into the house. Not acceptable business practices. I am still waiting for a call back from the Manager~!.
Hi
Everything smells nice and clean. The girls do what ever I ask
Darcey, the usual Merry Maid
, does a good job and is always pleasant.
Very pleased with my services.
I had a deep cleaning done with a quote +- $50 depending on time spent. The cleaning took half the time they expected but the price didn't reflect the -$50. The cleaning was okay, bathroom rugs were not vacuumed. They were very convenient though, so would recommend using if in a bind.
I had heard bad reviews of Merry Maids but because I needed someone on short notice I thought I would give you a try. Also wanted recurring services but wanted to wait to see how initial cleaning went prior to committing. The ladies were pleasant and professional and what they cleaned they cleaned well however several things were overlooked which may have been because it was a late last minute Friday appointment. Examples; white ceiling fan not dusted (very noticeable), blinds in bathroom not dusted, baseboards missed and made up bed but never asked for clean sheets so bed was made with unclean sheets (looked nice but not a big help to me). If you would like pictures let me know. Very dissatisfied.
Cleanings are very inconsistent. Some weeks they are great and very thorough. Other weeks I find the clean sheets have been layered over the dirty sheets (instead of dirty sheets removed) and a "Lighter Leash" left in my daughter's bedroom.
I would prefer to have one set of cleaners assigned to me who can consistently do a thorough job.
the cleaners you send are very diligent and excellent at cleaning. Great service!
Dissapointed in final results inches of dirt left on bakers rack and canister set in kitchen, floor washed but not well. Barthroom floor was washed but hair was stuck on floor and left behind. Improve on final results.
The cleaners were both very nice women so I hate to say anything negative but I would not use this service again. My shower still had mildew on it that I cleaned myself with mildew cleaner. My cabinets were clean on the doors but the sides were not cleaned. The decorative tile above my stove was not clean. The chairs were supposed to be cleaned and were not.