What our clients think of us!

The ladies were cheerful and did exactly what was asked. Also appreciated the little note that they left. I would definitely use Merry Maids again!

I love how my house smells after they clean. Everything looks fresh. Sparkle.

The living room floor was smudged, not moped properly. Other than that job well done.

The service exceeded our expectations..

Thanks!

Love the products. Services are great. I do prefer having 2 people come to the house instead of one. Faster service as my husband is disabled and he likes to come home sooner. We leave the house to make it easier for the girls to get around. I like your girls and feel safe leaving my home when they are there. That's an A+ in my book.

You're doing a good job!

The gals that came to clean did an awesome job! The products they used were non-toxic and the house smelled fresh not perfumey!

Merry Maids did a move-out clean for us when we vacated an apartment. They were abel to schedule us in a time frame that worked for us and were very thorough. I wish I'd hired them to do a move-in clean at the house we bought.

I was very satisfied with all the cleaning done on Friday, my home looked wonderful!!!

I like that MM provides all your own equipment and products. It ensures quality and consistency.

They are very efficient, arrive on time, and do a great job. The product used on my stainless steel appliance didn't work the last time, not happy with the results.

you've been cheerfully flexible when i've needed a schedule change. the cleaning products used are effictive without smelling too strong or bothering my allergies.

Great attention to detail. Super nice cleaning staff.

That you do not use a lot of chemicals and your employees come

Efficient. House very clean.

Diana and Maria are very professional, thorough and a joy to have around.

Your crew listen and always do what is asked of them....and are careful in this complicated this
Large complicated home.

It is dependable.

Prompt, and met expectations

Everyone was very nice. The cost was extremely high for a cleaning service. Since it was so expensive I was expecting very happy that quality work, but the cleaning was only average.

Also I noticed my credit card was charged before anyone even arrived at my home. I think it is in poor taste to charge for unrendered services. That in combination with the exorbitant fees makes Merry Maid look greedy.

If your cleaning crew finishes what they felt was all necessary jobs but with a large chunk of promised time left that was paid for, it would be good if they asked if there was something else that really could be done in that time. On their prepaid 2nd visit the MMs were about 12-15 min. late and left 30 min before time given in initial arrangements. I believe the jobs estimated for the second visit were too few but I didn't feel comfortable saying that to the two cleaners. They were both friendly and personable.

Each time someone is there to clean the overall is good. Just there is usually the small things missed such as light switches/plates and back splashes are not cleaned as well as cupboard fronts/handles. I used to clean for apartment building change outs so may be picky but received less pay than per unit than I pay Merry Maids.

There is a window sil in our bathroom that has not been cleaned other than when I clean it since Merry maids started out cleaning. Base boards are usually missed also.

early consistency. A year out we're still adding to the 'notebook' of what should get cleaned and not cleaned. These are often items that we're discussed during the initial walk through.

Nothing

Everything

It is a great feeling to have everything clean at the same time.

I was very pleased with the cleaning. My only concerns were:

1. The woman keeping track of time wrote in her book that they began work at 1:30 pm when they actually began at 1:45. I called her on this and she changed the time in her notes. I always note the time when the begin and end cleaning.

2. The rugs upstairs were not vacuumed.

Outside of this, I was very happy with the work.

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The home is clean. I wish I had a consistent team. But that was hard to accomplish with the holidays.

I appreciate your professional crews. They are always pleasant and helpful. I also appreciate the phone calls if the team is running late.

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Reliable!