What our clients think of us!

the details could be improved, ie, the cleaning is mostly surface cleaning and something is often missed. For example, the window sills may be dusty after a cleaning service and its reasonable to expect all flat surfaces to be dusted/wiped down; or you will be able to see the dust on the baseboards after the floor was cleaned...its in the details.

Teach these young women to focus on the work they are doing so that it is done THOROUGHLY and stress the importance of following the printed instructions.

your personnel or very good at what they do and professional, but also quite personable as well; not the easiest thing to balance and i QUITE appreciate it. y'all truly care about me not just my business. the cleaning products y'all use do not aggravate my allergies or asthma which is HUGE!, yet still clean well

lead cleaner not present which made a difference in lack of communication, ladies did not ask for input, yhe veteran worker always communicated, this detracted from overall performance, more amateur

I love coming home to a clean home, and Merry Maids allows me to death that.

The woman did a marvelous job. We were very satisfied with the service. We have already recommended Merry Maids to other people.

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The initial cleaning was perfect and I was very happy I had selected Merry Maids as my cleaning service. The second cleaning, done this week on June 21 was terrible. The bathrooms were barely touched, this means the stools, shower, tub and floors were not cleaned at all, only the sinks were wiped out. Vacuuming was not thoroughly done. I had to call the supervisor who then returned with the cleaning team to complete the job. There was no explanation given. I am very unhappy. I was willing to live up to my end of the contract, however Merry Maid has not delivered the type of service promised. I am very disappointed, the more I think about it the more apprehensive I become on letting them back into my home. To make things right I would like to contacted by management to settle this.

I had a cleaning emergency and Merry Maids found a couple of people to come to my house on a Saturday. Great job!

The house is always so clean. I am also able to let the cleaners know which area I need them to focus on if I have a specific need.

I love the natural products used by your company. The smell is lovely. The women were efficient and friendly. They did a very good job.

Merry Maids were here when I needed them. I am having the living room in my home painted. The floor was a huge mess. Merry Maids came up and did a swift clean on a short notice.

You always send competent people that I feel I can trust.

It is clean when you are complete. That makes me happy and thrilled.

What did you use to damp mop my hardwood floors. Was it more than just water?

Thanks, the girls did a great job!

Everything it even smells clean. Thanks so much. Till next year. First name removed

The attention to detail and the hard work of the cleaners. My house looked great when they were done!

I like that the cleaning products are mostly environmentally friendly. Vinegar smells clean. Like how my fans get dusted every time, and rugs get vacuumed more often than I could do.

Fast service and did a great job. I would use your service again.

Dusting is rarely done thoroughly and shower doors always have watermarks

Very nice

They are extremely professional, friendly, respectful and timely. This includes the initial contact person through the very capable employees sent to our home

you always come on the day you scheduled and you do the same thorough job each time.

They did a very nice job and were on time and committed.

Very professional and consistent.

You are always there when you say you will be!

The bathrooms are always very clean and smell good

Over the last few services the attention to detail and completeness has degraded. On our last service only one staff member came and didn't stay much longer then when two come. Some obvious things were missed with the floors etc.

Tom Last name removed

While Merry Maids did a good job by providing me with a platform I could work with, I noticed that some things weren't done. My freezer for example. They cleaned the fridge but not the freezer. Nor did they wipe down the top. All the furniture that could be wiped down wasn't - eg. my tupperware type dressers and I specifically asked for my daughters doll house to be wiped down and that wasn't done either. I'm sure there's more but I can't think of it. Anyway, they did a good job but I didn't feel like it was a $375 job.

Love how it's the same day every week at the same time .