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1222 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Loved the Merry Maids service, had my home cleaned top to bottom, excellent job by the team of 4. Loved having a walk through appointment with Danielle to define the work, then on the cleaning day a supervisor arrived in the afternoon to inspect and support the team to ensure work quality. My home is clean and ready for the holidays now. This is my second Merry Maids experience and both times I have had an excellent experience, thank you. I will be using your service again, so grateful!
Staff was professional & friendly
I don't think you need any improvement my experience with Merry Maids was very satisfying.
My cleaner does a very good job, Merry maids sends me the same cleaner at my request which I love!
I like the work that is done in our office, always looks good.
This was s first and deep cleaning. Most of the things I expected to be done were done. A big obvious miss was my sundeck floor. This was corrected promptly.
Overall, the cleaning was done well, the cost was a little not than I expected.
Merry maids did a great job on my apartment. Friendly and courteous, they arrived on time and answered all my questions. Will definitely use them again.
I apprecited the girls realizing that I was under some stress about getting the place in order.....and me having some walking and standing issues....The place looked great......and as soon as I get settled again we will be considering have you clean for us on a regular basis.....so much happening at once right now for us! Thanks ever so much! The real estate agent commented on how nicee everything looked.
Reliable, nicest people!!
They arrive promptly and do an excellent job.
I am sorry but I am a very private person and do not care to share my name publicly.
cleaners arrive as planned ; Do a great job
professional yet friendly service and cleaning products that don't aggravate my allergies is a total winning combination for my money.
A few missed spots, but good job. Just a little pricey.
Very prompt and efficient in doing your duties. The job is always done beautifully. Thank you
My home is CONSISTENTLY cleaned every other week! They are very prompt and reliable!
You are always dependable. I can count on you being here on the day specified.
Overall things were cleaned well. However, some shelves in the living room were not dusted and part of a banana peel was left rotting on the staircase carpet. For the cost my hopes were high two obvious things like this wouldn't be overlooked. Unfortunately, I can't , in good faith, give a high recommendation to other folks. I'm not sure what a solution would be at this point.
I like the attention to detail. I also like very much that for each cleaning a room is
selected for an extra thorough cleaning.
Unfortunately I was cancelled on the scheduled day of service for a cleaning. The property was being listed and pictures were scheduled for that afternoon. This caused a rescheduling of the pictures and so the listing date was delayed for several days.
I really like that everything is clean at one time. And it smells clean, not artificial.
The team remembers my preferences. They call ahead if they are going to be late and if they can make it earlier, to see if that's convenient. When we cannot be out of the house, they adjust to accommodate us.
The products they use are not highly scented. Our shower is made of material that has specific approved cleaning agents to maintain the warranty. The crew made note of that when we had it installed and make sure to use the correct product. The same for our glasstop stove.
All of the staff are pleasant and helpful. The office staff are good about scheduling our service after noon to accommodate my husband's preferences.
Wonderful girls ! Like that you charge my credit card and I dont have to fumble to write a check. Love the rotation of rooms that get cleaned each time. Very professional always.
professional, pleasant and thorough.
Very professional from the time I made the phone call. Danielle was prompt, clear and friendly during the home consult. Team showed up on time and worked the full time slated for the initial cleaning. The team was also very friendly and professional. AND the house was spotless upon completion!! I absolutely will refer Merry Maids to others!
I have use my cleaning stuff an they do a very good job .I really like my girls.
Love the natural products!
My sister First name removed really appreciates that her MM team changes her sheets.
On a separate note, would appreciate more attention to the corners where the bathtubs meet the walls. When I asked her for feedback, that was the ONLY thing she could think of. She loves Merry Maids.
We have MM come into my father-in-laws house once a month. He is 88 and cannot do any cleaning. It's nice to know that he is getting his house cleaned by a reputable company. Someone licensed and bonded. He used to have a friend come in and we were concerned that if that person fell, he would be liable. This way with MM, we have a fine crew cleaning and we don't worry about him being taken advantage of in any way. (which was a concern with the prior person)
Merry Maids is a wonderful company. And they were willing to work with us to get him going originally. My father-in-law has on-set dementia, and he was resistant at first about having anyone come into his home. MM worked with us in changing up schedules, etc., until everyone was happy.
Votive lights in kitchen did not get dusted, other than that they were SPECTACULAR!
Very efficient, very nice staff. Merry Maid has always done what I have asked them to do. I've left money out. The monies are still there when I come home. Very honest ladies. Marry Maids has the key to my home.