Merry Maids of Indianapolis
5060 E 62nd Street Ste 136
Indianapolis
IN 46220
United States

Average rating: 8.9 out of 10 based on 2154 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 26, 2024 — Rated 7 out of 10 by D.B. Merry Maids of Indianapolis
What could we do to improve?

Ceiling cobweb missed in living room. Dusting of wood floor around living room was sketchy price for two for 3 1/2 hour seemed high. Otherwise fine. I look forward to my regular cleaning to see how that works out.

Report a concern   December 25, 2024 — Rated 10 out of 10 by K.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The cleaning staff is incredibly friendly. Their cleaning is always top notch. We are incredibly satisfied with our service!

Report a concern   December 24, 2024 — Rated 10 out of 10 by K.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliability, ease of scheduling and communication

Report a concern   December 12, 2024 — Rated 10 out of 10 by M.W. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everything looks and smells clean!

Report a concern   December 8, 2024 — Rated 7 out of 10 by A.B. Merry Maids of Indianapolis
What could we do to improve?

Thoroughness. Baseboards, floors that require mopping. Edges and dusting of surfaces with several objects like mantels or shelves.

Report a concern   November 26, 2024 — Rated 10 out of 10 by kathy Sherman Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They show up on time and do great work

Report a concern   November 23, 2024 — Rated 10 out of 10 by P.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable and they do a wonderful job

Report a concern   November 15, 2024 — Rated 10 out of 10 by C.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The staff that comes (usually Misty) is always on time, always does a great job, asks is there is anything to focus on, and leaves the house looking just great.

Report a concern   November 14, 2024 — Rated 10 out of 10 by R.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I got an email saying that the cleaners would be here by 9:00. They didn’t show up until 2:30. We waited 5 1/2 hours. That part we hated but the cleaning was great. In the future we need to know when you will be here.

Report a concern   November 13, 2024 — Rated 9 out of 10 by J.N.I. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Cleaning professionals are courteous, conscientious and usually do a great job. Most of the time I am not here for the cleaning and they keep the house secure when leaving, but more importantly, they allow me to come home to a clean home! Appreciate them very much.

Report a concern   November 1, 2024 — Rated 10 out of 10 by T.A. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

The house looked amazing

Report a concern   October 30, 2024 — Rated 10 out of 10 by Melissa Chrisman Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

reliable
like the willingness to shift when guests come into town
Misty consistently does a good job

Report a concern   October 29, 2024 — Rated 10 out of 10 by E.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

we like the regular team.

Report a concern   October 29, 2024 — Rated 9 out of 10 by B.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Reliable. A bit pricey, but worth the monthly cleaning.

Report a concern   October 27, 2024 — Rated 10 out of 10 by Judith A Beyer Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

All your people are terrific!!
When they leave, you can be sure your house is clean.
Most of the ladies are quite personable too. Maybe not everyone is as outgoing as some of the others, but they are all very nice. And they all know their business.

Report a concern   October 26, 2024 — Rated 10 out of 10 by Brittany Rodriguez Rivera Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like the ease of scheduling. I am able to call or text to get information on pricing, questions about my bill, time window for services, set up payment, and I'm sure just about any question I may have.
As far as the cleaning service is concerned, the ladies that came to my house did impeccable work. They showed up on time and worked efficiently. I wasn't entirely sure what to expect as this is my first time reaching out to a cleaning company, but they went above and beyond cleaning all areas of my home.
The part I enjoy the most? The weight that has been lifted off my shoulders knowing I can have my house looking in mint condition and that I don't have to try to find the time to clean my home. I am very excited to continue to use the service, Merry Maids went above and beyond my expectations.

Report a concern   October 25, 2024 — Rated 10 out of 10 by L.T. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Care of ceramic animals and other breakables.

Report a concern   October 24, 2024 — Rated 8 out of 10 by R.H. Merry Maids of Indianapolis
What could we do to improve?

MM is professional and good. It's not an issue for me but some people could not use a recommendation for a cleaning service that doesn't come at a set time, just a set day. I don't mind but some of my acquaintances do need specific schedules. The new texting is great though, letting me know when the service has started and ended

Report a concern   October 23, 2024 — Rated 10 out of 10 by S.C. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I like having different people rotating to clean our house. Different people focus on different things.

I did recommend to a neighbor recently!!

Report a concern   October 22, 2024 — Rated 8 out of 10 by V.K. Merry Maids of Indianapolis
What could we do to improve?

$175 is a high rate for a 2 hr service.

Report a concern   October 20, 2024 — Rated 10 out of 10 by Karen Fennerty Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

I appreciate your attention to detail and consistent hard work. You make our lives easier and our home happier.

Report a concern   October 17, 2024 — Rated 10 out of 10 by G.H. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Everyone is thorough and friendly! My cleanings are always done in a timely manner.

Report a concern   October 13, 2024 — Rated 9 out of 10 by John Vongunten Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Do good work and clean.

Report a concern   October 11, 2024 — Rated 10 out of 10 by S.B. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly, accommodating, flexible, and do a great job. Thanks!

Report a concern   September 26, 2024 — Rated 10 out of 10 by S.L. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

They did an excellent job of cleaning, and they were quick too! :)

Report a concern   September 21, 2024 — Rated 10 out of 10 by P.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Vera thorough job every time. Very pleased

Report a concern   September 17, 2024 — Rated 10 out of 10 by K.M. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Friendly workers. Great work. House looks beautiful after each cleaning. Great attention to detail.

Report a concern   September 17, 2024 — Rated 6 out of 10 by E.F. Merry Maids of Indianapolis
How did we disappoint you and what can we do to make things right?

I don't like the inconsistency shown by the maids who "clean" my condo. I had a person who I liked and who did a fine job. She came a few times, then was gone; I haven't seen her since. I understand turnover in businesses, and I also understand that I can't insist on having the same person each time. Last week's cleaning was not a good one. I should have called to let you know, but didn't, so that's on me. But I literally had to call her back to the house as she was heading to her car to leave. I showed her some areas that obviously had been overlooked or cleaned poorly. She spent two more minutes and then left. Because of the inconsistency, I would be reluctant to recommend Merry Maids to my friends and neighbors.

Report a concern   September 16, 2024 — Rated 10 out of 10 by Carol Helmus Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

We had an initial deep house clean last week and Sagui and Wendy did a wonderful job. We look forward to having them back on a regular basis

Report a concern   September 13, 2024 — Rated 10 out of 10 by J.S. Merry Maids of Indianapolis
What do you like about our services and the products used in your home?

Overall this was the smoothest experience I’ve had. From the initial contact through the follow up to check on the work of the two fabulous humans who cleaned our house, I have zero concerns. Thank you so much for all of the help!


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