- Phone: 3174689389
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2154 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The cleaning staff is incredibly friendly. Their cleaning is always top notch. We are incredibly satisfied with our service!
Reliability, ease of scheduling and communication
Everything looks and smells clean!
Thoroughness. Baseboards, floors that require mopping. Edges and dusting of surfaces with several objects like mantels or shelves.
They show up on time and do great work
Reliable and they do a wonderful job
The staff that comes (usually Misty) is always on time, always does a great job, asks is there is anything to focus on, and leaves the house looking just great.
I got an email saying that the cleaners would be here by 9:00. They didn’t show up until 2:30. We waited 5 1/2 hours. That part we hated but the cleaning was great. In the future we need to know when you will be here.
Cleaning professionals are courteous, conscientious and usually do a great job. Most of the time I am not here for the cleaning and they keep the house secure when leaving, but more importantly, they allow me to come home to a clean home! Appreciate them very much.
The house looked amazing
reliable
like the willingness to shift when guests come into town
Misty consistently does a good job
we like the regular team.
Reliable. A bit pricey, but worth the monthly cleaning.
All your people are terrific!!
When they leave, you can be sure your house is clean.
Most of the ladies are quite personable too. Maybe not everyone is as outgoing as some of the others, but they are all very nice. And they all know their business.
I like the ease of scheduling. I am able to call or text to get information on pricing, questions about my bill, time window for services, set up payment, and I'm sure just about any question I may have.
As far as the cleaning service is concerned, the ladies that came to my house did impeccable work. They showed up on time and worked efficiently. I wasn't entirely sure what to expect as this is my first time reaching out to a cleaning company, but they went above and beyond cleaning all areas of my home.
The part I enjoy the most? The weight that has been lifted off my shoulders knowing I can have my house looking in mint condition and that I don't have to try to find the time to clean my home. I am very excited to continue to use the service, Merry Maids went above and beyond my expectations.
Care of ceramic animals and other breakables.
MM is professional and good. It's not an issue for me but some people could not use a recommendation for a cleaning service that doesn't come at a set time, just a set day. I don't mind but some of my acquaintances do need specific schedules. The new texting is great though, letting me know when the service has started and ended
I like having different people rotating to clean our house. Different people focus on different things.
I did recommend to a neighbor recently!!
$175 is a high rate for a 2 hr service.
I appreciate your attention to detail and consistent hard work. You make our lives easier and our home happier.
Everyone is thorough and friendly! My cleanings are always done in a timely manner.
Do good work and clean.
Friendly, accommodating, flexible, and do a great job. Thanks!
They did an excellent job of cleaning, and they were quick too! :)
Vera thorough job every time. Very pleased
Friendly workers. Great work. House looks beautiful after each cleaning. Great attention to detail.
I don't like the inconsistency shown by the maids who "clean" my condo. I had a person who I liked and who did a fine job. She came a few times, then was gone; I haven't seen her since. I understand turnover in businesses, and I also understand that I can't insist on having the same person each time. Last week's cleaning was not a good one. I should have called to let you know, but didn't, so that's on me. But I literally had to call her back to the house as she was heading to her car to leave. I showed her some areas that obviously had been overlooked or cleaned poorly. She spent two more minutes and then left. Because of the inconsistency, I would be reluctant to recommend Merry Maids to my friends and neighbors.
We had an initial deep house clean last week and Sagui and Wendy did a wonderful job. We look forward to having them back on a regular basis
Overall this was the smoothest experience I’ve had. From the initial contact through the follow up to check on the work of the two fabulous humans who cleaned our house, I have zero concerns. Thank you so much for all of the help!
Ceiling cobweb missed in living room. Dusting of wood floor around living room was sketchy price for two for 3 1/2 hour seemed high. Otherwise fine. I look forward to my regular cleaning to see how that works out.