based on 2543 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food is always good….we go at lunch & get one of the lunch specials and it is a good price for what you get….service is always wonderful too!
I ordered a burger for lunch, took one bite and threw the rest away. Fries were soggy and ranch was bad. Disappointing.
The food is excellent. The service is amazing. Most importantly, the staff friendly.
We always have great service when we go there and the food is very good
Atmosphere, excellent food.
The customer service is good and I didn't have a long wait to receive my take out order. Wings were good as usual.
friendly and understanding staff, always willing to make you dining experience better.
My son and I came in for dinner. The pick up/to go line in the bar area was very busy. The restaurant was not. There were two employees at the front cashing out the pick up orders. The employees looked at us and never acknowledged we were there. We waited 15 minutes to get sat. I don’t have a problem waiting. I’m in hospitality for Outback so I understand. But to not once be acknowledged was extremely upsetting. Our server was lovely but the French fries were soggy and the wings were not cooked well either. We packed the food up and took it home to reheat in the air fryer.
Great service, Good food
Server was very pleasant and helpful.
Polite and efficient service
Prompt and courtesy service
Service was great. Haley and Shelly are great.
The service is always excellent in the food is amazing!
Cleanliness
More Friendly
the food was great and the staff was better!
in a day when it's hard to find good people you have... your assistant manager is worth his weight in gold - he was our server and took amazing care of us
The lunch specials at ECW are delicious!
Check orders closely. Once again my order was wrong when I ordered all drums and had more wings. (2 to 1)
The Staff is friendly and attentive. The food is priced fairly and is very tasty. We visit every week!
Wings are very good. Almost always satisfied with the product.
The description in the menu for the buffalo chicken dip did not state that it was made with onions - that should be disclosed. The chicken sandwich was excellent; however about half of the 15 boneless wings were very tough, perhaps overcooked. The chips were fresh and seasoned perfectly and the service was friendly.
Good food and service.
Good food. Friendly and competent wait staff.
Nice people
Onion rings are fresh and big! But they are a little greasy, so maybe try a different frying oil.
Food and service is great!
Great service; food was delicious.
Delish wings at half price!
Terri is fantastic as always. We love East coast and recommend it often!
Great food and cold beer. Service was excellent. Kudos to server Sonia.
She was very attentive and nice.