based on 6929 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Unfortunately, the food at this location has gone downhill. As has been the case the last few times; the wings were lukewarm, not hot. I was tired & just wanted to eat and leave, so I didn't send them back. I also ordered pub bites with beer cheese. The beer cheese was thick & lumpy. It looked more like mac & cheese then beer cheese. This we did send back & the kitchen didn't have anything else, so I got ranch to dip the pub bites. Thankfully the pub bites were good enough to eat without a dip.
The Clemmons location used to be a go to spot for us but something has changed in the last 6 months-1 year. The staff has had a lot of turnover & the food is not as good. I love the flavors at ECW, but maybe it's time to try a different location.
Enjoy the atmosphere and good service. Love the wings.
Insanity
The service is almost always exceptional. The wait staff is friendly and attentive. Food is served hot and as ordered. Several of the servers double check the food at the counter to verify it is as ordered before bringing it to us.
Always a positive food and beverage experience!
Wonderful waitress she met all all needs very kind food was great as always
Experience was great overall. Food and service was great.
Better service. Food was great
Food was delicious and served quickly. Staff was friendly. Looking forward to visiting again soon.
Food was ready when promised
quality of food good service enjoy the rewards
I had an excellent dining experience at East Coast Wings and Grill, and I must commend Amar Reddy for his outstanding customer service. From the moment we walked in, Amar greeted us warmly, made us feel welcome, and ensured we were comfortably seated. His attentiveness throughout the meal was exceptional—checking in just the right amount and offering helpful recommendations. The food itself was fantastic; the wings were perfectly cooked with a great selection of flavorful sauces, and the sides were fresh and delicious. The atmosphere was inviting and family-friendly, making it a great spot for both casual outings and small gatherings. Amar’s professionalism and genuine care for the customers truly made the experience memorable. I will definitely be returning and recommending this location to friends and family!
Wait service was good and so was the food. We come to this location a good bit and there was only 1 time where the service was not what I would consider up to par. Great spot.
We had a really good waitress, but this is the second time I've been where rewards were not applied at check out. I am not sure what's happening at this location but when I immediately receive an email saying, don't forget to use your rewards once I've check out, it's really annoying.
Food and service were excellent.
The friendly service and good wings
Never consistent food. I was there when the order came out and the chips were all stuck together and wet and soggy. U should inspect what expect..
New staff every time we come in.
Every time something with the orders are wrong. This last time we ordered a steak philly but it came out chicken.
Always quick and friendly!
Food was fine. The booths weren't very clean. I had to wipe the table off and the seat. In-between back of booth and seat had stuff in there. Needed to be vacuumed.
Great food!
Staff is great, friendly and attentive. Food and beer was quick and delicious.
Good foods and nice cozy inside restaurant and watch sports on tv
We ordered a delivery order of 2 sets of 25 wings. On the one set, we had picked 3 flavors (10-10-5). On the one set of 10 that was supposed to be Garlic Parmesan, there was no flavor to the wings at all. They were just naked wings.
Additionally, both orders of wings were supposed to come with celery and carrots which we did not receive in the order.
To make it right, do whatever you feel is right to reimburse for the miss, but please make sure to be better for future customers down the road.
Saturday evening around 630. Had the pleasure of Stephanie as our server. She kept the glasses the chips coming. Wings were hot fresh and properly prepared
Quick service, good food, lots of good choices on menu, rewards program, convenient location
3 piece grilled chicken platter - juicy, flavor- filled; service great
The food is very good but everything is al la cart and expensive
Customers service & Food
Great customer service. Good food at reasonable prices.