based on 1981 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Was quoted 5 min wait time ended up waiting 30 mins. Got sat and waitress walked past us many times sat there for 15 mins before she came over. She brought us our drinks & food. That’s about it. My daughter spilt her drink. I told her. She said oh ok that’s fine. I’m thinking she’s going to bring napkins and my daughter a new water. Wrong.She came back over without a new drink. I had to ask for a new drink. She brings it then runs off. I then waited 10 more mins to get a new straw. She came to our table maybe 4 times. Took her longer to come over and get us drinks and take our order than it did for the kitchen to prepare our food!
Thank you for bringing this to our attention. I want to personally apologize for the poor service you experienced during your recent We visit. This is not the level of service we strive to provide. Your feedback is invaluable in helping us improve. We would love the chance to make this right and restore your confidence in us.
Jeffrey Hooker
General Manager
East Coast Wings+ Grill
The wings were great and the beer was cold.
Overpriced relative to similar establishments in area.
I do mostly order online and take home. It’s super convenient to the hospital, easy to order online, and very fast and courteous serve every time.
Very courteous and friendly employees. Great atmosphere. Delicious food.
I love East Coast Wings. The food and service are always great, plus as an added bonus, it's one of the few places our little one will eat.
Parking is horrible
Always enjoy going to East Coast get good service hot food good cold beer.
Menu is getting a little boring even when you change or add to it seems to be predictable for East Coast wing.
I’ve had a one patty burger at a place that was cooked to order had a special sauce of theirs, but also had goat cheese and an onion fig jam. It was delicious. Maybe you could research a burger of such thank you for the opportunity to give you feedback.
Good food. Fast service. Nice employees
1) Add a couple of tea bags to darken the color of tea. 2) manager spoke to the regular patrons and passed out gift cards? Never bothered to say hello or any gesture towards my table. we may have become regular patrons. We were not given the chance.
On pickup orders having someone always out front, been there many times and no one is out front to get your order!
Good quality food with good pricing
Food & service have always been great!
No beer. Slow service. Food not as good as normal
Great Customer service, order always ready to go and on time, employees greet and thanked me
Good and service is good
The food is always good and they never leave out the condiments I ask for
Our to go order was as good as eating in. We did miss the atmosphere of inside but couldn’t come in.
The service is great, and the people are kind. Most waitresses remember my husband and I’s order.
Good people good food good service
Great place to eat
Great service from First name removed and good food
Wings cooked right almost every time. Great side salad.
Love your ranch dressing!
This location has good customer service.
ECW on N. Main Street in High Point is a good place to eat! Always good food and friendly service! Manager DeLyn and staff always do a great job!
Love
DRY the lettuce used for the salads. There is nothing worse than wet lettuce in a salad.
The prompt service.
the food was correct and tasty
The wings are overcooked and the sauce has no depth in flavor.
Yeah, atmosphere was pleasant and fun the waitress was awesome. The facility is clean. Just a great place to have a date night.