based on 10598 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My order was take-out, but my experience was excellent.
My waitress is awesome !
None at this time
Love the wings
Had a to-go order. Hostess opened each container and checked the contents and asked if i was happy with the contents.
The new staff was extremely attentive to our needs and the food was finally fantastic!!
The food was delicious! We got take out in the current environment. Nothing to report on the dining experience.
The service staff
Wrap was not right - literally only had rice inside. And tai chilli wing sauce was off. Greasy.
Very friendly
Food is always good !
Ordered online. Order was right. It was ready when I arrived. I really enjoyed it. I pray for all of you and especially for your staff that has been laid off temporarily.
God bless.
The staff was so accommodating and friendly during all this craziness happening. Thank you for great service and delicious food.
Online ordering , fast service and food quantity
Everyone is always friendly and helpful.
Service is fast. The is very clean. There is plenty of seating. Calling in an order is a breeze.
Service has slipped lately. Last time waitress came 2 the whole time there no drink refills. We used to average 2 times a week there a year ago to now 1 time in last month. Also when u order wings hot seems like they just throw some gritty substance on them
Great service
Your food is awesome but a few things need to be tweaked to bring my rate my experience a 10. The carpet in the entrance way was worn and dirt and had a slight odor. The music was way too loud and annoying. Not everyone can be please by the choice of music but it is not conducive to having a pleasant leisurely dining experience. The floor under my table was dirty as well as the window ledge. The flatware did not look clean at all.
The service was great. The server Lana, was polite and did everything to accommodate me, but overall I was disappointed on the lack of cleanliness. .
Great service
Good food and friendly staff !!
Everyone is very courteous and if there is an issue they do there best to resolve it
Service was good. Waiter was friendly to my son and allowed options to choose what he actually wanted to order. This visit I didn't have to flag anyone down to refill my drink.
Great Staff Good food
Terrible, undercooked wings and got food poisoning
Cold inside no heat felt like ,order didn't come the way i ordered it. Requested boneless wings instead they were hard.
I love the several wing flavors and the sweet potato fries are the best!
The food, service and ambiance at East Coast are always great! I enjoy the homely feeling.
Great customer service
A bigger ranch for the wings the little one is not enough for 10 wings at all