based on 1539 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food was great. No one at hostess station counter to greet me and then waited several minutes for someone to arrive to take my to go order. There were only two tables with customers at them. Then when the person finally did take my order and I paid with cash, he asked me if I wanted my change.
I really don’t think he deserved a tip. Just saying. Also one of the windows was boarded up. Not a good look.
Food is always great but you could lay off the salt on the chips. The ones I got were so salty could not eat them
We got the appetizer, bottomless chips. The first batch we got was fine, but the second ones were burnt, when we asked to have another batch that were not so done they brought us a batch that I think they just dipped in the oil and brought them back out, they were barely cooked,and very greasy, no crisp whatsoever. A few the chicken wings.(fats) were kind of grizzly wasn't able to eat them.
Good and service are great-eat here whenever I can.
Very slow service. Servers don't seem happy. The hostest did not great and gave us a dirty look when we said we had 6 in our party then went back to looking at her phone. This is not a one time event. Every time we go its bad service. We can go to the location in Salisbury and its packed and even single person working is happy, the manager is walking around helping and we can get in and out of that one faster than we can the Albemarle location when employees are just standing around.
Loved our sever ! Great nite
Find a way to set up a separate takeout counter that doesn’t interfere with people coming to dine in. It’s a bit crazy.
Great customer service and my food was hot and good.
Things were fine bu
We are greeted by an entirely new crew every time we visit. Probably a sign of the times, some continuity would be nice.
Always great food
Decrease the cost of the beer offered.
Faster service
The food and prices are always so reasonable.
The food is always good
It was a great time with great friends and great service!!
Improve wait times and please adjust estimated times for to go orders. Ex. Order says it will be ready in 20 mins but once we arrive it can take an additional 30 mins. This has happened multiple times. Food is normally good, but one time the chicken was very dry and tough (on a salad).
STAFF IS FRIENDLY AND THE FOOD IS GOOD.
I do not know.
Always good food. Our server was particularly mindful of us this time.
Consistently good food, lots of flavors, beer choices
Great meal and outstanding service. Met the new manager Amad, seems like a great guy...
The service and food are great.
Improve on the service
Food was excellent.
ECW King is the best of the company! They have great food choices, delicious foods and great staff!
Very good service from the bar tinder
The service and food is always great.
Great food and service.
Love the wings and chips!!