based on 1989 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Wings were great! The only thing I wondered about was there wasn’t any Texas toast in my order when I got home. Do you still include this with all wing orders?
Top notch! Great wings! Waaay better than other wing joints!
I ordered a flatbread pizza and 10 wings. We had to ask for the celery that was supposed to have come with it. When we got it home, there were only 8 wings in the order. When I tried to call you to let you know of the mistake, no one answered the phone.
I have recommended East Coast to friends. We have always felt our coming back often appreciated but the staff. I enjoy a good chicken wing and your selection of sauces, my current favorite the black and blue sauce. Blue cheese dressing excellent. Looking forward to again sitting at the bar and having conversations with other patrons and staff. The current situation will be over soon. Cheers
The Food was so fresh and tasty
I love the wings. I cant wait until I can eat them there again
Our order was accidently switched with another order. It was handled very professionally and made us proud to be customers at ECW.
Wings are good.
Even during the Coronavirus Virus, ECW representatives continue to be friendly, courteous, and have orders ready on time and very organized.
love the food - thank you for being available to us in these uncertain times.
The great food, the amazing service, the hard-working staff that treats me (and other customers) right (and respectfully), they're serving good food at good prices and everything in between. In other words, they treat you like family. That's why I love East Coast Wings + Grill.
I initially attempted to place an order online from the East Coast website and it was not allowing my to checkout. I then called to place my order. I explained to the young lady that answered the phone that I attempted several times to place my order online and she was extremely rude. Despite being charged, I only received one ranch sauce with a 25 wing order and I ordered two additional ranch sauces. I understand that she is considered an essential worker and I appreciate her work, but in these times everyone should be and could be much nicer.
Food
Food and service was great
We have frequented the restaurant many times before the "lock in", and want to help keep it open and available tot us when this is over!
My husband was pleased about the growler option!
I think your chips are the very best and we both love the food!
The staff is friendly and the food is always great.
Even though we can't dine in now; we order food to go and the food is still great. The cashier is very friendly and we get what we ordered still hot and delicious.
Thank you all for staying open!!!
The food, the staff and the overall experience of enjoyable meal...
The lunchtime servers are always the best!!!
Convenient take out
Food has great flavor and orders are correct
My daughter-in-law ordered 5 meals last night. Only 1was edible. She called and you made the meal again. When they got home it was so bad it went in the trash.
Previously we have ordered during this virus ordeal and the food was great. No sure what happened but we won't be ordering again.
We have been customers since the very first time you opened, and supported you on the re-opening. Hopefully we can all make it through this ordeal.
Very prompt with order
Food was ready on time and hot!
I wasn't dining in. I was taking out.
Everything at the kville East Coast Wings dining or carry out is great!
Fast and friendly service.
I would like to see employees who have contact with curbside pickup up wearing gloves and masks
In these crazy COVID times, my food was ready fast and staff were pleasant.
Curbside pickup went very well. Food was great as always.
My chicken wings barely had mild
Sauce on it.
I was disappointed