based on 10599 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We got take out service and the food was great!!!
Slow service. Had to ask for celery, napkins and ketchup more than once.
Great, easy and delicious.
Wait time
Service is good and food is delicious!
Great waitress, and good food and service all around!
I was attempting to use a coupon on my rewards account but the hostess was not interested at all in helping me or answering any questions...and she told me that she is not sure but it didnt matter cause I could only use on on my order anyway.
She was not very friendly or helpful and if the order was not for my kids and it was not late already I would have left the order at the store and not paid for it.
Always good wings...my favorite place to eat. Thank you for good service amigos.
Food was prepared as requested and other items (Lava Ranch Dressing) were included in take out order.
More people working in bar area. Over all it was good.
N/a
Always have a positive experience. We love sitting at the tables in the bar area!
The food is great and Candice and Charlie are great too!!
The staff was very helpful and careful to make our dining great with all that is going on.
Rachel was great. Took excellent care of us. We will be back!
I don't like when I m not told of extra charges(ranch dressing) told one price over the phone and get an increased price when I arrive to pickup order. đ
The manager is awesome!
Called in an order after we got back home 20 minutes away the garden salad, celery with ranch, and order of Mac and cheese was not it the bags. Call back and the lady that answered said âwell what you want me to do about itâ. She had no concern what so ever. Very aggravating to not have the entire order. Very disappointing
It seems as if the recipe to the chicken wings has been changed. I didnât think they tasted as good as previous visits.
Your online order system needs improving company wide. When you order extra toast it only allows you to order one piece. If you order extras why is there not a way to order multiples. The only place you have a quantity box is at the end where if you put a number doubles or triples the whole order. The other issue your store was out of celery. I order extra celery and extra carrots. I only got two bags of carrots. I should have either been given four bags of carrots or two of carrots and a refund on the celery. I asked someone there why the did not go next door to Lowe's Food and buy a box of celery they said it was cost prohibited.
We had a great experience! Under new guidelines, the staff did a wonderful job adapting. The service was top notch and the food was great as always!
The food was good...lemon pepper wings were a little salty.
Food good as always.
Nothing really. We never got blue cheese and celery after asking several times.
Itâs really not a big deal.
It was great to be out. I love ECW.
Love the service and food we are regulars and will continue to be
Great job
The food is always good! I am very disappointed that my reward points had disappeared when I placed an order.
Great service! Love East Coast Wings!
Food is always good.. just sometimes the device struggles. There were only about 4 tables sat and seemed like a lot of standing around. Had to call waitress over 3 times to order another beer .
Betters seats, them chairs at the high top tables are uncomfortable,
We did not dine in this time.