based on 7813 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good food and customer service was great
Service and food both excellent
I ordered from East Coast Wings and had the pleasure of connecting with Ashley to make adjustments to my order. He quickly made the adjustments and ensured that my pre-paid order was ready in a timely fashion. And the food was outstanding!
Easy ordering, great food, fast service.
Order was prepared great- order was ready when it said it would be.
The food, cold beer and smiling faces.
Did not appreciate waitress not bringing our coin change back and assuming it was ok.
Server was friendly! Food was great!
Taste was just ok. It’s been a while since I was last there and the service is not good
A proper pour at the bar would be great. The food was great - ordered wings and really enjoyed them - very flavorful and cooked well - however, we ordered drinks and there was a lot of foam served with our draft beers. I feel like we missed an entire pint by the time we left. We both had the same issue. A little disappointed and lacking at the bar, but food was great and service was friendly.
Got seated ordered a margarita waited over 10mins to get it then ordered a beer that took almost 10 mins to get that then my wings came out they was cold like felt like they came out the fridge and had wrong sauce on them had to wait to get new wings while my party had there food and was hot got my food yes it was hot but over cooked and the server was not that great had to flag her down every time we needed something she was to worried about talking to coworkers! Was a bad experience
I always sit at the bar whenever i'm dining.In or takng out. The bar staff, particularly Tabitha, always provide outstanding service.
No notes! Delicious like always.
Great staff and customers - lots of regular guests. Well prepared pub food in a friendly. welcoming atmosphere. Like Cheers! And if you remember Cheers, this is your place.
Great staff and delicious food
Hair in food
Great service and great food.
Good service. Good deals.
Always have the best service when we visit the Country Club location.
I got wings and I like that they can be ordered extra crispy. Eating wings is more about the sauce than the chicken itself for me and East Coast delivers with their variety of sauces and customized heat.
Cherish is always so kind and polite, she makes sure my food is to perfection, the facility is always nice and clean.
That place has changed hands so many times that the service is dead. The wings are good but the service is really bad and it was one of our favorite places to go. Thank you
The food was out fast, hot and cooked just as order. Employee knowledge of flavors and willingness to explain and answer all my questions.
App is hard to use
Quick service while picking up.
Improvements are needed with the app for online ordering m. It has been inconsistent while trying to pay online. I have needed to delete the app then reload it and it works fine a couple of times.
Food quality, daily specials and amazing staff.
The restaurant is not very clean. The floors are sticky, the fryer is way past due to change the oil (I sat for 20 mins waiting on my take out and the fryer smell was very potent), the restroom didn't look like it was tended to in a while (just little things to make the experience better for the customers). The food taste "okay", but I'm not blown away with any flavor or calling any of my friends to be like "you gotta try this place". This place feels more like a place that I will go to if someone else likes it and asks me to join them.
Hostess was scrolling on her phone with her back to the entrance. We stood there for at least a few minutes before I think we startled her. Our server was ok. Not very friendly but not unfriendly. Nothing remarkable about the food or experience to be honest. The French fries are not as good as they used to be.
My past 2 to go orders were made incorrectly.
The app is confusing and frustrating. In some places I can see descriptions of the sauces, but other times I can’t. Picking a heat level is pointless because it’s never done correctly. The other night my husband ordered mild spicy apple bbq, and I ordered medium spicy honey garlic. His was medium and mine had no heat. It seems like every time we order the spice is wrong.
Your blue cheese and ranch are really good, so points for that.
Donovan was very customer service oriented and helpful in placing my order.