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based on 860 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very thorough. Explained everything in detail. I really feel like I know everything going on with my new home so I can make better decisions on what I want/need to address first. Very reassuring for a first time home buyer! Also very friendly to work with and prompt.
Efficient service and sound, accurate advice and inspection
dan was great...thorough, friendly and in-depth. can't thank him enough for the great inspection!
The inspector was very knowledgeable. He explained all aspects of the inspection thoroughly and was very personable and easy to talk to.
JD was punctual, friendly and knowledgeable. A great overall experience. He uncovered several fixes we would have missed and showed me how to use certain items in my house such as the main water shut off, my gas fireplace and how the GIF outlet working along with the cut off relays.
Highland Home Inspection surpasses all of my expectations. They are very thorough, and explained everything very well. Highland has made my home purchasing experience even better.
Very thorough and professional.
Great explanation of the inspection.
Services are very thorough. Contractor walked though the house explaining every detail of what was correct, what had safety concerns and what needed to be corrected immediately. Contractor answered all questions to the best of their knowledge, providing a very positive experience.
Jaime took the time to explain and go over things with us very thoroughly.
This was our first home inspection so we don't have anything to base it against, but we really enjoyed our experience. JD was very enthusiastic from beginning to end. He was already there when we arrived and had inspected the roof and started the outside. He explained everything he had done in detail with pictures up to that point, and then brought us along for the rest of the inspection. We greatly appreciated his level of detail in explaining not just the things that he found that needed correction, but also the routine maintenance that we should look out for. Thank you very much for the wonderful experience.
Thorough, professional, and highly informative — even educational!
Kevin was very professional, answered all questions as first time home buyers and took the time to explain everything to us. He did an excellent job!
I highly recommend Highland Home Inspections, Inc. They are very professional and knowledgeable. The customer service is great. Our inspector (Kevin) was detailed, helpful and gave good explanations as we walked through the house.
Good friendly service.
Our inspector was extremely thorough and very knowledgeable. He took the time to answer all of our questions and walked us through the entire process. I was extremely impressed by his report. He captured all of the nuances related to our potential home purchase. I would highly recommend this company!
There were multiple issues that the inspector did not find, including electrical outlets that do not work, a leaking kitchen faucet, an improperly connected dryer, a wash machine that was essentially unusable due to mold/mildew. The list goes on.
Professionalism. Depth of knowledge.
We absolutely loved using Highland Home Inspections Inc. Dan took his time, was extremely thorough and very knowledgeable. Every step of the way Dan ensured that all question were asked and answered and explained all information in user friendly terms. We received an extremely thorough report within 24 hours, that was extremely insightful and very easy to navigate. We will definitely be recommending Highland Home Inspections to all of our friends and family!
Professionalism and accuracy
Inspector was excellent- spent time explaining everything to us.
Excellent customer service. Dan was very friendly and knowledgable. Reports were professional, thorough, and very timely.
Kevin was very thorough and explained all aspects of the home inspection clearly and carefully.
Very helpful and informative. Kevin explained everything very thoroughly and provided helpful tip regarding future care and maintenance.
The service was well conducted and very professional. The inspector was knowledgeable and demonstrated an expertise for examining old homes. The report was thorough, well-written and provided clear guidance on next steps.
Inspector was very thorough and knowledgeable. We also liked the fact that we could book a time online. Very convenient.
Our inspector Dan was not only friendly, but more importantly he was extremely thorough. The final report included color photos as documentation and recommendations for each issue found. I plan to use Highland again and really appreciate the work he did!
Dan Floyd was diligent and professional throughout the inspection. He was thorough and methodical and no point did I feel he had any motive other than performing a comprehensive inspection. I would have scored a 10 but you can't devalue the score like that. What if the next guy or gal is better? I'm not saying they would be, but I don't hand out 10's.
Kevin did a very thorough inspection and was so polite and courteous in explaining everything to me.
Absolutely would recommend kevin.
The inspector was very nice and thorough in explaining the condition and features of the house.