- Phone: 301-854-3634
- Visit Website
based on 1827 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
How thorough they were and great customer service!
I like that you were quick to schedule a home inspection, and added the mold test the same day. Thank you!
Rick kept me informed throughout the process. He arrived promptly, did his work quickly and professionally, and I had the final report in my hands merely hours after he left my home. Highly recommend Rick and his inspection services.
Barry was very thorough both in the inspection and the report. He listened to my concerns and questions prior to performing the inspection and made sure to address them specifically after going through the house.
Inspector was very thorough. I arrived as he was leaving and he took a few minutes to walk me through his major findings. The report was comprehensive but very clear.
JD with Highland Home Inspection did a thorough job with my new house home inspection! He was incredibly professional and walked me through all the good things about my house and the reasons why things should be upgraded or replaced. His knowledge gave me a better understanding of the home I was purchasing! I highly recommend JD and Highland Home Inspection!
JD was thorough and happy to answer all my questions as we went through my new house!
Very thorough, knowledgeable, informative and professional. Highly recommended.
Jamie was very thorough and explained everything very clearly.
Buying a home sight unseen can be stressful- it is a true relief to know that I can rely upon HHI to provide a clear, accurate, and detailed inspection report. Every single employee who I have interacted with has been helpful, professional, and polite.
All of the Highland home inspection employees were amazing, from our scheduler Debbie to our inspector, Dan Floyd, even the owner Rick called me to explain the mold testing results!
Dan Floyd did an unbelievable job with his inspection and report, especially during this difficult time. He thoroughly inspected every nook and cranny of this 6k square foot house and ferreted out every concern, and he called me the next day to discuss the report and what he felt were the major issues needing attention right away. We were not present at the inspection, both because we live out of town, and due to the concern of covid19 spread, but with his in depth report and discussion, it felt as if I had been there all along! Also, I have no fears that anything was missed in this inspection, something very important when purchasing such a large home from long distance.
Debbie got everything scheduled for us quickly, and all of the test results were back to us within a day or two, which helped keep us inside our inspection contingency timeline.
Rick called and explained the elevated mold test results and steps to take to start the remediation process.
If we ever buy another house, we will absolutely use highland home inspection!
Andy was incredibly thorough and explained everything to me along the way. As a first time homebuyer his knowledge and demeanor put me at ease and helped me know exactly what to be concerned about in the process.
Mike Burns was very thorough throughout the entire inspection. He made us feel very comfortable with everything in the house and explained how all systems in the house worked. He answered all questions we had. As first time home buyers, we highly recommend his services.
JD is our inspector. He is comprehensively thorough in his work. Each issue was explained to us in detail and then written up in an organized fashion. We highly recommend using Highland Home Inspection.
Thorough and easy to understand.
Our inspector was highly professional, communicated clearly, and was very personable and friendly. He was also extremely thorough, pointing out potential problems and recommending improvements to our new home.
Level of detail gives great comfort that the home inspected by Highland meets expectations. No stone left unturned, and the feedback on improvements is appreciated.
Knowledgeable and courteous. Worked well with the builder's superintendent. Appreciated the quick turn on the report. Only negatives: 1) arrived about ten minutes late and 2) $395 is pricey new construction for no more than 1.5 hour on site that resulted in only four recommendations.
Very efficient, thorough and professional
I have had 3 inspections done by Highland and would highly recommend them to everyone!
Matt was extremely professional, thorough, and helpful throughout the entire septic inspection.
Very nice inspection
Great reports with clear action items provided. JD Pyle continues to be a smiling, interactive and thorough inspector. I am a Realtor and I've trusted him for my own home purchase.
I very much appreciated the thoroughness of the home inspector as well as the report. The report was accompanied with pictures which made remembering pertinent issues easy to find as well as to what may be the problem. The home inspector that we had was very knowledgeable especially with the age of the home and the new building codes that must be complied with. He also made recommendations that were helpful as well as money saving!
JD was great. Very thorough and helpful, thanks!
Thorough and pleasant inspector. Dan is awesome!
He explained in detail and was thorough in his job.He was concerned of our safety .Gave us good suggestions.
The inspector was incredibly thorough, communicated all the problems to us accurately and comfortably. Saved us from a big mistake
Everything was easy and done professionally. Jon was knowledgeable and informative, and answered all of our questions in a helpful way.
The inspector took time to explain everything to me.
Good communications and thorough work.