- Phone: 509-590-0022
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Client Testimonials
It really "works" cleanest my old carpet has been since it was new.
The "kids" that did the job were so friendly and acted like they really cared about their cleaning the carpet like I wanted.
They seemed like some of my own family.
So, we all have a happier Thanksgiving, and wish you all the same
and The Lord Bless you. Thanks very much
The guy was awesome. He did a great job. Worked very efficient
Your people are professional and the work they do is stellar. That k you.
We like the process and it works
I've been using xerorez for years and am always very satisfied with how my carpets turn out. Your customer service during scheduling and with the technician is top notch. I was pleased to be able to get my carpets done before the holiday and Caleb did a great job and was very friendly!
The technician was professional did a great job
the young man are cleaned my carpets was the very nicest ever he was so ready to help me in any way .i am sorry not to remember his name but he is an excellent worker and you should be happy to have him and give him a raise for Christmas(he needs a new phone) he is a hard worker and my carpets look like new he did such a good job.Mrs Last name removed
Liked the constant communication before the service. Also liked the technician who was very professional and friendly and worked very hard to make our carpet look new again which didn't seem possible. Your technology was able to get the stains off of our carpet and our carpet dried very quickly.
Where can one start? From the time Hayden came to our home and introduced himself and what Company he represented to the time he left was very OUTSTANDING. You have one very good employee working for and representing your Company.
Hayden explained everything he was going to do before he started, he took his Black light walked around our room and explained in detain what he was looking for and how to tell the difference from one soiled area to another. When he started he explained why he was doing what he was about to do and every step he explained,
Mostly because either my wife or myself KEPT ASKING HIM QUESTIONS. If we'd just shut up and watched he'd gotten finished a little bit earlier. He knows your technique in how to explain and how to do what he's supposed to do.... I asked him about how much OJT he had and he'd mentioned 3 - 4 weeks working with someone else before he was on his own.... Keep in mind who ever trained Hayden did a great job and he/she needs to be told how good of a job they did training Hayden.
Over all we were very impressed with the work Hayden did from start to finish, One more thing, I'd mentioned to him that he didn't need to wear his shoe covering and he mentioned it's protocol, the Company wants him to wear the cover. He took them off everytime he went out side and put them on every time he came back in.
Thank you very much for a great job and also sending us a very confident employee to do your carpet cleaning.
Very detailed and knowledgeable
Good job
Friendly service, GREAT carpet cleaning, quick drying
Quick, convenient and easy to book.
Your representative was on time, was very easy to have around, and did a magnificent job on a very old carpet, I give him an A+. We thought the charge was very reasonable.
betty mCrAE
It seems to stay cleaner longer then other companies.
It's clean... looks good, good technician.... quick service.. didn't try to upsell anything
quick efficient services -- friendly and professional employees
Everything. Your dispatch communication is very fine. Im certain we will use your services again. Keep up the good work. Name removed
The service tech.
To begin, the results were outstanding! The high travel areas were thoroughly cleaned, and looked as good as the areas of lesser travel. Travis arrived to do the work at the time he was supposed to arrive. Travis is a very personable young man who interacts very well with customers. I was pleased that he was the associate that came into my home.
The next time my carpets require cleaning, I will certainly chose Zerorez!
on time, delivered what was advertised
Our white carpets look like new!
I really appreciated how the technician was so careful and really took his time and did such a great job. My carpets look amazing!
Procedures seems to remove spots/stains better, and the drying time is much quicker.
It did an amazing job of taking out the stains on the white carpet and your representative was absolutely wonderful and helpful and we will use him again
I like that the product is natural. The person who came it was professional and courtesy.
Great service! Always professional and the results are excellent. We will continue to be long time customers. Anthony gave us a great job just as all past Zerorez employees have. Thanks.
James did our carpets and he was very professional, courteous and thorough. He did a great job.
Customer service was the best.when i do this ago i will be asking for James. The carpets look great.The effort given by James is very rare to see in customer service thses days
Wow! You guys have an amazing product and a wonderful team. From the people I talked to over the phone to the guys that came out to clean...an all around professional and friendly group. This was the 1st time we had our carpets professionally cleaned and we're so glad we chose your company. We have 3 bigger dogs and that dog smell that seemed to be embedded in the carpet, even with frequent cleanings with a home carpet cleaner, it's gone and our home smells clean again & the carpet looks like new! Thank you Zerorez!