- Phone: 509-590-0022
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Client Testimonials
They arrive when promised. Personable and knowledgeable technicians. My experience with Zerorez does not disappoint.
Thank you so much Liz, we appreciate the kind words and your loyalty.
Quick and efficient work done. No harmful chemicals used.
Thank you very much TJ, we appreciate your comments.
The technician, Mike was exceptionally nice and efficient.
Everyone was professional and polite. Jose was friendly, helpful, wiling to do what it took to get the job done and make me happy. He explained things every step of the way and was extremely polite and respectful.
We love hearing that Lynn, thank you. We couldn't agree more about Jose, he is the best in the business.
The two fellows were extremely nice, polite, quick, and efficient. They did a very nice job. I also appreciate the pre-job phone calls and email. A great experience and a great price. Thank you.
Wow, what a great review, thank you Trish. We appreciate the feedback. I will share the kudos with the team.
On time, good customer service and a great clean
Thank you very much Brandi.
Was very impressed with the appointment this time around, was handled professionally and was more informative about the products used.
Thank you for the awesome rating Cody. We appreciate your patience and understanding.
Fabulous SERVICE, quality of product and results! Our carpet looks like NEW!
So happy to hear that you are so pleased with our services Lisa, thank you.
Excellent job! Quick, friendly rep, efficient, professional, thorough. Thank you.
Thanks for the 10 Joni, we love it.
Seems to get cleaner than other companies. Very timely, good communication.
Products for removing stains works great.
Friendly professional service.
I appreciate the fact that Michael arrived on time. He did an excellent job. The only complaint was that he did not have a copy of the bill for me. He tried to e-mail me but I never got it. I am still waiting. My e-mail address is: Email address removed
Quality of work, & friendly worker.
Carpets look great! Good service. Kept us updated as to arrival time.
Very easy to work with and team was very nice
wow our tile was like new
the first time we used your upholstery cleaning and would recommend it
We love hearing that Nancy, thank you for the kudos and the recommendation.
Awesome employees and my couch looks phenominal
Thank you very much Danin, we appreciate the kudos.
Stan was a delight!!! Wonderful service!!!!
Good to know Danette, thank you for the kudos.
We are always please with your service and your staff. Edward does such a great job and always goes above and beyond for us. His cheerful nature along with his dedication to his job always makes it a pleasure to have in our shop.
Your representative was friendly and did not screw around.
Good to know Todd, thank you for the feedback.
The two young men were so pleasant and did a great job! Thank you!
Happy to hear that Tanya, thank you very much.
Ease in making appointments. Staff are on time, efficient, careful, and do a great job. Price is reasonable.
Thank you for the kind words Cheryl, we appreciate your feedback.
Beautiful job. Technician Nick was very professional and a real people person. Have heard a lot of raves over the years and now know why. Thanks ZeroRez. Last point. A great value.
Thank you for the feedback Lois. I will share the kudos with Nick
My carpets look new again. I’m very pleased, my brother and son track in a lot of dirt and grease and after the cleaning it is all gone.
We love hearing that Valerie, thank you.
I was very pleased with the work that Patrick did on our carpets and furniture yesterday. It was a big job and he did a great one. I noticed this time there was a blue tarp placed in front of the open door. One of those things that I said, why didn't I think of that? haha. But it was nice that all the warm air in my home was not going outside. I was glad to see Patrick wearing shoe covers. Other companies wear shoes on the clean carpet. I think that is a great policy to have shoe covers.
My only complaint would be that the carpets were quite wet when he left. More so than usual. There were still areas that were damp at 10:00 last night. We had all baseboard heaters on, pellet stove on downstairs and 3 oscillating fans.
But all in all, I will still use Zerorez and ask for Patrick every time
Thank you
First name removed
Thank you for the valuable feedback Patti. So sorry to hear that the carpets were a bit over saturated though. I will have Patrick check to ensure his equipment is functioning at full capacity. We appreciate your loyalty.
I like how fast and efficient the technicians are as well as their personability. They're always Pleasant to work with. Are carpets dry quickly and look very nice when they're done.
Thank you for letting us know Shirley. I will share your comments with the team.
The service is always great. The product is exceptional, the carpets always look so clean after cleaning. We had the protective coating put down this time, so will be waiting to see how it does.
Thank you Dale and Carolyn, we appreciate your loyalty.
First I got the appointment and time that I requested when I called for an appointment to have
my carpets cleaned. The young man, James Brown, called before coming and was on time,
was very helpful when explaining my options. When I told him what I wanted he got right to
work and did a fantastic job in a short time, asked me to look at the job before putting on the
protection, then went about it and got it done. And my carpets look 100% cleaner and better
than new. I am very pleased with Zerorez. The job was professionally and well done
and I will .recommend Zerorez to anyone. The price was right too, for that I am greatful.
Bea Last name removed, Spokane, WA
Thank you for the wonderful review Beverly. We appreciate the kind words and recommendation. I will share your comments with James.
Nice job.