- Phone: 509-590-0022
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Client Testimonials
Prompt, fast, and the nicest employees! Very professional and friendly. Great job!
That is great to hear Debbie, thank you.
My carpets look so good after treatments. Staff has always is polite and professional.
We love to hear that Brandi, thank you.
You how up when you say you will.
Thank you very much Kris.
Good customer service and great cleaning results.
Thank you for the awesome rating Jay, we appreciate it.
We like the prompt attention to time of arrival and working with us on what furniture to move or not. Kevin was very cheerful. Took a while to get him in the gate, but we/he figured it out.
Thank you for the valuable feedback we appreciate that and will share your comments with the techs.
The young men, Michael and Caleb were hard working and very versed in what they did. Carpets look great. Thank you
That is wonderful to hear Jeanne, thank you.
Good service, good workers
Thank you very much Gloria.
Easy to get scheduled, reasonably priced, reliable. But most of all I like your techs. I’ve had four different ones over the years and i’m never disappointed. Duncan was great yesterday in handling my unique carpet issues. Highly, highly recommend!
That is great to hear Liz, thank you so much. We appreciate your loyalty.
Had two rooms done last week by Michael Coleman and his coworker. They did such a good job, including getting several stains totally out, I decided to have two more rooms done. Asked for Michael and his coworker again because of their professional, genuinely friendly, and accommodating manner. They did the second job this past Monday with the same high quality result. Happy I contacted Zerorez.
Professional service and carpets look great! Super nice guys. Easy to schedule online. Appreciated email confirmation, reminders and call on the day of.
My older carpet came out better than I expected. A red stain of I don’t know what came out too. I was very pleased with your service.
It really brought the nap up on my carpet again. I like it a lot.
That's fabulous Myrna, we are so glad you like it. Thank you.
very courteous and professional.
Wonderful job on my carpets that haven't been done in 12 years. They look new again with the exception of one stain. Can't complain about that. I never would have thought the carpet would ever come out so clean. I will be a once a year repeat customer from now one.
Wow, thank you very much Sue, we appreciate the feedback. Sorry about the one stair but we do have our 30 day, "Gotta Love It Guarantee®" so we will gladly come back out and clean it again for you. We want you to be completely satisfied with our services. Give us a call @ 509-922-5326 if you want us to come back.
I had two techs show up together. The cleaning was really fast. They asked if I had special concerns or areas needing special attention. When finished, they asked me if it looked acceptable. And, they were done in literally about 10 minutes! Very polite, very efficient.
Very professional and great results! Fair price and the technician Jordan was so polite.
That is great to hear Ken, we will share your comments with Jordan too.
Very Happy with the results. Your employee was going to e-mail us our receipt, but have not seen anything yet. Please e-mail us our receipt !
Thank You
Thank you Randy, I will resend it but check your junk email as sometimes it gets routed there by mistake.
No comment
Thank you for that super rating Dave.
I have been very pleased with the professionalism of the Zerorez technicians each time I have used this service and will continue to do so in the future
First name removed
How nice of you to say Leslie, thank you so much.
The gentleman that did the work was very professional. He was here when he said he would be here. He was fast and yet did not rush the job. We would have him back next time.
That's wonderful to hear Cathy, thank you for those kind words.
The service was done very quickly by a technician who was efficient and friendly.....he even took a few moments to pet and reassure our suspicious dog :) Regarding the service, I really didn't think if would be possible for our 7 year-old carpets to look so good. Really happy with the outcome!
That is awesome Allison, we love hearing that. I will pass along your kudos to Shane. Thank you
brett did an outstanding job of cleaning my carpets...he was informative, attentive to my needs, and very personable.
We love hearing that Diane, thank you. I will share your ocmments with Brett too.
Great Results!
That's outstanding Kristin, thank you very much.
Nick was friendly, knew what he was doing, explained the procedure, took care of our property, & gave us a 90% discount (just kidding :)
Our carpets look & feel great!
Thank you for the valuable feedback Ron, I will be sure to let Nick know that he can work for 10% of all of his jobs. (ha ha) Seriously, I will let him know how pleased you are with his work.
Jose did a great job of getting out a few essential oil stains I had on the carpet and all of my carpets looked beautiful when he was done. He was so nice and careful to make sure everything was protected including wearing booties over his shoes when entering my house.
Thank you Theresa, we appreciate the feedback and will share your comments with Jose. We think he's pretty awesome too.
The techs were very efficient and discussed options before doing the service. Not pushing extras that may not be wanted at this cleaning.
That's so wonderful to hear Joy, thank you very much.
My carpets are cleaned and not water logged. Therefore they tend to dry faster.
Thank you Jan, you know what it means to use "the Smarter Way to Clean Carpets™".
On time, professional, friendly technician. Worked efficiently and quickly.
Thank you for the wonderful rating Pamela, we love it.
Very happy with the results of the cleaning, customer service and price.
Service guarantee. Followup and their professionalism ..
My Carpet Cleaner was personable and did a good job with my stubborn coffee and lipstick stains.