Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   September 29, 2017 — Rated 10 out of 10 by D.H. Zerorez Spokane
What do you like about our products and services?

No soapy residue, VERY PROFESSIONAL PERSON😁 and we would recommend Jose and Zerorez to anyone who want impressively clean carpet!

Response from Zerorez Spokane:

Wow! Thank you Dennis, we appreciate the awesome review.

Report a concern   September 29, 2017 — Rated 10 out of 10 by J.W. Zerorez Spokane
What do you like about our products and services?

The quality of the cleaning.

Response from Zerorez Spokane:

We appreciate you and that outstanding rating John, thank you.

Report a concern   September 28, 2017 — Rated 9 out of 10 by A.S. Zerorez Spokane
What do you like about our products and services?

service person was friendly and helpful

Response from Zerorez Spokane:

Thank you Andrew, that's a great rating.

Report a concern   September 28, 2017 — Rated 10 out of 10 by E.J.B. Zerorez Spokane
What do you like about our products and services?

I like the idea of no chemicals left in the carpet. Very professional and thorough.

Response from Zerorez Spokane:

Sounds like we have another fan of "No Residue Carpet Cleaningā„¢", Thank you Ed, we appreciate the awesome rating and feedback.

Report a concern   September 28, 2017 — Rated 10 out of 10 by F.L. Zerorez Spokane
What do you like about our products and services?

Results of work done, professional conduct of technical, and accessibility to contact and receive call back from company.

Response from Zerorez Spokane:

Thank you for the valuable feedback Freddie, we appreciate you.

Report a concern   September 28, 2017 — Rated 10 out of 10 by P.S. Zerorez Spokane
What do you like about our products and services?

Fast clean service. Very nice servicemen. Thanks.

Response from Zerorez Spokane:

Thank you for the kind words and awesome rating Paula.

Report a concern   September 28, 2017 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

Hunter was the technician that was sent to clean the air ducts. He was great! Very polite, answered all my questions and left without a trace he was here. The next morning the furnace turned on and the was no fog in the air. I would definitely pass this on to friends. Actually, I have and they said they were aware of your company's reputation. Thanks

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.C.L. Zerorez Spokane
What do you like about our products and services?

You do a good job & get it done quickly without a lot of direction.

Report a concern   September 27, 2017 — Rated 10 out of 10 by D.L. Zerorez Spokane
What do you like about our products and services?

Friendly tech very neat

Report a concern   September 27, 2017 — Rated 10 out of 10 by S.H. Zerorez Spokane
What do you like about our products and services?

I love my new clean carpets and stairs. Will was great. I will highly recommend you!

Report a concern   September 27, 2017 — Rated 9 out of 10 by L.P. Zerorez Spokane
What do you like about our products and services?

Good customer follow up

Report a concern   September 27, 2017 — Rated 10 out of 10 by Z.S. Zerorez Spokane
What do you like about our products and services?

Clean ducts!

Report a concern   September 27, 2017 — Rated 10 out of 10 by A.R. Zerorez Spokane
What do you like about our products and services?

Great service

Report a concern   September 27, 2017 — Rated 10 out of 10 by J.D. Zerorez Spokane
What do you like about our products and services?

Service was excellant

Report a concern   September 27, 2017 — Rated 10 out of 10 by T.D.H. Zerorez Spokane
What do you like about our products and services?

Friendly and prompt service

Report a concern   September 27, 2017 — Rated 9 out of 10 by R.K. Zerorez Spokane
What do you like about our products and services?

The appointment was promptly made.
The technician was courteous and on time.
The carpet looks like new.

Response from Zerorez Spokane:

Awesome Donna! Sounds like everyone is happy then, thank you for the response.

Report a concern   September 27, 2017 — Rated 10 out of 10 by A.M. Zerorez Spokane
What do you like about our products and services?

I have always been very pleased with Zerorez. No complaints at all.

Response from Zerorez Spokane:

That's wonderful to hear Annie, we appreciate the feedback and your loyalty.

Report a concern   September 26, 2017 — Rated 10 out of 10 by K.T. Zerorez Spokane
What do you like about our products and services?

The young men were willing to go over an area that I felt needed it! Thanks for a job well done . Looks great!

Response from Zerorez Spokane:

How wonderful Nick! We thank you for your response and the kind words.

Report a concern   September 26, 2017 — Rated 10 out of 10 by C.D. Zerorez Spokane
What do you like about our products and services?

Fast response and friendly carpet cleaner

Response from Zerorez Spokane:

Thank you for your response Crystal, we appreciate the kind words.

Report a concern   September 25, 2017 — Rated 9 out of 10 by C.H. Zerorez Spokane
What do you like about our products and services?

The work was excellent, as usual--the staff personable, professional and helpful--and my carpets look great. The only suggestion I have for improvement is the time of arrival. The 6-hour window we get when the appointment is made is a challenge for us to plan around. The day before your arrival, I got a call narrowing it to a 4-hour window. That's still a little stressful at our end. It would be better if you could figure out a way to be a bit more precise as to the time of arrival as soon as the date is set.

Response from Zerorez Spokane:

Thank you for the feedback Carol, i understand your frustration with the arrival windows and agree that it would be nice to have a more precise appointment time. Unfortunately, by the sheer nature of our business that is nearly impossible. There are so many variables in each appointment we go to, IE; amount of work severity of stains requiring treatment, additional work being asked to perform above the initial order, equipment set difficulties or failures, Customers running behind, traffic jams, etc. etc... We try to anticipate and treat each customers particular needs as they are presented, while still knowing there are more jobs ahead in the day. We can only accomplish that by allowing some wiggle room within our schedules. I hope this little bit of insight can help you understand the "why" behind our arrival windows. We value you and your business and will always try our best to satisfy you.

Report a concern   September 25, 2017 — Rated 9 out of 10 by J.A.L.G. Zerorez Spokane
What do you like about our products and services?

punctual, explained the service, did a comprehensive job, completed timely, affordable price

Response from Zerorez Spokane:

Thank you for that awesome rating Jim and Leah.

Report a concern   September 24, 2017 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

Great service and excellent cleaning. My carpets look wonderful. Very pleasant employes that know what they are doing
and dont waste time.

Response from Zerorez Spokane:

We love that 10 rating Shanna, thank you so very much.

Report a concern   September 24, 2017 — Rated 10 out of 10 by S.A. Zerorez Spokane
What do you like about our products and services?

Professional friendly staff great chemical free cleaning

Response from Zerorez Spokane:

Yahoo, thank you Sarah, we love seeing a 10.

Report a concern   September 24, 2017 — Rated 10 out of 10 by M.D. Zerorez Spokane
What do you like about our products and services?

Great service, excellent job and showed up when promised!

Response from Zerorez Spokane:

Thanks again Marsha, we love seeing that 10.

Report a concern   September 23, 2017 — Rated 10 out of 10 by S.L. Zerorez Spokane
What do you like about our products and services?

We were pleased with the friendly, courteous and knowledgeable service person. Fair price for a good cleaning.

Response from Zerorez Spokane:

We certainly do appreciate the feedback Shellene. Thank you.

Report a concern   September 23, 2017 — Rated 10 out of 10 by K.B. Zerorez Spokane
What do you like about our products and services?

Much better job on stains, animal mistakes and the tech is great his name is Nick and he showed us our carpet under a blue light.

People it is amazing what we do not see.

Response from Zerorez Spokane:

So very kind of you Kathie, thank you for the feedback and great rating. We will pass along the kudos to Nick.

Report a concern   September 23, 2017 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

very good service and great products

Response from Zerorez Spokane:

That is awesome Carol, thank you for the praise.

Report a concern   September 23, 2017 — Rated 10 out of 10 by D.P. Zerorez Spokane
What do you like about our products and services?

I like how the carpet was prepped before the cleaning, and how there were no soap products involved!

Response from Zerorez Spokane:

That is what we love to hear Debra, thank you.

Report a concern   September 23, 2017 — Rated 10 out of 10 by M.F. Zerorez Spokane
What do you like about our products and services?

You use less water so the carpets dried faster.

Response from Zerorez Spokane:

Thank you ever so much Mariam, we do appreciate you and that rating.

Report a concern   September 23, 2017 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

Excellent service and explanations of the process by the crew!

Response from Zerorez Spokane:

Awesome Jim, we thank you for taking the time to give us feedback.


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