Client Testimonials

Very professional and very informative

The cleaning
Method

Customer service is awesome. Callbacks and information about services was great.

Excellent ever

I wasn't as impressed with the technician Aaron as I was with Remington: I was disappointed to hear that Remington had left the company. Aaron did an okay job but Remington had spent a little extra time on the tough spots and I feel the carpet was cleaned much better last appointment. One thing that did bother me was Aaron was wearing earbuds when I was just in the dinning room and this prevented me from asking questions during the cleaning. Aaron put all his equipment away before I could inspect the job. I thought that he did a little too much banging on our storm door while taking out his equipment: because he couldn't hear with his earbuds in.

I'm probably old-fashioned but I find it rude wearing earbuds while in the presence of the customer. Aaron did his job but I guess I was expecting the same type of quality service as I had when Remington was the technician. This was the reason I had requested Remington. Not sure if I want to use your service next time I need a carpet cleaning, Aaron wasn't bad he just wasn't the quality I've come to expect: especially with all the hype of Zerorez. My wife wasn't that impressed with the job, either. She's not sure if she wants someone to come back out.

We have used your service several years and continue to do so. Very satisfied with your services.

There was no nasty smell left behind. Ken was efficient and competent.

They do a really good job on my nasty carpet. Careful, pleasant under trying circumstances to hook-up hose from 5th floor balcony, this is their 3rd visit - thanks.

Great service, carpet looks great, crew was efficient, professional, and wore their masks and shoe coverings the whole time.

Love the job that was done, The young man was oh so nice. I would recommend you to anyone

They show up on time, are very polite, complete thorough cleaning of carpets, and are quick and efficient.

I like the professionalism and the end result...perfect! I like that there are no chemicals. They kept me informed of their arrival. I will also use their grout cleaning services in the spring.

Every time I’ve had Zerorez come out for a service they have always done a fantastic job and they are always very friendly. Rusty came out and cleaned our ducts/furnace/dryer vent, he was very professional and is a hard worker. He informed me of what he was going to do and kept me posted during the process.

you were on time and did the job in a timely manner.Your tech was nice and did a good job.

Thanks

They are solution driven.

Excellent cleaning! Considerate of home while bringing hoses in/out. Tech, Garrett, very polite & conscientious. Appreciate email reminders of appointment and msg that tech was 1/2 hr. away. Thank You!

Carpet feels fresh and new

Knowledgeable and friendly service. Quick tidy work. Non toxic cleaning.

Zerorez employee was very friendly and careful cleaning our rug. Carpet looks fantastic! I am very happy with Zerorez! Thank you!

My carpet came very clean and looked revitalized. The technician was very professional and helpful.

Agents were knowledgeable and professional and the cleaning went very well. Masks were worn as well as shoe covers. I was very pleased.

Wonderful job! I do not like having to clean my own furniture, so having you do it is so incredibly helpful! It was very fast and the furniture dried so quickly! I will definitely have you back!

They did a great job! Very professional and my carpets look great! I definitely will be using Zerorez again!
Sincerely a very happy customer,
Sandra Beamis

Service representatives showed up on time and were very professional and courteous.

Great Job!

My carpet cleaning was excellent. I would recommend your company any day.

Please answer my phone call to complain about a stair cleaning caused by your duct cleaning service Phone number removed J.P.Last name removed or Lorraine Last name removed 6082 E. Yellowstone Tr. Cd'A id 38814

We were very happy with your service. Our carpet looks like new. Kevin was very sensitive to the situation. My husband was just home from the hospital. Kevin was careful to wear a mask and came directly into our home, downstairs to the family room and went to work. We are very pleased with the service.

Job well done

Fast, friendly service.