Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   October 29, 2020 — Rated 10 out of 10 by L.S. Zerorez Spokane
What do you like about our products and services?

The guys (Guy and Max) were very friendly, they weren't pushy about taking more services (they said what was available but no pressure) which was VERY much appreciated since I knew what I wanted and nothing more, and they did an excellent job. A friend who used same company but different service folks said they loved their work but were very uncomfortable with the pressure to get spot-cleaning and protective spray but our guys were not. And also friendliness means a LOT so thank you for that also.
The downside is related to the scheduler. You can say to you're blue in the face that they can't give less than a 4-hour window for arrival time because they don't know how long a job will take, but other companies providing services can narrow it to two hours or less, so we don't buy it. That would be the ONLY thing that would keep us from using you again.

Report a concern   October 29, 2020 — Rated 10 out of 10 by S.C. Zerorez Spokane
What do you like about our products and services?

Your Service Man was capable and qualified. Arrived on time!

Report a concern   October 29, 2020 — Rated 10 out of 10 by J.G. Zerorez Spokane
What do you like about our products and services?

Is the most effective carpet cleaning I have seen.

Report a concern   October 29, 2020 — Rated 10 out of 10 by Judy Mounts Zerorez Spokane
What do you like about our products and services?

Garrett was great..did a nice job on my old carpets

Report a concern   October 29, 2020 — Rated 10 out of 10 by S.K. Zerorez Spokane
What do you like about our products and services?

Zerorez does a fantastic job. We are in the process of moving our growing family into a house that I needed to clean literally every surface of to remove dirt, cobwebs, and pet hair, so it was imperative to me that the carpets were deeply and thoroughly cleaned before I put my toddler and newborn down to play. Zerorez was able to get our carpets (which were already second-hand when installed) looking darn near new again, and they were able to offer additional services (in a helpful, non "sales-pitch-to-increase-my-commission" kind of way) where necessary to remove past pet stains so my mind could be totally at ease.

This is my third time using them, and I will continue to recommend them to everyone!

Report a concern   October 29, 2020 — Rated 10 out of 10 by W.S. Zerorez Spokane
What do you like about our products and services?

Always excellent results. Professional staff.

Report a concern   October 28, 2020 — Rated 10 out of 10 by K.W. Zerorez Spokane
What do you like about our products and services?

The job was done well and it made it possible to sell my coach

Report a concern   October 28, 2020 — Rated 10 out of 10 by Leslie Kueffler Zerorez Spokane
What do you like about our products and services?

The service rep was very friendly and did a great job on the carpets.
Thank you,
Leslie

Report a concern   October 28, 2020 — Rated 10 out of 10 by Mike Ryan Zerorez Spokane
What do you like about our products and services?

I was very impressed by the Zerorez process. Our Carpets look great. The technician, Logan, was quite thorough in his service performance. Logan explained the process and evidenced both knowledge and efficacy with his service. Excellent carpet cleaning for the value!

Report a concern   October 28, 2020 — Rated 10 out of 10 by L.S. Zerorez Spokane
What do you like about our products and services?

your people

Report a concern   October 27, 2020 — Rated 10 out of 10 by L.K. Zerorez Spokane
What do you like about our products and services?

Results were amazing. Lucas explained and answered any and all questions that I had. Lucas and Joe did an excellent job; they were in our condo almost the entire day. Kudos to both of them for their courtesy and all their hard work.

Report a concern   October 27, 2020 — Rated 10 out of 10 by S.V. Zerorez Spokane
What do you like about our products and services?

the carpets look cleaner then when he moved in

Report a concern   October 27, 2020 — Rated 10 out of 10 by Joanne Kloehn Zerorez Spokane
What do you like about our products and services?

Professionalism and great work!

Report a concern   October 26, 2020 — Rated 9 out of 10 by M.K. Zerorez Spokane
What do you like about our products and services?

I was pleasantly surprised by how clean my carpets were when they were finished, kind of horrified me how dirty they must have been. It felt great to get that help and service before moving into my new home. They tested my grout to see if it was super dirty or just black grout, and offered more services! Was awesome! My second time using Zerorez and probably will keep using for future needs.

Report a concern   October 26, 2020 — Rated 10 out of 10 by Richard D'Angelo Zerorez Spokane
What do you like about our products and services?

Quick drying, no residue, courteous service.

Report a concern   October 25, 2020 — Rated 10 out of 10 by T.W. Zerorez Spokane
What do you like about our products and services?

The technician was great and I’m definitely calling to schedule my other rooms

Report a concern   October 25, 2020 — Rated 10 out of 10 by Shannan Skidmore Zerorez Spokane
What do you like about our products and services?

My technician worked really hard on the problem spots and even got all this gummy residue up from a rodent glue trap that one of the dogs had gotten into and gotten into the carpet. I love that the carpet dry so quickly after a ZeroRez cleaning. The carpets look great!

Report a concern   October 25, 2020 — Rated 9 out of 10 by M.P. Zerorez Spokane
What do you like about our products and services?

Happy with how clean and fresh the carpet looked.

Report a concern   October 25, 2020 — Rated 9 out of 10 by V.B. Zerorez Spokane
What do you like about our products and services?

Thorough and Professional.

Report a concern   October 25, 2020 — Rated 10 out of 10 by C.C. Zerorez Spokane
What do you like about our products and services?

Very friendly and courteous. Did a great job

Report a concern   October 24, 2020 — Rated 10 out of 10 by D.H. Zerorez Spokane
What do you like about our products and services?

Arrived when scheduled with notice as to when they would arrive. Friendly customer service. great job and carpet looks great, even high travel areas.
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Report a concern   October 24, 2020 — Rated 9 out of 10 by Chrissy Schmidt Zerorez Spokane
What do you like about our products and services?

Great technicians!

Report a concern   October 24, 2020 — Rated 10 out of 10 by S.E. Zerorez Spokane
What do you like about our products and services?

Our tech, Lucas was top notch! I appreciate the efficient explanation of service prior to starting the job. He suggested the protectant without pressure, simply explained the benefits. We're impressed and you've won a "next" visit. Thank you!

Report a concern   October 24, 2020 — Rated 10 out of 10 by Jennifer Pitkin Zerorez Spokane
What do you like about our products and services?

I loved that I was able to do set the appointment online, get email confirmation, receive detailed updates about how to prepare for the deep cleaning, a text notification with a map link to follow our cleaning specialist when he was on his way, and finally, receive the invoice via email!! Our cleaning specialist arrived on time and was done with 3 rooms and stairs in about 45 minutes. EXCELLENT COMMUNICATION AND SERVICE!!

Report a concern   October 24, 2020 — Rated 10 out of 10 by C.J. Zerorez Spokane
What do you like about our products and services?

I love the way my carpets turned out. I would recommend it to everyone.

Report a concern   October 24, 2020 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

Wonderful service personnel. Rusty was so friendly and helpful and worked so hard on the stains he had to get out

Report a concern   October 24, 2020 — Rated 10 out of 10 by T.K. Zerorez Spokane
What do you like about our products and services?

I've always received great service from ZeroRez. Reliable, professional staff, and always great results!

Report a concern   October 24, 2020 — Rated 10 out of 10 by Suzi Lucas Zerorez Spokane
What do you like about our products and services?

Great experience. Organized company, friendly service, and most importantly the carpets are like brand new again. Would definitely use them again!

Report a concern   October 23, 2020 — Rated 10 out of 10 by S.A. Zerorez Spokane
What do you like about our products and services?

Like the quick response to are need for getting our ducts clean. Also loved our technician , Dan.

Report a concern   October 23, 2020 — Rated 10 out of 10 by J.W. Zerorez Spokane
What do you like about our products and services?

Excellent, honest service and a great clean!


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