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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, on time and effective.
Reasonably priced, quick drying, and carpets looked new and fresh again even after extended visit of grandchildren, 6 and 4 years old.
Fast drying time, ability to get carpet repaired at the same time.
I have already recommended Zerorez to a few of my neighbors. I was really happy with the results. I had a high traffic area in my bedroom and they actually got it cleaner than I expected they would. So, in other words, we will be using Zerorez again.
Consciencious, hard worker did excellent job.
Our carpets look better than they have after cleanings in the past. Jarom, who cleaned our carpets was the friendliest. Without a doubt I will have you clean my carpets again and again they look Awesome!!!
Be accurate on your followup for scheduling and being prepared for followup/continued service.
The service was just as advertised. Quick, efficient and very friendly. Our carpets look great!
My carpets look better than any time I have had them cleaned before.
Zerorez came exactly on time, which I highly appreciate. He did a very good, thorough job, on a tough cleaning job. The carpet, which is old and highly used, looks much, much better. Awesome job!
My floors have stayed cleaner than with other companies that I have used. They also dried MUCH faster which was nice because we were having a big party the next day and I didn't have a lot of time to get my house put back together.
Knowledgeable and professional technician.
Quality service that is satisfaction guaranteed.
This time the carpet looked newer after it was cleaned.
This time is seemed the carpet dryed faster.....
How quickly it dries.
Carpets came clean
The service was fast and the employee was friendly. My carpet look amazing! thank you!
Our son was a one man wrecking crew "trashed" our basement carpet. I can't believe how good it looks; so much better than I thought possible.
Good service.
Very courteous and professional technicians who set realistic expectations.
The carpet is cleaner than with other carpet cleaning methods. The carpet dries fast and looks and feels clean. The employees are very professional and work hard to get out even the toughest stains.
Zerorez is recommended by the national carpet makers manufacturers.
The technician was professional and very helpful. He answered all my questions and did his best to do a very good job.
I was very pleased with every thing about Zerorez ! Eddy was a very nice young man that did his job good. Our carpets and tile look Beautiful !!! Thanks Eddy for a great job! And yes I will be recommending Zerorez to my family and friends.
The spots I pointed out to the technician were still there after he left
I had an appointment the day after I originally called. The time involved for cleaning wasn't long at all. Jarom was very personable and explained each step he took. The cost was especially reasonable, and I am very pleased with the outcome of the cleaning. I didn't think the carpet could ever look so clean.
Past the carpet being the cleanest it has ever been, our service technician was very thorough, knowledgeable, and worked.
I have always been pleased with the results and the service. This year I appreciated the personal call (as a return customer) to let me know about the current special. I also had (Chris) add a couple of jobs while he was there (sofa and area rug) and he was very accomodating and did an amazing job. Zerorez has always been very accomodating, professional and efficient and my carpets always look great after the job is done. I also appreciate the knowledge and expertise that is readily available to the customer while the job is being completed.
I like that no chemicals are used. It has been 10 days since we had our carpets cleaned and so far we are very pleased.
David and Robert did an excellent job. They listened to my requests and did a thorough job. They are hard workers and pleasant! I always call Zerorez because of service like this! Thank you!
Quick and effective. My carpets look great.