Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 22, 2012 — Rated 10 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

I enjoyed the professionalism of the technician who came to help us. The problem wasn't completely resolved but better than before he came.

Report a concern   June 22, 2012 — Rated 10 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

I am amazed with how clean my carpet is now. I was seriously considering getting new carpets. I like the protectant that was put on after they were cleaned. Clemente did a wonderful job!

Report a concern   June 22, 2012 — Rated 10 out of 10 by M.T. Zerorez Salt Lake City
What do you like about our products and services?

I like that you are a green service. The carpet always
Looks amazing an drys so fast.

Report a concern   June 22, 2012 — Rated 10 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

The tech did his job well, and was very informative. And my carpet looked very clean. It was the first time that it had been cleaned professionally in 18 year.

Report a concern   June 22, 2012 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I loved the feel of my carpet afterwards!

Report a concern   June 22, 2012 — Rated 10 out of 10 by W.A. Zerorez Salt Lake City
What do you like about our products and services?

Clean carpets, excellent technicians, on-time service, good value

Report a concern   June 22, 2012 — Rated 9 out of 10 by M.C. Zerorez Salt Lake City
What do you like about our products and services?

I thought the carpet cleaning was very good. My carpets look great. Thanks

Report a concern   June 22, 2012 — Rated 10 out of 10 by L.P. Zerorez Salt Lake City
What do you like about our products and services?

Content-Transfer-Encoding: 7bit
Mime-Version: 1.0 (iPhone Mail 8J2)

Outstanding job! Very friendly and professional. Kastan's  knowledge of carpet cleaning and in answering my questions about Zerorez. Being a new client I was very pleased with the way  Kastan did all of his duties and represented the company as a upbeat and respectful Zerorez employee.
  I will be using Zerorez  again and
recommending them to my friends.   
      Thank you for making the experience not only pain free but a pleasure, Name removed

Report a concern   June 22, 2012 — Rated 10 out of 10 by B.R. Zerorez Salt Lake City
What do you like about our products and services?

The service you provide is professional in that you make sure your service technicians use booties for their shoes, etc.

Report a concern   June 22, 2012 — Rated 10 out of 10 by M.M. Zerorez Salt Lake City
What do you like about our products and services?

The job was completed in good time. The carpet tech was nice and worked hard.

Report a concern   June 22, 2012 — Rated 9 out of 10 by H.M. Zerorez Salt Lake City
What do you like about our products and services?

Techs are nice

Report a concern   June 22, 2012 — Rated 10 out of 10 by M.H. Zerorez Salt Lake City
What do you like about our products and services?

I like that I was able to get on the schedule very quickly. I also liked that there are no cleaners or detergents used in the process. Porter is very friendly and informative, he answered all of my questions and was patient with me. My old dirty carpets look so much better.

Report a concern   June 22, 2012 — Rated 9 out of 10 by D.M. Zerorez Salt Lake City
What do you like about our products and services?

How well the carpets stay clean.

Report a concern   June 21, 2012 — Rated 10 out of 10 by K.E. Zerorez Salt Lake City
What do you like about our products and services?

great service

Report a concern   June 21, 2012 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Absolutely incredible work! Great service, very professional, and the carpets look better than I ever expected that they could. I will recommend Zerorez to everyone that I know.

Report a concern   June 21, 2012 — Rated 9 out of 10 by E.L. Zerorez Salt Lake City
What do you like about our products and services?

Fast. Knowledgeable and informative.

Report a concern   June 21, 2012 — Rated 10 out of 10 by D.B. Zerorez Salt Lake City
What do you like about our products and services?

You got the stains out of my carpet, and they didn't come back a few weeks later. Also, the carpet overall looked cleaner.

Report a concern   June 21, 2012 — Rated 0 out of 10 by J.H. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Eddy was a hard worker & did a great job but the price was several hundred dollars more than we expected.

Report a concern   June 21, 2012 — Rated 10 out of 10 by E.C. Zerorez Salt Lake City
What do you like about our products and services?

carpet dried fast, and is very clean, also doesn't have any suds on the carpet.

Report a concern   June 21, 2012 — Rated 10 out of 10 by T.C. Zerorez Salt Lake City
What do you like about our products and services?

I felt like your product was able to get out a lot of the dirt and that the company and the person who came to clean them were professional.

Report a concern   June 21, 2012 — Rated 8 out of 10 by M.J. Zerorez Salt Lake City
What could we do to improve?

My only complaint was that the price was so much higher than originally quoted over the phone.

Report a concern   June 21, 2012 — Rated 10 out of 10 by C.S. Zerorez Salt Lake City
What do you like about our products and services?

I like the bumper guards when they have the hose in my house. Very courteous a got a very stubborn stain out

Report a concern   June 21, 2012 — Rated 7 out of 10 by C.B. Zerorez Salt Lake City
What could we do to improve?

show up a scheduled time

discuss prices on phone for sairs

Report a concern   June 20, 2012 — Rated 9 out of 10 by J.J. Zerorez Salt Lake City
What do you like about our products and services?

I like that you have a self contained unit that allows you to do all the cleaning more quickly and efficiently. The carpets looked wonderful after you were through.

Report a concern   June 20, 2012 — Rated 10 out of 10 by J.K. Zerorez Salt Lake City
What do you like about our products and services?

The work was done very professionaly. Your technician was respectful to me and my property. Furthermore he was very skilled at his job. With me service is the most important part of any body who I choose to do business with. Your man hit the mark.
You can be sure I will recommend your company to my associates. Your product is a good one however your service is second to non.

Report a concern   June 20, 2012 — Rated 9 out of 10 by M.B. Zerorez Salt Lake City
What do you like about our products and services?

He did a good job quickly. The extra services he performed seemed expensive ie. two small scatter rugs counting as the third room, $25 to glue/seam a 2 foot section of carpet and $20 per room for scotchgard.I'm still waiting for my invoice which he said he would email to me.

Report a concern   June 20, 2012 — Rated 9 out of 10 by K.D. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals used in the cleaning process. Friendly and helpful staff.

Report a concern   June 20, 2012 — Rated 7 out of 10 by E.J. Zerorez Salt Lake City
What could we do to improve?

I live in an apartment with no access for the trucks nearby. The portable machine was not reliable. When the cleaner came the first time, the machine did not work, so they had to come back another day, The second time, they still had problems with the machine, but were able to fix it and get my carpets cleaned that day. I was happy with the job they did and the guys were very friendly. I was also offered a discount and Boondocks gift card for the inconvenience. So, very happy with the service, and would recommend Zerorez, but not for apartments where a portable would have to be used.

Report a concern   June 20, 2012 — Rated 10 out of 10 by C.W. Zerorez Salt Lake City
What do you like about our products and services?

Carpets were very clean.

Report a concern   June 19, 2012 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

I like the way the carpet feels & looks after its been cleaned.


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