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31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I am amazed with how clean my carpet is now. I was seriously considering getting new carpets. I like the protectant that was put on after they were cleaned. Clemente did a wonderful job!
I like that you are a green service. The carpet always
Looks amazing an drys so fast.
The tech did his job well, and was very informative. And my carpet looked very clean. It was the first time that it had been cleaned professionally in 18 year.
I loved the feel of my carpet afterwards!
Clean carpets, excellent technicians, on-time service, good value
I thought the carpet cleaning was very good. My carpets look great. Thanks
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Outstanding job! Very friendly and professional. Kastan's knowledge of carpet cleaning and in answering my questions about Zerorez. Being a new client I was very pleased with the way Kastan did all of his duties and represented the company as a upbeat and respectful Zerorez employee.
I will be using Zerorez again and
recommending them to my friends.
Thank you for making the experience not only pain free but a pleasure, Name removed
The service you provide is professional in that you make sure your service technicians use booties for their shoes, etc.
The job was completed in good time. The carpet tech was nice and worked hard.
Techs are nice
I like that I was able to get on the schedule very quickly. I also liked that there are no cleaners or detergents used in the process. Porter is very friendly and informative, he answered all of my questions and was patient with me. My old dirty carpets look so much better.
How well the carpets stay clean.
great service
Absolutely incredible work! Great service, very professional, and the carpets look better than I ever expected that they could. I will recommend Zerorez to everyone that I know.
Fast. Knowledgeable and informative.
You got the stains out of my carpet, and they didn't come back a few weeks later. Also, the carpet overall looked cleaner.
Eddy was a hard worker & did a great job but the price was several hundred dollars more than we expected.
carpet dried fast, and is very clean, also doesn't have any suds on the carpet.
I felt like your product was able to get out a lot of the dirt and that the company and the person who came to clean them were professional.
My only complaint was that the price was so much higher than originally quoted over the phone.
I like the bumper guards when they have the hose in my house. Very courteous a got a very stubborn stain out
show up a scheduled time
discuss prices on phone for sairs
I like that you have a self contained unit that allows you to do all the cleaning more quickly and efficiently. The carpets looked wonderful after you were through.
The work was done very professionaly. Your technician was respectful to me and my property. Furthermore he was very skilled at his job. With me service is the most important part of any body who I choose to do business with. Your man hit the mark.
You can be sure I will recommend your company to my associates. Your product is a good one however your service is second to non.
He did a good job quickly. The extra services he performed seemed expensive ie. two small scatter rugs counting as the third room, $25 to glue/seam a 2 foot section of carpet and $20 per room for scotchgard.I'm still waiting for my invoice which he said he would email to me.
No chemicals used in the cleaning process. Friendly and helpful staff.
I live in an apartment with no access for the trucks nearby. The portable machine was not reliable. When the cleaner came the first time, the machine did not work, so they had to come back another day, The second time, they still had problems with the machine, but were able to fix it and get my carpets cleaned that day. I was happy with the job they did and the guys were very friendly. I was also offered a discount and Boondocks gift card for the inconvenience. So, very happy with the service, and would recommend Zerorez, but not for apartments where a portable would have to be used.
Carpets were very clean.
I like the way the carpet feels & looks after its been cleaned.
I enjoyed the professionalism of the technician who came to help us. The problem wasn't completely resolved but better than before he came.