Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 31039 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 9, 2012 — Rated 10 out of 10 by Dan Ketterer Zerorez Salt Lake City
What do you like about our products and services?

cleanest carpet we ever had.

Report a concern   August 9, 2012 — Rated 9 out of 10 by N.F. Zerorez Salt Lake City
What do you like about our products and services?

No residue. friendly Service

Report a concern   August 9, 2012 — Rated 9 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Your urin spot cleaner and disinfectant

Report a concern   August 8, 2012 — Rated 7 out of 10 by T.F. Zerorez Salt Lake City
What could we do to improve?

Provide pricing on your website.

Report a concern   August 8, 2012 — Rated 8 out of 10 by S.S. Zerorez Salt Lake City
What could we do to improve?

Have up front pricing on service options available.

Report a concern   August 8, 2012 — Rated 9 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

no residue left from cleaning products
extra stain protection

Report a concern   August 8, 2012 — Rated 10 out of 10 by M.F. Zerorez Salt Lake City
What do you like about our products and services?

Stays clean longer and residue feel when it's dry. Tech was on time and friendly. Got the job done well very pleased.

Report a concern   August 8, 2012 — Rated 9 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, fast drying,carpets look fabulous

Report a concern   August 8, 2012 — Rated 10 out of 10 by E.S. Zerorez Salt Lake City
What do you like about our products and services?

Carpets always look great after cleaning. Service tech was courteous and helpful.

Report a concern   August 8, 2012 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

You were not satisfied until I was satisfied. Thank you!

Report a concern   August 8, 2012 — Rated 9 out of 10 by P.B. Zerorez Salt Lake City
What do you like about our products and services?

on time service. quick and complete cleaning.

Report a concern   August 8, 2012 — Rated 10 out of 10 by L.S. Zerorez Salt Lake City
What do you like about our products and services?

quick and easy

Report a concern   August 8, 2012 — Rated 9 out of 10 by Ken Moore Zerorez Salt Lake City
What do you like about our products and services?

The team that came and cleaned our carpet was very hard-working. They took the time to explain to us everything they were going to do and get our approval before they performed the task. The carpet came out very clean and we think it will last.

Report a concern   August 8, 2012 — Rated 10 out of 10 by C.F. Zerorez Salt Lake City
What do you like about our products and services?

Everything looked and felt very clean when you were done

Report a concern   August 8, 2012 — Rated 10 out of 10 by Charles Spence Zerorez Salt Lake City
What do you like about our products and services?

Great guy doing the work; professional service in a timely manner. Did a great job.

Report a concern   August 7, 2012 — Rated 8 out of 10 by M.D. Zerorez Salt Lake City
What could we do to improve?

Prices are a bit high

Report a concern   August 7, 2012 — Rated 9 out of 10 by sharon Jackson Zerorez Salt Lake City
What do you like about our products and services?

I like the fact that Zerorez doesn't use harsh chemicals. The carpets feel soft after they dry with no residue. I wasn't completely satisfied with the technician that came out and cleaned a few weeks ago. Filled out feedback request, and received phone call the next day to send out another technician to redo our carpets. Chris came out and done an awesome job!
My carpets look wonderful. I am completely satisfied and will continue doing business with Zerorez! Thanks, S. Jackson

Report a concern   August 7, 2012 — Rated 10 out of 10 by J.C. Zerorez Salt Lake City
What do you like about our products and services?

Friendly, knowledgeable staff

Report a concern   August 7, 2012 — Rated 9 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

The carpet was completely dry within a couple of hours

Report a concern   August 7, 2012 — Rated 10 out of 10 by Jessica Jepson Zerorez Salt Lake City
What do you like about our products and services?

With other services the carpets seem to look dirty very soon after, but this time they are looking clean much longer.

Report a concern   August 7, 2012 — Rated 9 out of 10 by L.R. Zerorez Salt Lake City
What do you like about our products and services?

No "stuff" left behind. I cleaned my carpets with a shampooer and after a couple weeks they were filthier than before I cleaned them!

Report a concern   August 7, 2012 — Rated 10 out of 10 by M.D. Zerorez Salt Lake City
What do you like about our products and services?

I liked how good my carpets looked after they were clean. The tech that cleaned my carpets was very nice and explained everything to me.

Report a concern   August 7, 2012 — Rated 10 out of 10 by Rebecca Penailillo Zerorez Salt Lake City
What do you like about our products and services?

I was happy about spending the amount of money for the work that was done. We had a do and a baby do their damage to the carpet, and seriously, looked almost new again. It helps too that Clemente, the worker, was very fair on the price and very friendly to my family.

Report a concern   August 7, 2012 — Rated 9 out of 10 by M.S. Zerorez Salt Lake City
What do you like about our products and services?

yOUR SERVICE MANS ATTITUDE AND COMPATENCE

Report a concern   August 7, 2012 — Rated 9 out of 10 by N.C. Zerorez Salt Lake City
What do you like about our products and services?

He did a good job on the spots and worked fast etc. You might warn people that the carpet may be a bit ruffled or budging. I thought the carpet was ruined and was a bit angry. Until the next morning and most of budges had dried and gone back to flat. I have not had that happen before. Looks fine now.

Report a concern   August 7, 2012 — Rated 10 out of 10 by Deanna Kennard Zerorez Salt Lake City
What do you like about our products and services?

My carpets are 30 years old, the living room, dining room, one set of stairs, upstairs hall & master bedroom & bath are white. The entire house has never looked and felt so clean! The basement was filthy, the carpet is now like new, with very few red stains that I knew would not come out. It was expensive to have my entire house cleaned, but I know it was money well-spent. I'm especially relieved the pet odors are gone! I can't say enough good about Jordan. He is a very knowledgable and well-trained technition who takes great pride in perfection. He has also been doing carpentry for me for the last few weeks and he is an amazing young man. What a hard worker!

Report a concern   August 7, 2012 — Rated 10 out of 10 by K.J. Zerorez Salt Lake City
What do you like about our products and services?

The carpet was soft after the cleaning - all stains were removed by your technician. He explained what he was doing and why he did it, was friendly, efficient, professional. I will absolutely use your company again in the future.

Report a concern   August 7, 2012 — Rated 8 out of 10 by J.F. Zerorez Salt Lake City
What could we do to improve?

Make it easier to schedule and have your phone people not act rude when you need to re-schedule or when you can't be home earlier than the established window. Just because the technician gets done early doesn't mean I can drop everything at work earlier than I had planned.

Report a concern   August 7, 2012 — Rated 9 out of 10 by A.H. Zerorez Salt Lake City
What do you like about our products and services?

the carpet drys very fast

Report a concern   August 7, 2012 — Rated 9 out of 10 by Joan Vail Zerorez Salt Lake City
What do you like about our products and services?

They did a great job -- however our carpet was rippled throughout the house until it dried thoroughly. I was afraid we would have to have it stretched. I'd tell people about this if I referred them to you.


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