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based on 34877 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly and fast. Carpets look like new
when you advertise one room for a price, then you come and decide that the room isn't the size you can offer that price for.
Efficient!!
Stains come out and the carpet looks great.
No residue.
Ben was fantastic he was so careful with my home! I was so impressed with him I wanted him to come back and do my dryer vents!
No residue
No residue left behind and it's non-toxic
I always recommend Zerorez carpet cleaning to anyone who is asking about a referral for a carpet cleaning service!
Scheduling was great, communication with the person that ultimately did the cleaning was good too. He called when he said he would and came on time. The cleaning went well, and the agent was professional in his knowledge base of the process and application. The only room for improvement would be with the agent's handling of the equipment -- he dropped a few of the pieces more than once (metal end unit). One was so loud on my tile I thought it had cracked, but fortunately it didn't appear to be. There was also a time when the metal end unit was laid down in my hallway and ended up flipping up and hitting my wall quite hard. Again, fortunately nothing appears to be damaged
The carpets look good.
The representative was very courteous and stated what he was going to be doing each step of the way before he did it. The process was extremely efficient and did more than was expected. We are more than satisfied with Zerorez. We will use them again and definitely recommend Zerorez to all that we know.
nice tech, quick and convienient
Failed to remove 2 stained areas. Floor took a lot longer to dry than we were told (4_to 6 hrs)
Benjamin was very polite and friendly and explained the amazing process at every step along the way. He did and outstanding job on my carpet and it looks like new, clean and bright. It dried in a reasonable amount of time and I'll be calling Zerorez for my other rooms in the near future. Thank You
Eric did a great job. Very clean. Dried fast.
I love how thorough and professional Isaiah is. My carpet looks amazing! I trust him in my home and have come to expect great work from him every time. He is pleasant and hardworking. I wish it were less expensive (It was $740) but I understand that carpet cleaning is expensive.
Zerorez did a great job and took away any signs of pet odor.
You are on time. Your technicians are all excellent. The carpet dries in the time frame that you give us. I had a sofa cleaned for the first time and I am extremely pleased with it. I certainly will continue to use Zerorez and I will recommend it to friends.
Thanks for your services.
As you say in your add, "Clean, shoe covered technicians" who do an excellent job. Love your protectorant and the spotter treatment. I use the spotter treatment throughout the year and it does a great job on those small areas that occasionally need a little help!
Dried fast, smelled amazing not like wet dog like other carpet cleaning businesses, got most all of the stains out and the technician was great and personable!
My carpet looks like it new again and it's 10 years od
Carpets are clean
there are still spots on rugs and stairs that did'nt get cleand
Eric did a fabulous job! He was fast yet took the time o let me show him areas I was concerned about. Everything looks very clean.
The service was great, the employee was very friendly and explained what he was doing.
Jonah was just wonderful and did a great job! We didn't get the receipt in our email and would like it for our records.
Very professional cleaning. Roy did an excellent job and we appreciated his hard work Our carpets looked clean .. spots out and even the stairs were well done.
Most of the rooms I had cleaned are fine, but the largest room (approxPhone number removed sq ft) smells like wet dog and it has been 5 days since my cleaning. I can't get rid of the smell and it is making my whole house stink. It didn't stink before it was cleaned. I want it not to stink, but I also don't want to have to deal with having to move all of the furniture again so I can have it re-cleaned, it was exhausting to move it the first time. I was hoping time would air it out, but it isn't getting any better. I'm frustrated with the outcome. I feel like I would have been better off not having it cleaned. I paid a lot of money to make my house stink?