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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was completely thrilled with the entire service and experience.
Great cleaning overall. My carpets look and feel new again after a few toddler and dog mishaps.
The service provider was on time. I was called 15 min prior to him coming. He worked quickly and explained what he was doing prior to and following the cleaning. He also had me inspect each item when completed to insure satisfaction.
The carpet looks better then it has for a long time
A smaller tile cleaning machine or attachment to reach underneath the cabinets and dishwasher is needed to clean thoroughly. You can now see where the machine couldn't get under and now I will have to hand scrub it. Also, the technicians did wear booties on their shoes, but they walked in water from the tile machine and then back out my house so they tracked that water around, too. I would suggest cloths or tarps from front door to where the tile is being cleaned as the hose was dragged through the wet kitchen and then back out my living room front door, leaving my brand new flooring and rugs wet. Seems that could have been prevented.
On time, fast, no chemical smell on my rugs!
My carpet looks great!
I liked that I was regularly kept up to date about when our service would take place and that our technician explained the process fully before starting the job.
Good customer service and technicians. If mistakes are made, you are easy to work with in fixing the error.
I liked that it clean were it should and did not leave a residue.
Zerorez is fast affordable courteous and effective!
Good results, not stinky.
Professional, thorough, friendly!
It is a professional company and so are the employees.
The cleaner was very efficient and pleasant.
Clean, efficient, and friendly.
I have always just had carpet and tile cleaned and been very happy, however the upholstery cleaning was better than I expected, i was going to toss the chairs, now I'm keeping them they look so fresh and new.
One 18 inch by 3 foot strip of carpet was not cleaned at all.
This is the 3rd time we have had you clean our carpets. This was the very best and most thorough time. Every time has been good but this last time was the greatest. I hope you reward the fellow that did it. David Cobia
The service was good, but the carpets took a long time to dry, and when they did dry, the floors smelled really bad.
I like the very experienced technicians and the chemical free products!!
I love that Zero Rez makes my carpet look new again. It stays clean longer and dries faster. I was so happy with the results of my carpet cleaning this time. The technician
worked really hard and made sure everything was to my satisfactory. There is cheaper prices out there but I am never as satisfied as I am when I use Zero Rez.
Our light colored carpets looked great after cleaning. Eric is efficient, courteous, and thorough in his work ..... a great representative for Zerorez!
The technician was friendly and polite. I liked that he put corner protectors up. My carpet is clean and bright. And dried so quickly!
They were very nice and knew what they were doing. Great work. Very satisfied I want them to come again
Best carpet cleaning EVER!!!
Friendly staff helps (smile)
Doesn't leave detergent residue on carpet.
Good service, cleans carpets really well, great interest in satisfying us as customers. Carpet stays clean longer. Thank you!
non-residue process. pet odor enzymatic spot treatments. I really like the Solvent Spot Remover.
They do a great job on the carpets! However, they came almost 2 hours earlier than we were planning, which proved difficult as we dealt with our customers and tried to run our business at the end of the day.