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based on 31039 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The products do not have a strong smell and they leave the carpet nice and clean.
I feel like my carpets are really clean when I have zerorez clean them. It also doesn't take my carpet days to dry!
The Carpet looked very clean and was dry in about 2-3 hours. By the next morning my house smelled clean and fresh. Considering we have 4 dogs , zerorez did an outstanding job.
We have used your services exclusively. We always recommend Zerorez
I think your process is better than others and your people are great!
I like that there is no residue
No soap residue
Technician was wonderful! He did a great job
Quality
The tech was very informative and professional
He worked so very fast, efficient it was amazing!
Quick & Friendly Service. Carpet looked cleaner.
I feel that your process is very good. Your techs have always been very friendly and concerned about doing a good job.
You got my carpets so clean Especially compared to other cleaners we have used.
Quick drying times. Clean carpet. Clean grout without breaking my back.
Always do an outstanding job and extremely friendly.
First time you cleaned carpet looked worse than when you started. Came a second time and there is improvement, however as carpet dries the stain returns. Carpet cleaner stated it was wicking up dirt from the carpet padding (contradicting the claims made on your website that dirt is not wicked back u)
We called, they arrived a bit earlier than the scheduled time; were TOTALLY efficient, EXTREMLY knowledgeable and did not try to "up sell" us a bunch of other services. Both employees arrived wearing protective booties as well.
We had both duct cleaning as well as having our carpets cleaned and were beyond great. The duct work was 1st and in the afternoon the carpets were done and we have to say that if anyone needs their carpets cleaned or ducts cleaned START AND FINISH with Zerorez.
We had not ever had the carpets cleaned, having many pet stains in them and the carpets look like they are brand new.
Kudos to Juan Lopez and Jimmie Prince our technicians. They were VERY friendly and a SUPURB job.
Thank You again for such a great job.
Paul & Letishia Lortz; Taylorsville, Utah
How clean my carpets looked and how good everything smelled after.
Fast, friendly professional service. The carpets are prestine afterwards. Absolutely fabulous. Isaiah is amazing!!!
The only problem I had was I made the appointment online and someone was to call to confirm and no one ever did so I left a message and no one called back again. I had to call until I reached a person and then set up the appointment. Everything went great from there. I am very pleased with how they cleaned my carpet!
The service person was knowledgeable (he did a demo with water and iodine), courteous, thorough and friendly. I have checked a 10 (very likely) for now hoping that the "spots" do not reappear. IF they do, my recommendation would be 0.
No chemicals, quick drying, carpet looks great, enjoyable technician.
your service man was very competent and knowledgeable regarding our carpets. He did a fine job. We are very pleased with the cleaning and Zerorez
Everything is clean and not soppy wet. Dries fast and priced right.
They don't always take enough time to really clean my carpets so I am always hesitant before I call for an appointment. This time it went really well.
The carpets were left spotless and the technician did an excellent job.
The first time I had my carpet cleaned, I was extremely satisfied. Carpet stayed clean for months.
Last time I had my carpets clean, I was not happy. I paid extra for a spray that was supposed to keep my carpets cleaner longer. It was worse and within months my floor looked worse than it did when it was cleaned.
This time, my carpets look good. Didn't pay for an extra protectant (since last time was a disaster). I'll wait and see how well they stay clean this time.
Juan and John were both very polite and confident as they came and cleaned our carpets. John came a second time to follow up on some rust colored residue. It came out and looks so much better. Thanks
My mom had her carpets cleaned two days ago. The carpets were a wreck, my mom had an accident and there were several areas that had been stained with blood. My mom was so upset with what had happened to her carpets.
Then Austin from Zerorez showed up. Austin was so kind and professional. Austin did an amazing job. My mom was so happy with her carpets, she told me "now I can relax".
Thank you so much for making my mom happy.