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based on 33995 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet looks great! Roy was exzcellent to work with.
Carpets look great. even places that were particularly soiled.
Always do a GREAT job on our carpets!
Carpet cleaned up very well. Friendly technician.
I am a designer, and I sold my client on protecting her light colored sectional with micro seal. During delivery, the delivery guys left a dirty, greasy spot on the back of the sofa. They technicians came out and removed the stain. It looks perfect. It was a good advertisement for the micro seal. The stain probably would not have come out if the sectional had not been sprayed.
Cory Spade your technition did a great job!
Eric was was professional and did a great job
great team members and left everything clean
The floors look great!
I had your company come out last year to clean my couch and was very impressed! This year the person who came out, when spraying the cleaner on my carpet, got spray on my built in cabinets. It's not easy to clean off. I also had to stop him and ask him to not be hit my trim that we recently replaced and freshly painted. He was very nice, but felt like he didn't pay attention to the way he was cleaning. I also have a big chunk of wood that came out of my trim on our bedroom door, probably from hitting it with the cleaning vacuum. My advice would to educate your employee's on being more careful and respectful to other people's home's, while cleaning them.
Jonah was great! He went over the traffic areas & my pizza sauce spot & it looks much better! He made sure to get it as dry as possible before leaving & left a fan to continue the drying. If he would have been our first technician we would have been very happy. I'm glad he was sent out to fix it! Thank you Jonah!! :-)
The last area cleaned, and the dirtiest--the living room--still looks less than expected in some areas. Granted they are high traffic areas, but normally the room looks great after you have cleaned.
Super service and very helpful employees!
Professional -careful with my home and furnishings. Carpets look clean!
Fast and quality job.
The process was efficient and effective in cleaning my carpets. My technician was very considerate of my time crunch and did a great job on my carpets in an efficient way. I look forward to them coming back to do my tile floor.
We have used Zerorez for twenty one years and couldn't be happier with the results.
reliable, very clean, trustworthy
I have just been happy about the person who did it and how good it looked when done.
Good rates, quick cleaning, great to work with
It leaves no residue on my carpets to attract more dirt.
Pricing was not totally disclosed upfront. Also You were charging me $120 for a couch, $200 for two chairs and then $100 for scotchgurd. I had to look and talk to someone about the scotchguard protection and I find out that you don't guarantee anything with that. Paying $420 to clean and scotchguard a couch and two chairs is probably more than the couch cost. I wanted to clean the furniture and scotchguard it so I would get the same warranty I have from RCWilley on a couch set I purchased from them with scotchguard. If i get a stain they will clean it free. You don't do anything for me.
Your carpet cleaning was good, but it is really expensive even after the discount I received. I will really have to think about it next time.
That the carpet dries so much quicker than most carpet cleaning systems.
the service. eric was great. fast and thorough
Very good job
EXCELENT THE TECFH WAS FIRST CLASS
Jimmy left here, after cleaning my carpets and stairs, at 10:30AM saying that it would be 5:00 PM before the carpets would be dry to walk on. At 9:00 PM the bedroom carpet was still soaking wet and the rest of the house was still in various stages of damp. If it takes 24 hours to dry the carpet and padding I would like to have know ahead so I could make plans to be out of my home for that period of time. Lou Jean Last name removed
Spot remover not as good as I had hoped for
Ease of scheduling. Technician courtesy and expertise.
our carpet looks clean and no harsh chemicals