What our clients think of us!

The people

Effective cleaning, wonderful outcome, friendly and efficient worker.

Tech was great. Some stains wouldn't come out, but not because he didn't try.

Quick good job very friendly. Able to change plan and no questions asked

You were quick to help. You di a great job!

Carpet feels clean. Never "crunchy".
••• at the last visit there was an area approximately 2X3 feet going into the master bathroom from the master bedroom that was not cleaned. The texture was not different. There were still stains and the carpet was not even damp. It was obvious that it had been overlooked.

Angelo, our service representative was the best we have had come to our home! All have been ver godd, but he was very courteous and an excellent worker.

Seem to work very well. Very thorought

You were on time, communicated with me on the timing and did a great job on the carpet.

I love that there is no residue. The customer service is always great.

OUR service person was very kind, helpful and accomodating. we would recommend him highly.

I love how clean my carpets are with no residue. Most of all I like working with Isaias. He has been so great to work with that I request him every time.

Because you don't have a residue left behind, the carpets stay cleaner longer and look nice longer. I like the technician that came out. He was kind, worked hard, and was very quick. I was really surprised how fast he was and still didn't excellent job. Of course I'll continue to have you guys as my number one choice to clean carpets upholstery and vehicles!

Service was great! I just wish I didn't have any carpet! I hate it!

Corey did a fabulous job, he went above and beyond

Not have a hundred dollar minimum.

My basement stairs are still dirty. There are stains in the bedroom and basement. Some of which were not there before. I think you need to come back and see if the the basement stairs can be cleaned better and the stains removed.

The service and job well done.

The guy was nice but it took 2 days for my carpet to dry. I have used you guys before multiple times and I know what the carpet should be like after its shampooed. There was way too much water left in the carpet. I don't know that he was sure what he was doing. It worked out because the carpet looks better. I just won't use him again though, I miss my other guy that moved.

The thoroughness of the cleaning and attention to detail.

Professional, good pricing, no residue, easy to schedule

Product used on a pet stain was very effective

I love that there are no harmful detergents or chemicals involved. I like the prompt, friendly and thorough job done. I have recommended Zerorez many times to friends and family.

Quick, easy, professional. Showed up on time. Explained everything to me.

Professional fast service

Fast, friendly and the carpets smell clean, not just look clean.

A few mix-ups occurred. I was promised to have oriental carpets back to house on a Monday. Received call on Monday that technician was running late but that he would call when he was on his way. Heard nothing and he did not arrive that day. I was busy and did not hear from him or the company for two more days. Finally I called the company. Discovered that my carpets had been sent to another city. Technician was too busy to bring carpets for another two days. Technician, however, very personable and helpful; able to clean a very messy carpet I thought to be destroyed by a dog.

It doesn't seem that our carpets are getting quite as clean, especially where there are spots. That could just be the carpet though, which needs to be replaced.
Technician was sure our carpets would be dry within 2 hours; had used a new wand with that purpose in mind. Just fyi, the one bedroom that had a ceiling fan took about 8 hours; the rest of the house took overnight (they finished at about 4 p.m.). The stairs were still damp the next evening. This is how it's always been. I was surprised to hear that if things weren't dry within 12 hours we should call your office. I'm used to our carpets taking a long time to dry with Zerorez. They (the carpets) always take at least overnight.
Didn't appreciate the one technician always throwing out disclaimers like that he was SURE our pet stains would show up after cleaning if we didn't choose the special treatment, and that there would definitely be high traffic areas looking bad. It would have been nice to show some hope!

They work. Great technician

Excellent job. It looks like a new carpet. Technician was polite, pleasant, informative and efficient.