Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33995 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 7, 2016 — Rated 9 out of 10 by L.E. Zerorez Salt Lake City
What do you like about our products and services?

Consistentsy. My carpet is clean and the technicians are respectful and professional.

Report a concern   December 7, 2016 — Rated 10 out of 10 by Karin Cowley Zerorez Salt Lake City
What do you like about our products and services?

You Do a good job

Report a concern   December 7, 2016 — Rated 10 out of 10 by J.H. Zerorez Salt Lake City
What do you like about our products and services?

I love that you are not putting soap in my carpets and are using natural products in my home.

Report a concern   December 7, 2016 — Rated 10 out of 10 by J.T. Zerorez Salt Lake City
What do you like about our products and services?

No residue left, dries very quickly

Report a concern   December 6, 2016 — Rated 10 out of 10 by B.M. Zerorez Salt Lake City
What do you like about our products and services?

The carpets look great.

Report a concern   December 6, 2016 — Rated 10 out of 10 by Lila Zec Zerorez Salt Lake City
What do you like about our products and services?

Good quality

Report a concern   December 6, 2016 — Rated 9 out of 10 by A.B. Zerorez Salt Lake City
What do you like about our products and services?

Great customer service.

Report a concern   December 6, 2016 — Rated 9 out of 10 by B.C. Zerorez Salt Lake City
What do you like about our products and services?

on time and efficient Dries pretty quickly. Polite workmen

Report a concern   December 6, 2016 — Rated 10 out of 10 by C.H. Zerorez Salt Lake City
What do you like about our products and services?

on time, carpet is really clean

Report a concern   December 6, 2016 — Rated 8 out of 10 by R.W. Zerorez Salt Lake City
What could we do to improve?

the tile and grout cleaning was expensive and the grout did not come as clean as I wanted

Report a concern   December 6, 2016 — Rated 8 out of 10 by C.Z. Zerorez Salt Lake City
What could we do to improve?

I was quoted a price and it was over a 100,00 more. It surprised me.

Report a concern   December 6, 2016 — Rated 9 out of 10 by Russ Mcillice Zerorez Salt Lake City
What do you like about our products and services?

I thought our carpet technician was a super nice guy. He did a thorough job and was on time.

Report a concern   December 6, 2016 — Rated 10 out of 10 by Elizabeth Sadowski Zerorez Salt Lake City
What do you like about our products and services?

I was very grateful for the pleasant and patient customer service in answering all my questions when setting up my appointment! We love the use of no detergents or chemicals in Zerorez's cleaning process and take comfort that the carpet is left really clean.

Report a concern   December 6, 2016 — Rated 10 out of 10 by L.J.R. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets are cleaner than with any other company we've used! They look beautiful and stay clean longer. Other companies have been very good about coming back to re-do areas that we weren't satisfied with, but with Zerorez we've never had a reason to ask them to re-do an area. Beautiful work, polite and professional workers; we couldn't be happier!

Report a concern   December 5, 2016 — Rated 7 out of 10 by M.D. Zerorez Salt Lake City
What could we do to improve?

The tech did a good job. The price was a little high for the area I had cleaned.

Report a concern   December 5, 2016 — Rated 10 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Technician was very nice and accomodating.

Report a concern   December 5, 2016 — Rated 7 out of 10 by T.G. Zerorez Salt Lake City
What could we do to improve?

There is an area of spray on all of my furniture in the rooms that were being treated. I now have to clean all of my furniture off. I don't remember this from last time. It's 6 inches to a foot high on all surfaces.

Report a concern   December 5, 2016 — Rated 10 out of 10 by Jennifer Barnes Zerorez Salt Lake City
What do you like about our products and services?

They do a great job!

Report a concern   December 5, 2016 — Rated 10 out of 10 by Nicole Patterson Zerorez Salt Lake City
What do you like about our products and services?

It get's the dirt out of my carpet like no other service can. 10 days after your service my carpets still look good and not worse than before like I've had with other companies. Adam was such a great person to work with. I felt he was honest and fair and did such a terrific job!

Report a concern   December 5, 2016 — Rated 10 out of 10 by Joan Hansen Zerorez Salt Lake City
What do you like about our products and services?

This was our first time using Zerorez. After hearing so much about Zerorez from PK on 1280 the zone, we decided to give it a try. Our carpet had several bad stains from spills. Our service man was able to get them all out and make the carpet look new again. We were also pleased that our carpet dried so quickly. We definitely will use them again and recommend Zerorez to all our friends.

Mark and Joan Hansen, Lehi

Report a concern   December 5, 2016 — Rated 9 out of 10 by Sherry Neiger Zerorez Salt Lake City
What do you like about our products and services?

May be too early to tell, but so far the carpets look cleaner. They did not dry as fast as I thought they would, but they do look cleaner. The technician came on time, was efficient, professional, and thorough. I give the tech very high ratings!!! It is an expensive service so that is why I gave a 9. I would only allow my first name to be used for the request below.

Report a concern   December 4, 2016 — Rated 10 out of 10 by C.B. Zerorez Salt Lake City
What do you like about our products and services?

technician was on time and pleasant. Carpet looks good.

Report a concern   December 4, 2016 — Rated 8 out of 10 by I.L. Zerorez Salt Lake City
What could we do to improve?

Thx for coming back to get the stains out and to make sure we were satisfied. The technician was great.

Report a concern   December 4, 2016 — Rated 10 out of 10 by J.F. Zerorez Salt Lake City
What do you like about our products and services?

They did a great job removing pet odors and cleaning the carpet without leaving anything behind.

Report a concern   December 3, 2016 — Rated 8 out of 10 by C.W. Zerorez Salt Lake City
What could we do to improve?

CAN'T THINK OF ANYTHING.

Report a concern   December 3, 2016 — Rated 10 out of 10 by S.M. Zerorez Salt Lake City
What do you like about our products and services?

Very professional, thorough and fast

Report a concern   December 3, 2016 — Rated 10 out of 10 by J.N. Zerorez Salt Lake City
What do you like about our products and services?

Carpets stay clean longer. Kind and clean cut technicians.

Report a concern   December 3, 2016 — Rated 10 out of 10 by Rob Olson Zerorez Salt Lake City
What do you like about our products and services?

Friendly for the environment and great efficient service. Also they were on time.

Report a concern   December 3, 2016 — Rated 10 out of 10 by Mark Madrian Zerorez Salt Lake City
What do you like about our products and services?

Despite being 2 hours late for the appointment, I was very impressed with how well your technician cleaned our tile floors and the carpet on the stairs. Your mantra of "no residue" is absolutely true! I will have Zerorez back at my home next year for an annual cleaning - just try to be on-time.

Report a concern   December 3, 2016 — Rated 10 out of 10 by S.P. Zerorez Salt Lake City
What do you like about our products and services?

That the cleaner is water based and doesn't leave a residue?


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