- Phone: 801-288-9376
- Visit Website
31039 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Mostly I like your technician Isaias. He amazingly hardworking and so easy to work with. The products seem pretty good. My rug is cleaner than it was before but staining is still apparent. However, I am confident that Isaias has gotten it as clean as it will ever come, so I am happy with the outcome. I will always come back as long as Isaias is this with you. Thank you Isaias! I really appreciate how well you have taken care of me and my rug. I know it is a hard one to clean!
Trustworthy people are employed at Zerorez. They care about your carpet and do a great cleaning every time. I will certainly use them again.
Very thorough. Very polite and helpful. I was extremely pleased.
A friendly technician, soft carpet and a clean couch!
professional, prompt, friendly service
The technician was very friendly, knowledgable, and thorough. In spite of his best efforts, I was not satisfied with the way our two sofas turned out. I have called and scheduled a follow-up visit for next week.
My carpets, tile floors and granite showers/countertops have never looked better. Zerorez is consistently a great value, the technicians are professional and personable, and unlike other companies, they don't pressure me into other services, they just let me know what is available for future visits. Ricardo Fernandez is exceptional, extremely detail oriented, and deserves a huge raise! At least a pat on the back and recognition for a job well done. I'm a very pleased customer.
I was impressed with our total experience. Knowledgeable employee and beautiful carpets.
Pet stain and odor was still there. I felt that the $50.00 extra was unreasonable and I was not told at the time that it was not guaranteed.
We were told that they would be there at 11:00 am for our cleaning. They didn't call us or anything to let us know that they were going to be late, we had to call them to make sure that they were still coming. They showed up 2 hours later than what we scheduled.
the technician that came was very helpful in pointing out problem spots
Everything looks good.
Clean, fast, friendly, on-time.
Our carpet looks the best it has looked in years. Your service technicians spent extra time and energy making sure the traffic patterns were as clean as possible. We are so pleased!
On our last cleaning, stains on the top of a cedar chest were supposed to be cleaned, but were not.
Very competent, efficient and personable techs who did a great job with our floors.
No residue and carpet was very clean
No chemicals
You missed the edges!!! So sad. But I'm happy with the rest of it. Technician was nice and prices were fair.
My carpets stay clean longer. Your technicians are very good.
We had our carpets cleaned by your company in Dec. and our upholstery cleaned yesterday. Everything looks really good!
Our carpet rolled but when it dried it was back to normal! Hip hip hooray
The techs explained everything and did a walk through to make sure everything looked great.
Our technician was very professional, answered all our questions, did a fantastic job.
Your technitions were very helpful and courteous. I was pleased with their work. My frustration was that as soon as they left I heard an ad on KSL for you doing at room for $25 and I had just paid $33 a room. I called your company and was basically told there was nothing they could do about it! I seems to me for positive Public Relations that I should be charged the rate you are advertising for on the day of service!!
ON TIME AND FRIENDLY
Carpents look great!Technicians were very friendly and professional and did a great job!!! I was very impressed with them.
The techs are friendly and polite. They arrive on time and are very knowledgeable about the products and services.
That they actually work!
I like everything about your services and products.