What our clients think of us!

I was actually disappointed when I realized that the carpet under the throw rug by the sliding door had not been cleaned, and that no effort had been expended to move 2 very lightweight chairs and a plant so that the carpet could be cleaned under them. I have always thought that I shouldn't have to stay with the technician all the time, but I can see that is not the case.

Your products are quick drying and the service is prompt and the employees keep me informed regarding my appointment time and arrival of the technician. The technicians are knowledgeable and patient when talking to me.

My service on Tuesday went very well. The carpet looked wonderful. The cleaner was very professional and efficient. I was very happy with the outcome.

The carpets are always soft after cleaning. Technicians are knowledgeable, helpful and courteous

Making sure it gets done right

The service representative was prompt, pleasant, informative and very effecient. My carpets look and feel great. Look like new.

I like that your carpet cleaners are prompt as well as courteous and professional. I like how my carpet looks after cleaning and that it dries quickly

My carpet looks amazing! Thank you!

I love how there aren't any chemicals involved with the cleaning so it doesn't leave behind a perfumed smell. I like that the technician was considerate and respectful to my house. He also worked quickly so that I could get back to my day.

I love the”no residue” and have enjoyed your great service!

Excellent helpful technician

Chase our technician was wonderful so thorough and efficient. I loved all the knowledge he had and so willingly shared about carpets and the cleaning process. He was so kind just an all around great experience
Thank you.

Timely, communicative and professional.

reasonably priced, did a nice job, friendly service people. I asked for earlier appointment and they worked me in. Great job.

Professional from start to finish

i liked having a phone call to update me on the time the service gy would be at my home. I also liked the guy (?Name) who did the service. He was kind and answered all my questions. I think my job was a big one and I was wondering why they don't have two men doing the entire work to help make the time shorter? Just wondering?
Thank you for the time spent on cleaning some very dirty carpets.
First name removed

quick and easy.

Zerorez was able to get a horrible stain out of a chair that I was afraid was not possible. It looks like new.

You may publish first name only, please.

Communication with Company before and after appointment was great. Did an awesome job in a short amount of time

The tech was just not concerned with pre treating the couches and they just turned out crappy there were spots that were soaked and spots that were untouched

It does not leave any residue.

Nothing. I think 8 is a high rating. You did great.

Look so clean and bright

My carpets look really really good. One carpet had black spots on it and they are all gone. The carpets were dry in just a few hours and we were able to move the furniture back in last night.

The young man that came was very nice.

Your technician did a thorough job and we are very satisfied!

The price quote was way off compared to my actual invoice price, and when confronted about the situation, the tech called management and they basically acted like 'too bad' and 'our hands are tied!' Ever heard of something called integrity and customer service, zerorez?? Your complete unwillingness to do anything to make the situation right, reflects poorly on the company as a whole. Very disappointed. Will not be using or recommending this company, Ever.

I love how clean my carpets are and how quickly they dry. That except for the soil repellant that I have sprayed down there is no ugly smell.

Professionalism

My carpets are REALLY clean!

Make a very dirty carpet look amazing.