What our clients think of us!

We LOVE Zerorez

It was a pleasant experience, the rooms were clean, it might need it a little extra touch in the stairs but, overall I was very satisfied.

Clean carpets they look and feel super. Like the results!!

Very professional, good at listening and understanding the problem

No residue...carpet was soft, not griddle...Roy was excellent and very informative...done in a appropriate amount of time...great experience.

I don't know. It was my first time with carpet cleaning. I guess I had a wrong expectation that it would make my carpets look and feel new. It doesn't of course, but they are clean and that's what I wanted so I'm okay with the job. Thank you.

Great job, great customer service.

I enjoyed how the technician that performed the service explained what he was doing. He was a personable person. He was very efficient. He did a great job! the results were better than expected in some areas. I was also happy with the person that called to keep me informed of the service status.

Love how nice my carpets look after being cleaned and love the fast dry time

I would have liked a little more clarity when I made the appointment about when our cleaner could be coming. I understand clients add services during their visits, but I didn’t realize that being the third appointment for the day would mean our cleaner might not show up until 4pm. He was quick and did a great job when he was finally able to make it to our house. We really appreciate your safe cleaning practices and that you use few chemicals. Thanks for getting our carpets so clean!

The technician does a very good and is very personable. He works hard to please.

We are very impressed with the job from yesterday.
Thank you Zerorez!

We called for service and 2 days later he came and did a great job. Our carpets and rugs look very good.

Zerorez gets my carpets cleaner, and they stay clean longer than any other company I’ve used before! I can’t wait to try their tile and grout cleaning! I also love how professional everyone at Zerorez is!

I was great service: timely, eficient and reliable

Carpet cleaning by Zerorez results in cleaner carpets vs other carpet cleaners.

Did a very nice professional job on cleaning our carpets.
Thank you so much.

We are so pleased with the quality carpet cleaning from Zerorez. The technician was courteous and very qualified. Thank you for a great job.

Your company is top of the line. If you don't quite get it right the first time you come back out to make it right the second time. (without any guilt) Thank you.

I like:
Zero Rez's fast response time when I call for a cleaning.
The very clean and soft carpet when they finish.
The polite and hardworking techs.
The specials!
Thank you Zero Rez. Angelo did a fine job for me.

The process was exciting to watch, and I love that the carpets are clean with no soap! I have interesting reactions to perfumes and detergents, so I was grateful to have my carpets cleaned with just water!
There was a red stain in one room that has been there for a few years, and it is GONE!
I'm already looking forward to the next time.

Carpet was cleaned carefully and properly, within a reasonable time.

They arrived when they said they would, were kind and courteous, worked efficiently, and made sure we were happy with the results!

First, you called me back to confirm the date of the appointment, and said someone would call on Saturday to confirm the time. No call by Tuesday, so I called, and asked why nobody called on Saturday. 'Oh we called and left a message. I asked what number they called, and the response was one number off the correct number. You had my correct number, because you called me to confirm the order to begin with. Next, on both times, I asked that the tech bring me the name and phone number of the referral to do carpet stretching. The tech seemed much more interested in hurrying to get done and on to his next appointment, than providing the number. After he left

Zerorex performs a variety of services. I feel like I have new furniture and floors with everyone they've cleaned. Nice job.

I should have asked ahead of time but it would be good if you explained to new clients what the tech will be doing. This way the customer knows what to expect from the techs.

I really liked scheduling my service online svc the follow up on my appt as well as update to when they would arrive on that day. The guys that cleaned, my floor were very nice and very helpful. Great smiles. They were quick and got it cleaned!! Thacks

We have always been pleased with the quality of service by Zerorez. We have them clean the carpets and then apply the protective spray. This seems to help keep it clean longer. We will never use anyone else. No soap, leaves no residual soap to attract dirt.
Name removed

Make the customer aware of possible additional charges before the technician arrives, such as: extra fees for protectant, sanitizing and grout sealing. That way it wouldn't seem like your piling on extra fees.

We have used Zerorez for several years now and find your cleaning exceptional.
The technician always manages to add/charge one more room to the list each time.
Your December advertisements indicated $33/room but we were charged $36/room.
This last bill also has a 30% VIP discount error of $9.00 which your bookkeeper should have caught and notified us about.