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based on 33728 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The service tech, Eric, arrived in a timely manner, was neatly groomed, and was friendly & professional. He performed the carpet cleaning in our home very efficiently in a competent manner, and we are pleased with the results. Our 23-year-old light gray carpet looked cleaner and fluffy instead of its usual flat look. We would have liked to have Eric clean all the carpeting thoughout our home, but we will soon move and know that all the gray carpet will be removed and replaced then. Zerorez certainly improved the carpet areas that were cleaned!
Love Zerorez. They are very thorough and professional. The price is right!!!
The service is outstanding, my carpets have never been cleaner! And they were very dirty prior to the Zerorez service. The technician was professional and paid close attention to the details of getting every spot and traffic pattern clean. Thank you Zerorez! I wouldn't use any other company.
Prompt, timely service. Very good job!
No chemical smell or residue
I have used your company twice now. The carpets dry very quickly. and Usually come very clean.
The carpet you cleaned was so dirty we thought it was trashed and ruined for sure but we had it cleaned anyway because we were selling the house and carpet is required for an FHA loan. When we saw the carpet after it had been cleaned we were blown away! It didn’t look like the same house! All of the stains are gone! The carpet before and after seriously could have been a commercial! Your tech did an excellent job and I hope he is recognized an appreciated for it! Thank you so much!
Our tech was quick professional and did a good job
Angelo was very professional and did great work. He arrived on time and was very efficient.
I like that the technicians are knowledgeable about their products, about the various types of carpet and how they are susceptible or resistant to dirt and how they should be cleaned, services offered, and methods of cleaning; they're friendly, clean and sharp in appearance, and they represent the company well.
But most of all, I like that my carpets come out looking like new and there's no sticky or stiff residue in the carpet when it dries. And speaking of dry, it doesn't take long before the carpet is dry and ready to walk on.
The gentleman who came to our home was extremely professionally nail, friendly, and hardworking. I was very impressed with the job he did.
you are on time, you do a very good job
My carpets and upholstery look so clean and smell fresh without being perfumey.
I feel like my carpet are really clean through and through!
Excellent service. Ben did a great job!
Carpet looks great, The price stayed the same as the estimate.
Technician was efficient, cordial and professional.
No soap residue.
Able to talk to a real person.
Get quick service.
Friendly cleaners like Adam and Cody
Who worked to clean to my satisfaction!!
I like how clean the carpet is when you're done. I also like how fast the carpets dry after you're done. You're employees were all very professional.
Our carpets look like new!
I love the healthy and sustainable materials Zerorez uses and have always been happy with the technicians who come - especially when they give me advice on how to take care of my carpets.
Good price fast seri ice cleaned well
Fast, efficient, and my house looks great.
Evan was terrific and explained everything he was doing to me.
I had to go over spots myself to get them clean. Dirt collected in the corners were not taken care of. They broke a small light outside which they promised to replace...This hasn't been done as yet.
Felt the job they did was not thorough. Spots which I worked on after they left, finally came out.
Just very disappointed.
The technician was gentle and lovely and kind he did a beautiful job every were really pleased
We weren’t overwhelmed at all with your company. We had to have our carpets done twice. Even the second time there are still spots that are much more prevalent. I would like a partial refund.
I like that there is no shampoo used and residue left behind. The short dry time was amazing.
Thank you for your services! You called when you said you would. You arrived when you said you would. Your prices were fair. My carpets are clean! Thanks!